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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $2,188.99

Customer reviews

Rating 4.6 out of 5 stars with 193 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention how spacious the refrigerator is, with ample storage for food and drinks. They also appreciate the counter-depth design that doesn't protrude too much into the kitchen. The French door style is well-received for its ease of access, and the ice maker is a popular feature that produces plenty of ice. Overall, customers are pleased with the design, functionality, and value for the price of this refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 193 reviews
  • Pros mentioned:
    French door, Ice maker

    Rated 5 out of 5 stars

    Loving my new refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Counter-Depth MAX 21 Cu. Ft. French Door Smart Refrigerator, and I must say, it has completely transformed my kitchen experience. This sleek stainless steel refrigerator not only boasts an elegant design but is also packed with innovative features that enhance its functionality. The counter-depth design fits seamlessly into my kitchen, providing a built-in look without the costly renovations. Its spacious interior offers ample room for groceries, and the adjustable shelves allow me to customize the layout according to my needs. The French door configuration makes accessing both the refrigerator and the freezer easy, and the wide-opening doors provide a clear view of everything inside. The cooling performance is impressive. It maintains consistent temperatures, which is crucial for food freshness. The ice maker is a fantastic addition; it produces a steady supply of ice, and the storage bin is generously sized. On really hot days, I appreciate having ice at my fingertips for refreshing drinks. Another pleasant surprise is how quiet this refrigerator operates. The noise level is minimal, allowing for a serene kitchen environment. This is a huge plus for those who may have busy households or open-concept living spaces. The energy efficiency of the LG refrigerator is commendable. With rising energy costs, it’s great to see that this appliance is designed to use less energy while still delivering excellent performance. This not only benefits my wallet but also aligns with eco-friendly practices. Overall, the LG Counter-Depth MAX 21 Cu. Ft. French Door Smart Refrigerator with Ice is a top-tier appliance that combines style, functionality, and advanced technology. It perfectly meets the needs of a modern household while adding a touch of sophistication to the kitchen. I would highly recommend this refrigerator to anyone looking to upgrade their kitchen – it’s a worthy investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Delivery was on date planned, on time, efficient setup, hook up and hauling away old fridge. Great team. Lots of room inside. Ice maker drops into tray in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth and the fridge fit perfectly! Saw the fridge in store and an employee helped me right away. Gave him the measurements and he was able to show me a few fridges. As soon as I saw one I liked, he helped me schedule a delivery and a few days later, we have a new fridge! Good communication for the delivery and it’s great they have a haul away service. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my LG refrigerator I have a lot more space it's more energy efficient I never run out of ice and the temperature is exactly where it should be I would definitely recommend this product and Best Buy the staff was very helpful and knowledgeable and I had many choices

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    LG 21 Cu Ft French Door Counter Depth Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched for more than a year for a counter depth refrigerator that would fit in our 33" wide area. We are glad that LG started making this model last September. We trust the LG brand. Our only complaint is that the shelving spacing is limited. We need space for taller items and that leaves a small shelf that is really too small for most items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and simple to set wifi, easy to clean, the advanced ice is cool so you never run out of ice, gets to temperature quickly and is fully stable and holding within 24hrs, and lots of rooom, great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We Love Our New LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a smaller size LG refrigerator because of limited space in our kitchen. We were pleasantly surprised by its design and large amount of interior space. It meets all of our needs and more. In addition, We also were extremely pleased by the guidance and service we received by the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this refrigerator color and performance all in one make ice like a pro great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Works Great! The finger proof resistance really works great too! Highly recommend this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG for the W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic frig for small kitchens. Love the filtered ice maker. Definitely recommend for a smaller family 2-3 people. Lots of door space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and sleek design..no finger print stainless and great interior room…all good!,,

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy! It was a super pain finding a fridge to fit my small space that wasn’t a top freezer! Finally finally! It’s so spacious & really holds its cold! So far sooo good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice counter depth refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice counter depth refrigerator. It did have some weird sound in the first week, but the bestbuy staff helped fix it, now it's quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours! Fits like a glove in our space! I love that we see every item in our fridge! The ice make is quiet. The whole thing is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Roomy for its size! Love the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Fits well in my kitchen with larger capacity than the old one. A very nice upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery fast & efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a galley kitchen and it is hard to get a refrigerator in and out of that area. The delivery guys were fast and efficient took the doors off to get it into the kitchen and installed them back on. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low quality item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks after delivery the plastic on the top of the door lifted off. Looks like the other door will have the same problem. I was 2 days late to exchange and LD manufacturer considers it a damage. No luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    frisge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for family with limted space and needing ice and counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, French door, Ice maker

    Rated 5 out of 5 stars

    Great LG model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent! It operates quietly and is energy efficient. Great interior space even with counter depth. Love the French door feature.Makes ice quickly. Roomy freezer as well. Totally satisfied with this purchase.

    I would recommend this to a friend