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Customer Ratings & Reviews

Your price for this item is $2,699.99
The comparable value price is $4,199.99

Customer reviews

Rating 4.6 out of 5 stars with 335 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 335 reviews
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    BO Beauty Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design inside and out. Exceeds the capacity of my previous larger cf refrigerator. Outstanding ice maker with custom ice and large supply output.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Fun ice balls!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different options for ice - which are perfect for our large water bottles, entertaining friends and even fun for the dogs on a hot summer day! Decent amount of space, pull out drawers are perfect for our family of 4! We keep a microfiber cloth under the ice maker to have quick access to clean the finger smudges! Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG 3 door refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this refrigerator and it fits perfectly in my space. I had a side by side before and I am really enjoying all the room this refrigerator has and everything is at eye level. I also love the different ice that this refrigerator makes. There is a small container that is available in the door but 2 larger containers in the freezer. We should never run out! Ive only had it for a month so i cant comment on how it holds up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Excellent Quality and style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Frig! 4 ice maker! Love the different options/sizes of ice! Excellent quality, storage space and stylish look. I would definitely recommend this refrigerator in a heat beat! I havent found anything I don’t like.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Didn’t know this is what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fridge! I went into the store looking to purchase the Samsung Bespoke. After speaking with the sales person. She asked if size capacity was important I told her yes she then suggested this beauty.. I love the ice options as well. So far so good! It fit into the space perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Not made for taller items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 kinds of ice although this diminishes the freezer storage (we have a separate chest freezer). Also shelves are adjustable but you would have to remove one to fit larger items (2 liter bottle). Right door is the only place to house larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! There is so much room in both the freezer and fridge! I love that it makes 4 different ice cubes and you can turn the inside freezer ice off if you want. Has a sabbath mode so the lights turn off. The third drawer can be set for meats, deli or produce. This was an upgrade to a 12 year old fridge and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Ice maker

    Rated 5 out of 5 stars

    Great LG Product 4 Kinds of Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far. Love the conter depth, 4 types of ice and smudge proof stainless. The night light is great when its late and motion activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love the LG counter depth!!! Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far sits been Great. The counter depth fridge change the entire ambiance of my Kitchen. Had been looking for a fridge over a month and decided to govto bestbuy . Great chioce and we are super please with the ffridge and the multiple ice features and the motion lighting . Great buy for us.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG refrigerator. In my opinion the ThinQ line is the best way to go. So reliable and sleek looking with the flush zero handle look. It took all but a day to get used it. What sealed the deal was the 3 ice options which is really cool and handy for different drinks. I thought space was gonna be an issue due to it being counter depth but it's not. LG is the only refrigerator I will go with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Refrigerator Delivery and Installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Waited patiently while we inspected the fridge and Made sure we were satisfied with the set up. They explained some of the features and functions. They even adjusted the doors so that they were perfectly aligned. This is the kind of service I appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing quality and perfect fjt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a little bit more and got the 4 types of ice and has been well worth it. LG customer service was okay yet Best Buy was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LG counter depth max refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Unit operates quietly. 4 different types of ice is nice during this heat wave. Very roomy and well organized drawers and shelves. Having a tough time filling it up. Finger print free finish is easy to maintain, just wipe with a micro fiber cloth and it shines. Like having no handles making it easy to match to other appliances in the kitchen.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for reaching out with your feedback on the LG refrigerator installation. We're thrilled to hear that the installation went smoothly and that the unit operates quietly. It's great to know that you're enjoying the variety of ice options, especially during this heat wave. The spaciousness and well-organized drawers and shelves are designed to make your life easier.

      We understand that it can be challenging to fill up such a roomy refrigerator, but it's always a good problem to have! If you need any tips or ideas on how to maximize the storage space, feel free to let us know.

      The fingerprint-free finish is a fantastic feature, isn't it? We're glad to hear that it's easy to maintain. Just a quick wipe with a microfiber cloth and it shines like new. Plus, the handle-free design adds a sleek and modern touch to your kitchen, making it easy to match with other appliances.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Ice maker, Spacious

    Rated 4 out of 5 stars

    Real ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, sleek, abundant in ice, great fridge, counter depth a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Its a monster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The sleek handle-free design is so sexy and the bottom drawer is perfect for wine bottles. The water dispenser is keeping me hydrated and the round ice ball will elevate your cocktails. Very impressed and the delivery and I stall was seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing a new refrigerator. This one had everything I was looking for in a fridge and the price was worth it. I love all the ice shapes options. The freezer space is perfect for my products. I love the refrigerator filter inside, too. It works well, and I noticed my produce lasting longer. The shelves and space is great and easily removable and cleanable.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Craft ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the craft ice. The refridgerator has nice design. I have only had it for a short time. I do not like that you have to open the right door each time to open the left door. No one tells you that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect Counter-Depth Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Four Kinds of Ice maker is a good feature for this model. I also bought this because of the Counter-Depth. I would give 5 Stars if it wasn't for the DING on the left back side of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Our Fridge broke...LG came to the rescue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious! We are satisfied with it. It looks elegant and stylish. It fit the actual box space in the kitchen but maintained the spaciousness of the Ref inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor issue with the doors not being level when closed. Went to the store and even the floor models were that way. Other brands were the same also

    I would recommend this to a friend