Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,649.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 10 reviews

Rating Filter

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Product, But Wait For a Sale

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    📦 UNBOXING: Inside the box, you’ll find the LG Gram 17” laptop, a USB-C to USB-C charging cable, and a 65W power adapter. You’ll also get some basic documentation, but otherwise the cardboard packaging was very simplistic. I might argue that their packaging could be a little bit more secure to prevent damage during shipping, but my unit arrived without any issues. 💪 BUILD: This LG Gram weighs in at 3.22 lbs, so it’s definitely one of the lighter laptops out there—especially for a 17” laptop. However, it does use a Nano Magnesium Alloy for its chassis, so it’s still plenty sturdy with minimal keyboard deck flex. The display hinge is long and feels sturdy without a ton of wobble, and the bezels are reasonably slim. It measures in at 0.74 inches thick, 14.91 inches wide, and 10.19 inches tall. While it is quite thin, it may be larger than some other laptops in the other two dimensions, so you’ll want to check if it will fit in your bags and backpacks. 🔌PORTS: The LG Gram has a respectable selection of ports. On the left, you’ll find 2x Thunderbolt 4 / USB4 Type-C ports, an HDMI 2.1 port, and a 3.5mm headset jack. On the right side, you’ll find 2x USB3.2 Type-A ports along with a Kensington security slot. Since this laptop uses USB-C Power Delivery for charging, that means one of your Type-C ports will be unavailable while charging, but thankfully you’ll have a second full-feature port available for use. I appreciate having two full-feature Thunderbolt 4 ports, although they’re limited to the left side which might not be ideal for all desk setups. And having two USB-A ports makes it easier to connect with on-the-go peripherals without dongles. I would have liked to see an SD card slot, especially at this price, since I could see some folks using the Gram for some occasional on-the-go photo/video tasks. 🔧 EXPANSION & UPGRADES: Expansion is very limited on the Gram 17” The memory is soldered, so you can’t upgrade it, but its 32GB is running in a quad channel configuration at 8533 MT/s. In my experience, 32GB is often plenty of memory, and as a software developer, I feel this is sufficient for the type of work I do. The bottom panel of the laptop has its 9 screws covered by feet, so it seems evident that LG doesn’t want to encourage people from self-servicing their laptop. If you opt to remove these and service your laptop, you will find 2x m.2 slots (1 free) for storage expansion. From what I can gather, it appears the Wi-Fi / Bluetooth module is soldered onto a daughter board, so it is not directly replaceable like many other E-Key modules. Overall, the Gram isn’t really engineered for upgradability, and I think more people should consider that when shopping for a laptop in this price range. ⌨️ ​KEYBOARD & TOUCHPAD: The keyboard includes a numpad which isn’t my preference these days, but folks who do a lot of number crunching and work in spreadsheets will appreciate this. The keyboard feels spacious with good key travel and spacing. I was able to hit > 100 wpm in a MonkeyType test with high accuracy. If you’re coming from a laptop keyboard without a numpad, it might be a bit of an adjustment, but I didn’t have issues in my usage. The touchpad is also quite good, with a softened clicking noise upon pressing. Multi-touch gestures worked reliably, and I didn’t encounter issues with palm rejection while typing. Overall, a very responsive touchpad without much to complain about. 📺 DISPLAY: The display is an LG Display LP170WQ1-SPF2. Its resolution is 2560x1600, is limited to a mere 60Hz refresh rate, and uses an anti-glare a-Si TFT-LCD panel. The display response times are pretty high, so it will exhibit quite a bit of ghosting which makes it unpleasant for gaming. It does support multi-touch, but aside from that, it’s honestly not that impressive of a display. This panel was manufactured in 2021, and appears to get reasonably bright for indoor environments at a typical 350 cd/m². Outdoors, it does manage to hold its own pretty well, except in direct sunlight or at off-axis viewing angles, but that’s not much of a concern in normal use. Its 99% DCI P3 color gamut is better suited for indoor use when doing color-sensitive work. In my research, it appears that premium 17” touchscreen displays are simply uncommon compared to 16” displays. So while LG might have wanted to source a better display for the Gram, it’s very possible that they’d either be very expensive, or unreliable to source in larger quantities. But as a consumer, I want to get my money’s worth, and I simply don’t feel the display lives up to the Gram 17’s price tag. 📹​ WEBCAM & MICROPHONE: The webcam operates at a maximum of 1080p30, and I think it’s pretty crisp in reasonable lighting conditions with low noise. Unfortunately, Windows Hello is not supported, so you’ll have to rely on the fingerprint reader for security and login. The microphone array is decent, but nothing to write home about in terms of fidelity. There is also AI noise cancellation to reduce unwanted noise on the microphone. This microphone is good to have in a pinch, but I probably wouldn’t use it much outside of conference calls. 🔊 SPEAKERS & HEADPHONE: The downward-firing speakers on the Gram rely on Dolby Atmos tuning for their clarity, and thankfully that’s a good thing. While I don’t think the speakers on the Gram are going to win any serious competitions for best sound, I do think they sound decent. They’re especially effective on a flat surface like a desk or table, but will sound more muffled when on your lap on the couch. But in all my testing, I never felt like they were tinny like a greeting card. The headphone jack uses the Realtek ALC298 codec and also uses Dolby Atmos for Headphones, so this may color your listening experience. The headphone jack is decent for many headphones including my Sennheiser HD 560S, but low sensitivity headphones will not sound their best with this laptop’s 3.5mm output. In my experience, the most consistent sounding output for both speakers and headphones was using a Custom profile in the Dolby Access app with a flat EQ and with the surround virtualizer and volume leveler both disabled. ⚡ PERFORMANCE: Subjectively speaking, I think performance is good for the type of workloads one would perform on this laptop. It’s equipped with the Intel Core Ultra 9 288V which has 4 performance cores and 4 efficiency cores without hyperthreading. So this laptop is limited to 8 threads. And while Intel’s previous generation of Core Ultra 9 series laptops had up to 22 threads, these new V-series chips were designed for thin and light laptops to achieve better performance efficiency. In my testing, I was able to achieve a Cinebench 2024 score of 549 in Multi-core. While that score is significantly lower than the Core Ultra 9 185H with its 22 threads, most laptops using those processors would have much louder fan noise and worse battery life. On the other hand, I was able to achieve a score of 118 in Single-Core, which represents a notable uplift in performance for this new generation of Intel processors. Outside of benchmark testing, the Gram has been very quiet. Most of the time, I can’t hear the fan unless I put my ear directly to the computer. But even under load, it stays very cool without being loud. As for the Intel Arc 140V graphics, I feel that Intel is making good progress, but gamers should temper their expectations. Modern AAA titles with high fidelity graphics are not going to perform well on this GPU, and with the display supporting only 60Hz without adaptive sync, AAA games may exhibit stutter. Lesser demanding games like Lethal Company, KLETKA, and Lockdown Protocol seem to perform well at a stable 60 fps with balanced settings at a 1200p resolution. The storage in my unit is a 976 GB capacity PCIe 4.0 NVMe SSD that uses the model number ESO01TBHLCJ-EL1-2AK. It uses a Phison PS5021 controller and leverages Host Memory Buffer (HMB) in lieu of having DRAM. In my test, it achieves 5218 MB/s READ and 4719 MB/s WRITE. I think for the price being paid, it would have been nice to see an SSD with DRAM since performance will degrade as less free space is available. However, I think the general use-cases for an LG Gram probably don’t necessitate high performance storage, so I feel it would feel more appropriate for LG to offer a more reasonable price for this laptop. 🔋 BATTERY: The battery life of the Gram should be a high-priority reason for people to consider it. And in my non-scientific testing, the Gram is able to achieve around 10-15 hours of battery life with lighter tasks like web browsing, spreadsheets, and some video playback. And if you want to get a bit more, you might consider using the “Power Efficiency Mode” plus “Energy Saver Mode” in Windows while on battery. Idle standby times on battery were pretty similar to the prior generation of Core Ultra laptops. In a 12 hour standby sleep period, it lost 4% battery, which means it’s not going to be anywhere near MacBook level of standby time, but if fully charged at 100%, it can probably last somewhere around 2 weeks before it’s completely depleted to 0%. This is an area for Intel to improve so they can compete with Qualcomm and Apple Silicon for battery efficiency. 🧐 CONCLUSION: For its use-case with general productivity tasks, having decent battery endurance, a large touchscreen display that is visible outdoors and has a keyboard with numpad, the Gram does things pretty well. But its price point really makes me feel less excited since its display uses older technology, the NVMe SSD is in a budget class, and it’s a less upgradeable design. There aren’t a ton of lightweight 17” laptops, which makes the Gram a more unique product. If the 17” display is not important to you, there are a lot of other thin and light 16” laptops that will deliver a more premium experience for your money.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Light as a Feather...Well, Maybe the Whole Bird

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two things I first need to say about the LG gram Thin and Lightweight 17 inch laptop (17Z90TL) and they are, wow this thing is light, and wow (again) this thing is big and beautiful! In this review on one of LG newest laptop releases, I will be making a few comparisons to my LG gram 13 inch laptop from 2019. On LG’s website, they divide their laptop offerings into five categories, gram Pro Laptops, gram Pro 2-in-1 Laptops, gram Laptops, gram 2-in-1 Laptops, and gram SuperSlim Laptops. The model I am reviewing is found in the middle category “gram Laptops”. Easiest way to find it is to search for “17Z90TL” and choose amongst the five different builds offered. The naming of their laptop line is a little cumbersome, but easy enough to sort through once you spend a little time perusing the offerings. The laptop comes with Windows 11 Home operating system installed, and I won’t touch on that since that is basically the same experience regardless of computer. This is a “CoPilot+ PC” which means that it meets guidelines set forth by Microsoft and is not what might be assumed to be a “better” version of CoPilot which is their Artificial Intelligence offering. The biggest thing is that it requires the computer to have an Artificial Intelligence processor capable of 40 trillion operations per second, and utilizes rewritten Windows code to run on a new chip architecture. For those interested in this technical aspect, there are many articles online discussing this. I have been accustomed to 13 inch and 14 inch laptops for the past 11 years due mostly to the higher pricing of larger machines. I forgot what a treat it is to use a 17 inch screen. So much more “real estate” which makes using some apps so much easier and video content is so much more enjoyable. My past two laptops have had glossy screens and this LG has an “anti-glare” screen which reduces eye strain significantly especially if you use it by a window. See my picture comparing it to my old 13 inch LG with a glossy screen and the reflections seen in the screens. Being a wide laptop to accommodate the large screen, the back-lit keyboard is one that contains a ten-key pad at the right end like virtually all 17 inch laptops have. But the reach from the front edge to the keyboard is a bit of a stretch if you are used to smaller laptops or have short fingers. I only mention this because I found my metal watch band would contact the laptop to the side of the trackpad. I suspect many watch bands or metal bracelets could end up scratching or marring the finish of the laptop body. I have noticed that the black color is more susceptible to showing finger prints from skin oil or hand lotion than the typical silver or gray colors are. I am also more of a fan of the older LG keyboard design as I find the larger and thicker symbols centered on the keys much easier to read. Granted, this may not be an issue for users that can type without looking at a keyboard, but it does make a difference for us hunt-and-peck typists, especially as we get older and deal with a variety of eyesight issues. The chassis of the gram line-up is stunning with just how light the laptop is for its size. I could easily carry this around all day if I were a student. We have a laptop from another manufacturer that is 3 inches smaller (diagonal screen measurement), and a few hundred dollars more in price, and is almost a full pound heavier. This magnesium-alloy-framed Thin and Lightweight gram has passed seven military-grade durability standards according to LG. And it is just three quarters of an inch at its thickest point. The connectivity of this gram laptop is about as up-to-date as you can get with Bluetooth 5.3 and WiFi-7. WiFi-7 allows data transfer up to 40Gbps which is almost 4 times faster than WiFi-6e, if you have a WiFi-7 spec router. There are two USB-A 3.2 ports to accommodate your older peripheral devices, and two USB-C Thunderbolt 4 ports for new devices capable of high data transfer speeds. There are also an HDMI port and a 3.5mm headphone-out jack. One thing that is conspicuous by its absence is any sort of card reader. My old 13 inch gram has a slot to insert a MicroSD card. This new 17 inch gram has a hole in the edge of the chassis for this, but it has a block-off plate behind it. I searched on LG’s website and it looks like none of the gram line-up has any sort of card reader. Most people will not miss being able to insert a memory card, but it might be important for some users who would just come to expect it at this price point and accidentally overlook this missing feature. A somewhat related feature is the inclusion on the righthand edge of a Kensington Lock slot for those who need to keep their machine secure. Charging of the laptop takes place via one of the USB-C ports using a 65-watt charging adapter that is small at 2”x2”x1” thick. The included USB-C to USB-C cable for charging is 6 feet long. The cable does not have any markings indicating that it is capable of Thunderbolt-speed data transfer. It would have been a nice touch to include one that is Thunderbolt rated, as a lot of people do not understand the differences in USB-C cables. While there is a built-in camera, the LG’s specs on the machine state that it does not support face recognition. However there is a fingerprint reader embedded in the power button. LG has seen fit to integrate some Artificial Intelligence into this laptop to help you with a multitude of tasks. There is something called “gram AI” which takes a two-pronged approach with a module called “gram chat On-Device” that helps with local chores such as searching the hard drive, or making system adjustments. The other component is called “gram chat Cloud” that aids with creative and analysis undertakings by reaching out to the internet. The gram chat Cloud portion is free for the first year and then available as a paid service after that. My experimenting with gram chat has been very positive in researching a few issues that are currently of concern for me. I look forward to using it more and more in the future. LG has done well incorporating AI in a useful fashion. Another interesting feature is called LG gram Link which uses an app that is installed on other devices such as a smartphone or tablet (up to 10 devices) and allows you to share files amongst the devices and mirror displays. This works with both Android and iOS devices. I can see where this could be very beneficial in collaborative school or work projects, neither of which are situations I find myself in anymore, but maybe with some of the work I do for our homeowners association I will soon find a use for it. I find the build quality, construction, and design of this LG gram Thin and Lightweight laptop to be very satisfying in both use and feel, especially when transporting it about. The 32GB of RAM and 1TB solid-state hard drive combined with the Intel processor make this a strong performer at this price point. I would have liked to have an SD card slot as I have two digital cameras that use full size SD cards, but there are peripherals on the market to serve that need. In my opinion LG has done well with this new offering.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good large screen lightweight laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Gram does well as a lightweight laptop with a large screen and plenty of battery life. At .74” thick and only 3.2 pounds, it’s very easy to carry around. A 17” screen can take up a lot of room, but if you can find the room, the weight makes it easy to take with you. It comes with a USB power supply rated at 65W, and 77Wh battery. For ports It comes with 2x 3.2 USB-A ports, 2x USB 4 USB-C ports, Headphone/Mic 3.5mm port, and a HDMI port. For connections it has Bluetooth (BT) 5.3 and Wi-Fi 7. The CPU is an Intel Ultra 9, a 1TB M.2 drive, and 32GB of DDR5 RAM. A FHD camera is embedded in the bezel, and a fingerprint reader in the on/off button. It has a full backlit keyboard with a numpad, trackpad, and touchscreen. Windows 11 Home is the default OS, I upgrade to Pro with no issues. Usually, I open up the laptops to upgrade them, but there is no need with this one coming with 32GB of RAM by default. Plenty for work or gaming. One of the benefits of a large screen laptop is space for a full keyboard. It’s not cramped for a laptop, and the numpad has space too. To keep it thin, the keys to not have a lot of travel, but the feel is good. Backlighting is good and you can see the keys easily in the dark. The BIOS is slim, no real options to change in it. The trackpad is a decent size in the center of the device below the keyboard. Its response was good, and I had no problems moving the mouse or clicking. Connecting to a second screen through the HDMI port worked fine with 4K resolution. I put the laptop through the Nomad light benchmark and it did well for a non-gaming machine. Enough to be able to play games like Doom Eternal at 60FPS with decent settings. It may not handle the most demanding games with full settings, but turning down the setting will allow a good gaming experience. The laptop did not get too hot under gaming or other uses. Colors are good on the screen. It’s great for streaming. A bigger screen with good colors lets you enjoy what you are watching better. The bezel is thin, so the screen is almost all of the top. Watching movies or doing work looks great on it. The processor loads programs quickly, and video and graphics are smooth with the Intel ARC graphics. BT connected to all of my devices with no issues. One of the big items LG touts are the AI integrations. Several programs come with the laptop to assist you if wanted. I did not find them obtrusive when not wanted. If you want to use them you can, if not, they leave you alone. The camera can not do facial recognition, but it does come with Glance which can help you hide or change backgrounds while in video calls, or recognize when you not in view. The other programs are for AI, cloud storage, file sharing etc. Typical items, but from LG. The USB-4 ports worked fine with an external 10GB Ethernet port. Full speed downloads from my server with no issues. The speakers are good for a laptop. The touchscreen was accurate and responsive when used. It comes with the Intel BE201 wireless chip. It says it can connect to 6GHz, but I could not get it to connect. I spoke with LG support and they said more drivers were coming and it should allow it to connect to the 6GHz range as stated. To get it to work, you may have to go to the device manager, select network adapters, and the properties of the Intel BE201. Under the advanced tab you can try different configurations to see if they work for you. I also tried to change settings on my wireless Access Points, but nothing worked. Bloatware was minimal with just one program. The body of the device is plastic which keeps the weight down. Overall, this is a good laptop. Large and lightweight with plenty of power for business, streaming, and some gaming. The physical and wireless ports give you flexibility in what you can connect too. There is plenty of room for on device storage as well. The lightweight really gives this an edge along with just needing to take a USB cable for charging. LG rates the laptop for up to 23.5 hours of video playback. The LG programs can be used to help your productivity if wanted. For a large laptop on the go, the LG Gram is a good fit. I’d give it 4.5 stars.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great extra-large "ultraportable" from LG!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR - Lightest 17” laptop I have ever used, exactly 3.2 lbs! (I’ve been messing with laptops for well over 20 years) Screen is decently bright (matte touchscreen is a plus in my book) plus higher res. (60hz is a miss though) The 288V is a solid performer, plus having the Arc 140V integrated GPU allows for some light gaming. Battery life is stellar. If you need a near ultra portable laptop but want a 17” screen, consider the Gram! Screen - 2560x1600 in a 17” display means it's very sharp. Brightness is solid, enough that I have to turn it down to 65 ish% at night when I usually run 80-100% on dimmer displays. In 2025 in this value class, even on a non gaming laptop, 60hz is just too low. (120hz should be the standard in this range) Matte touchscreen is so much nicer than a fingerprint magnet glossy one! Build/keyboard/ports/speakers - Super light and thin, but with near zero flex. Keyboard is great due to the near full size, little to no flex in the case around the keyboard. LEDs are decently bright, without any color control. Having 2 USB4/Thunderbolt 4 ports is great, plus a full size HDMI and audio port on one side, plus 2 full size USB-A ports on the other. Feels quite premium, but a step down from a full aluminum chassis. Speakers can get quite loud, but lack depth, but not close to the worst speakers I’ve heard in a sub ¾” in chassis. CPU/Ram - The Intel Ultra 9 288v is a speedy and fairly power efficient mobile chip, integrated with 32GB of 8533MT/s memory. The chip has 4 performance cores and 4 efficient cores, and scores about a 10,000 in Cinebench R23 multi thread test. (10172 after a single test, dropped to 9888 after a 10min loop) Everyday use is snappy, even in Windows “power efficiency” setting. (I also scored a very solid 2893 single and 11083 multi score in geekbench 6) GPU - Intel really has gotten their GPU’s to new heights in the past couple generations, and the 140v integrated into the 288v is right where it should be. You should be able to play any e-sports title at well over 60fps at medium or high settings, and even Hogwarts legacy at the lowest possible settings plus FSR set to ultra performance will net you playable performance. Any normal daily workload should not tax the 140v! (I got a 4222 graphics score in 3DMark Time Spy, and 62fps on the Forza Horizon 5 benchmark at the low preset with FSR set to quality, kept crashing if I tried XeSS) Battery - Super stellar battery life, as you’d expect from an ultra portable, albeit an extra large one. I used the old school battery eater test at 80% brightness, and the laptop stayed surprisingly quiet and lasted almost exactly 5 hours. That is a 3D rendered test, near the worst case scenario! In unscientific testing the Gram only used 12% after 2 hours of browsing articles with youtube videos running on and off at 70% percent brightness! I could easily see using this thing lasting for 12+ hours straight of real usage! I really like the 17Z90TL-H.AUB8U3 Gram (horrible model naming) for everything from watching youtube, to typing away (even this review) to jumping into some rocket league. I could see the student or business user needing more screen real estate in an extremely portable package having a great experience with this Gram! If it “checks your boxes” take a look!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great size and super light!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was so light I thought it was empty! Out of the box, I was shocked at how thin the 17” laptop was — I could hold it with two fingers. The sleek matte black finish attracts fingerprints, so a cloth is handy. The screen has strong anti-reflective coating, thin bezels, and can be lifted with one finger. However, there's no privacy slider for the camera. The lid wobbles when moving but stays stable while typing. The full-size keyboard with NUM pad is great, though the small function row makes me miss the DEL key. Keys have good travel and tactile feel, and the backlit keyboard has slight light bleed. The trackpad is small for a 17” deck but responsive and quick. Connectivity includes USB-A (2), HDMI 2.1, USB-C Thunderbolt 4, and a 3.5mm jack. Ports could be more evenly distributed. Thunderbolt 4 supports up to 5K resolution, and worked well on my 4K monitor at 60Hz. It supports WIFI 7, Bluetooth, and LG Link for phone/tablet connectivity. The IPS display (2560x1600) is sharp and vibrant with an excellent anti-glare coating. It’s not as bright as I’d like but the excellent color accuracy makes it suitable for light photo/video editing. The 16:10 aspect ratio is great for browsing and spreadsheets. The 60Hz touch display is useful, but a higher refresh rate would have been better. The 1080p camera is adequate for video calls, with AI-assisted features like auto framing. The microphone works well. For security, it offers fingerprint and password input only. The down-firing speakers provide clear sound though low in bass. ATMOS enhances the audio quality greatly. Battery life is impressive, lasting about 16-18 hours with regular use before plugging the 65W charger. Performance is smooth with the Ultra 9 288V processor, NPU boost, Intel ARC 140V GPU, and 32GB RAM, handling productivity tasks, intensive browsing, content consumption, AI applications, video/photo editing, and music listening well. AAA games run at low settings; mid-tier and retro games perform much better. The device stays cool, and fans activate occasionally under heavy load. Overall, the LG Gram 17 is a lightweight, highly portable large laptop that delivers solid performance for most workflows at a decent value.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Budget Tier Hardware at a Premium Price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to test out the LG Gram 17. First because its the only LG laptop I've ever used and secondly because it includes Intel's top of the line 288v Lunar Lake processor. I had read a lot on the Lunar Lake CPUs, about their efficiency, and unique packaging so that was pretty exciting. Overall though both left me mostly disappointed which I will get in to. Quick Summary Pros Extremely Lightweight design Great GPU performance for being integrated Cons Chassis feels like cheap plastic Low Performance Mediocre Battery Life Mediocre Speakers Budget Tier Display No Windows Hello To start off, the build quality on this laptop is pretty budget feeling. I do want to give it props though for its extremely light weight. This thing weighs almost nothing. But I think they sacrificed too much to make that happen. The deck of the laptop is made out of a special magnesium alloy which helps it save weight, but the bottom and lid are made of plastic. The display hinge is rather unstable, with typing and a slight breeze causing it to shake while you're using it. Due to the lack of weight, if you're trying to open the laptop, you'll have to use two hands as the bottom will start traveling with the top about midway through opening. The display is rather disappointing on this. It comes with a 16:9 2560x1440 display (so not the newer 16:10 displays we're seeing on lots of other monitors). Thats not really a problem though. What I didn't like is the IPS panel when most premium laptops are coming with OLED or miniLED which give a much better picture. Additionally, its only a 60hz display that doesn't support any adaptive refresh. Given how LG makes some of the best panels out there, especially in the OLED department, this was really disappointing. Thankfully though my model has very little light bleed which is typical for IPS displays. The keyboard I'm not a big fan of. I like the low travel keyboards like the one this is using, except the resistance of the keys is far too high. Extended typing is really exhausting on the hands and leads to lots of typing errors. The speakers are ok at best. They don't get very loud and the quality is mediocre. The laptop touts having Dolby Atmos, which it does, but don't expect that quality level of sound to come out of the built in speakers. Its best to use a headset. As for performance, this is where I am most disappointed. I found the laptop to be pretty sluggish most the time. My primary purpose for this laptop was to do programming, specifically for mobile devices. I have used previous thin laptops for this with little to no issues. The 288v for whatever reason struggles hard on this. Compiling the standard startup project for a language I use took 158 seconds on the first compile. My last laptop would do it in 25. This isn't the only area where it struggles though. I had to unzip Cinebench to test the CPU and it took 12 minutes to unzip which is extremely long. I wanted to test out Spiderman 2 with the integrated graphics, but with how Steam installs it was going to take 5 hours to actually install (on 1Gbit internet). The emulator that I use to drive my mobile development maxes out all 8 threads this CPU provides making the laptop unusable for anything while it is running, a symptom that other laptops don't exhibit. The benchmark scores reflect the low performance pretty well. It scores below the 8 core Snapdragon X processor while not being nearly as snappy as the ARM based device. And finally the battery life. Its not very good. I've spent roughly 5 minutes writing this review and I have lost 7% of my battery life. I haven't ran it from full charge to empty yet, but if I had to guess if I used it consistently throughout the day I would have to recharge it at about 8 hours. It can do better/worse depending on the task, but from what I am noticing anything that has to do with using the Wifi or puts of load on the CPU, the battery drains fast. Offline use or watching videos, the battery life looks to be very good. Unfortunately I use my laptop for more than offline movie watching. To retouch on my main point, I am pretty disappointed with this laptop. Given its premium price and high end specs, I expected a device that would at least be in the realm of other ultra thins from big name brands. Instead this laptop feels and behaves like a low end budget device while totting a premium price.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Large yet Light and Powerful Laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Gram 17 laptop is a versatile machine, with a great combination of hardware and software. If you haven’t picked up a Gram laptop before, it is quite the shock. It is so light, you’ll wonder how it can be done. Especially this 17” model. It isn’t small, but the weight is very impressive. The 17” screen is gorgeous with a matte finish, easy to use in very bright rooms. The body is a nice dark color, and doesn’t attract fingerprints like I thought it might. It is just a beautiful laptop. There is a great selection of ports - thunderbolt 4, usb A, HDMI, and a headphone/microphone port. I really like the combination of thunderbolt usb type C connectors, and usb A. I still have some accessories that are usb A only, so this means I don’t need an extra adapter. I like the keyboard, and the trackpad is a generous size. I like that there is a fingerprint reader in the power button. This works for Windows Hello biometric login. While the cameras work well (and also can make use of the Copilot features like eye contact and centering you on the screen), it does lack IR face scanning for login. The LG Gram Link app works well. I’ve tested it with an Android (Google Pixel 9) and it works great. It should also work with iPhones. There are also some Copilot specific applications, which are novel but I don’t find a use for in my workflow. The Copilot app being available with the dedicated keyboard button is nice, though. I wasn’t sure about this at first, but if you find yourself using it enough, having it on the keyboard is a great time saving shortcut. The laptop is powerful with the Ultra 9 chip, and 32GB of memory. It runs large language models locally pretty well, this is great for my workflow. The onboard graphics are pretty good, too. Casual gaming is great with no hiccups - Hades 2 is really great to play on this great screen. Overall, I think the only thing I would change would be to add IR sensors for face unlock, but even that is overcome with the fingerprint reader. Fitting such a large screen in a light weight package is truly a feat. If you are looking for a large and portable laptop, you should definitely give this a try.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Laptop Supporting Power Users with Copilot+

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review of this LG gram 17” - Copilot+ PC, Windows 11 Home - Intel Evo Edition, Intel® Core™ Ultra9 with 32GB RAM, 1TB SSD laptop upon which I rate at 5 out of 5 stars. Out of the box, this laptop comes just with a charging plug with USB-C cord. The laptop itself weights in a 3.22-pounds (0.74" thin) due to its lightweight Nano Magnesium Alloy construction along with Military MIL-STD 810H environmental conditioning standards to withstand effects of temperature extremes, shock, vibration, humidity, and altitude. To add, it's also packed with Copilot+ PC, Touch Display, Long Battery Life (77mAH providing up to 23.5-hrs video playback), and Dolby ATMOS 3D Surround Sound. This laptop is great for power users with its Intel Core Ultra 9 Series 2 CPU, but not so much for advanced gamers as it only has an entry level Intel Arc GPU. I do like the touch screen as it aids in screen navigation along with backlight keyboard in support of low lighting conditions and anti-glare 17" screen for use in brighter surroundings. The front facing camera will aid in video conferencing along with its 1 TB SSD drive to store all your work and multi-media. Finally, the Microsoft AI-Powered by Copilot+ PC running on Windows 11 Home will yield more than 40-trillion operations per second on the device versus relying upon cloud-based computing. I hope you enjoyed reading my review and it aids in your purchasing decision.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The best larger laptop I've ever had

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a large productivity laptop that is still highly portable and lasts all day, look no further than the LG Gram laptop series. I have been very impressed with this laptop! First the weight. This 17" (yes, 17 inch diagonal) laptop weighs in at just 3lbs 2oz. That is incredibly light for this size. For comparison, I have a 1 year old 14" laptop that weighs just 2oz less than the LG Gram. 3 inches of additional screen size for just two ounces of weight. Amazing. At the same time, the chassis does not feel cheap or flexible. It feels well made and durable. It's also quite thin at about 23mm including the rubber feet. The graphics are nothing to get excited about. Everything looks good on the screen and motion is smooth. A simple gaming graphics test at 1080p averaged 140fps. It's also curious that LG decided to include 32GB of RAM which is great for gaming but overkill for a productivity laptop. Still, it will do very well for multimedia uses. The screen is beautiful and bright. Battery life is amazing for a 17" laptop. I streamed a 1080p video with the screen at full brightness and the battery lasted over 9 hours. I consider that to be really good. Recharging too approximately 2hrs.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Light indeed, in both weight and features

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop in the LG Gram line. I've always wondered what made this line appealing to people, and I think I've figured it out, and I believe this the sole reason for it. Everything else is average at best. Let me explain. The claim to this line's reputuation is that it's weight does not match it's size. It is light! Lighter than I expected actually. For a 17 inch laptop, it's almost unbelievable to be honest. But that comes at a cost. I am pretty sure the entire case is plastic. Well that will get you light, but at the expense of rigidity and premium feel. For the price of this machine, it's somewhat of a disappointment to me. The screen is large and gets bright enough, but not too bright, and in sunlight is a lost cause. It's an LCD screen on this model, but I understand there are higher end configurations that have higher end screen technology. It's also a touch screen, but I've never considered that a must have for a non-2-in-1 style laptop. The keyboard is pretty average, a chiclet style keyboard, backlit, and the key travel is satisfying to me. This also has a number pad on the right, which I appreciate for work type functionality. There is no Windows hello to unlock with the camera, but there is a fingerprint reader on the power button. It's fairly accurate, but on the smaller side. The touchpad is sort of small for a laptop this size in my opinion, and is a "divingboard" style where the top is good for touch, but not clicking. There is nothing too spectacular about the graphics card, it's integrated graphics, but I will say that Intel has really started to increase their power in this regard. The Arc graphics in this machine handily beats older laptops I have with just integrated graphics. I loaded some smaller, low-powered games and it did ok, but when I tried loading one of them, the game just kept crashing. It gave me a resources error, so I think I reached its limit pretty fast. Ok, so it's not for gaming. For work, browsing, streaming, and some very light photo editing, I would say it's more than enough power. And I can also report that the battery life is pretty amazing for a Windows laptop. I can get about 10 hours of youtube, browsing, and social media on a charge. I am impressed with that. LG added a bunch of their own apps on it and I understand the reason, but usually delete that stuff immediately. The speakers do sound solid but not very powerful, so I would recommend headphones. This machine is also in the Copilot family for AI powered features, and I tried some of them out, they work well, but I don't use that stuff regularly. The camera is not spectacular, but will do fine for video chatting. Overall, I wold give this laptop a solid average in scoring. It is for someone who is light on the computing needs, and just wants a really light laptop, with a large screen, and with great battery life.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Eric.
      We appreciate you taking the time out of your busy schedule to submit a detailed review about the LG gram 17", Copilot+ PC, Thin and Lightweight Laptop, Windows 11 Home, Intel Evo Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, Obsidian Black, Model # 17Z90TL-H.AUB8U3.
      Regarding your comment about the casing, we want to clarify that the chassis is not made of plastic.
      Instead, it is crafted from a high-quality Magnesium Nano Alloy, offering exceptional strength while remaining lightweight.
      Engineered to meet MIL-STD 810G standards, it undergoes rigorous testing for shock, vibration, pressure, dust, and extreme temperatures, ensuring durability in demanding conditions...^Ivan. LG