Customer Ratings & Reviews
- Model:
- LUTD4919SN
- |
- SKU:
- 5579876
Customer reviews
Rating 4 out of 5 stars with 21 reviews
(21 customer reviews)Rating by feature
- Performance4.2
Rating 4.2 out of 5 stars
- Ease of Cleaning4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the oven's accuracy and performance, with many praising its ability to bake perfectly and the effectiveness of the convection feature. The gas cooktop also receives positive feedback for its superior performance compared to electric options. The dual fuel and double oven design are seen as worthwhile features. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oven
Rated 5 out of 5 stars
OVEN ENVY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new oven is SO COOL! I’ve actually created OVEN ENVY among my husband’s friends - haaaa! Love this thing and the look, the beautiful and elegant blue interior and the rugged cooktop combine to make a real chef’s station. Works like a dream!
I would recommend this to a friend - Pros mentioned:Oven
Rated 4 out of 5 stars
Happy with range so far - issues with install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this range. The gas cooktop is really great and the two electric ovens work very well. We have not done a lot of baking yet but the little we have done has been excellent. The convection oven with the automatic temp adjust works very well. The appearance is excellent and really is a wow factor in our kitchen. Overall very happy with the range. Now the reason it is 4 and not 5 star rating - the installation is problematic. The design of the rear panel is horrible and I have no idea why LG did this. There is a hollow area at the bottom for the gas line and power cord to curl up into when the range is pushed back - but for some reason LG put the gas connector 17 inches up the back of the range rather than down in this open area. On top of that the gas connector sticks out from the back of the range at least 3/4 to i inch meaning it is impossible to push the range all the way back to the wall. This also means the gas line runs down the back of the range creating another obstacle. The only solution was to cut out a large section of the sheet rock to create a cavity for the gas line as well as the connector so that the range could slide further back. Apparently LG thought everyone would be able to use the filler strip (about 2 inches deep) for the back of the range and when it is used there is no issue. However we could not use it as it made the range stick out too far and adjacent drawer and doors in the cabinets would not open. I think this was a terrible design decision. Luckily the hole in the wall is hidden by the range. If you are considering this range I would advise looking at the back so you can see the issues and decide if it will work for you. Also note that the range is only truly counter depth when the filler strip is NOT used. Other than the issue with install it is so so far an excellent addition to our kitchen and we are very happy with it.
I would recommend this to a friend - Pros mentioned:Gas range, Oven
Rated 3 out of 5 stars
Cheaply made but has all the things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Having double oven and the dual fuel is totally worth the money but the quality is not. I was mad that BB didnt have the correct delivery date and that is why I chose to purchase with them. The delivery came a month later. Then the knob on the left side kept popping off with the spring. Very cheap made. Sometimes it wont even turn. Ive owned it for one month and already issues. In order to cook something higher in the lower section you have to take the entire rack out. There is no where to put it anywhere within the oven. You can use the center grill and cook with a larger pot. Do I love how fast it is yes. Is the oven accurate yep. Does it work to cook two things yes it does. Just not worth the rediculous amount of money for how cheaply made it is.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great with one exception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range cannot sit directly against the wall due to the setup of the gas line attachment at the back of the unit. LG supplies a decorative piece to allow enough offset from the wall to allow for the connection, but causes the unit to project out beyond the cabinets. This adds around 3 inches to the projection. Also, no gas connectors are supplied as to allow to attach to the gas line. A small feature that would allow self-installation without having to run to the local hardware supply.
I would recommend this to a friend- Pros mentioned:Oven
Rated 4 out of 5 stars
Fine piece of equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem with this appliance is that the knobs for the burners are too easy to turn on simply by bumping them. Otherwise, it's a wonderful stove.
I would recommend this to a friend Rated 5 out of 5 stars
LG life IS good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a stove/oven! It is a stunning, superior appliance winning praises from my wife & friends. Having an electric double oven & a gas cooktop makes my wife happy to cook which works out well for me. This was worth the money. LG life IS good!
I would recommend this to a friendRated 5 out of 5 stars
Dual Fuel Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range with professional appearance and loads of features.
I would recommend this to a friend- Pros mentioned:Oven
Rated 5 out of 5 stars
Dual fuel range is the answer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. The electric ovens bake everything perfectly. The gas stove is such an improvement over electric cooktop.
I would recommend this to a friend Rated 4 out of 5 stars
Perfect replacement for my GE Cafe Dual Fuel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a ton of research including through Consumer Reports --- I settled on this oven for the cooking space and features. This was a special order and it was not in store anywhere. So I had to take a blind chance - which led to a lot of nervous tension before it was installed.
I would recommend this to a friend- Pros mentioned:Gas range
Rated 5 out of 5 stars
Gas range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gas range works great! We did have issues getting it delivered but once we finally got it we were happy.
I would recommend this to a friend Rated 5 out of 5 stars
Gas is the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a few problems with the installation, but now that everything is up and working we can't say enough about this stove. It is amazing. Baking is wonderul and the temperatures are spot on. The warming tray has become a favorite and we use it daily. The double grill options are superb. I wasn't sure I would like the lower oven, but we have adapted and being able to cook several dishes at once is amazing.
I would recommend this to a friendRated 5 out of 5 stars
Ms.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional range - well designed .A pleasure to use !
I would recommend this to a friendRated 4 out of 5 stars
beautiful and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it once so far, but it worked wonderfully!
I would recommend this to a friend- Pros mentioned:Gas range
Rated 5 out of 5 stars
Excellent gas range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this double oven, gas range with built in meat thermometer
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two nice young men came to install my new range. They did a great job and very professional!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful, Works Perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven has greatly improved the look of my kitchen, cooking desirability, and makes family and friends envious.
I would recommend this to a friendRated 5 out of 5 stars
Great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and I am very exicted to get it...
I would recommend this to a friendRated 1 out of 5 stars
I'll never buy again from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Customer Service ever. Can't talk to anyone from America. Paid for an install and can't get them to install the 4000.00 oven I bought. I'll never buy from them again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Pros mentioned:Oven
Rated 4 out of 5 stars
Why no flat griddle ?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the oven overall but disappointed that it doesn't come with a flat griddle for the middle grate area. I feel that every range should have a flat griddle so it makes the stove just average as far as I'm concerned. I'll never understand how people can do a renovation and spend money on a new stove and not have a flat griddle. It's like having a fridge without ice & water on the door, it makes the appliances just average without these absolutely necessary features. So no, I do not envy people who do not have these features, I'm not an envious person anyway, but it really does make the appliances just average without them
I would recommend this to a friend Rated 1 out of 5 stars
Self-Clean function kills igniters.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months. Then I did a self clean cycle. The igniters died. I've had this oven for two years and had to have both igniters replace twice. Also had to replace the thermometers. Now, the service tech tells me the control board needs to be replaced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with the LG Range (LUTD4919SN) model. We understand your concern about dealing with multiple issues, especially with an oven that initially performed well. We strive to provide reliable, high-quality products that stand the test of time. As a first step, we recommend checking if your appliance is still under warranty, as that may cover the costs of the control board replacement. If you haven't already, please document the service history, as this can be helpful when discussing the situation with customer support.
Please send us a private message on social media @LGUSSupport so we can assist you further and ensure your concerns are addressed promptly. We appreciate your patience, and we’re here to help you get your oven back in working order. ^Juvy