Customer Ratings & Reviews

I am disappointed with my purchase. It advertised that it had Netflix Prime video YouTube Hulu Apple music Spotify and Pandora. Those seven preloaded apps were not on my Blu-ray player. What was preloaded on an already were voodoo Napster Pandora Netflix Prime video and YouTube. I was hoping to have Hulu not voodoo. I'm very disappointed in that. Also the Wi-Fi connection on it is horrible horrible horrible. The DVD player part of it seems so far to work fine. But yeah I'm very disappointed in my purchase I want to take it back. Now I need to figure out how to return this. So disappointed.

It works really great…. I just don’t like the streaming services applications on there but they don’t function right on the blu ray player

I purchased two LG stream wifi built in blu-ray players. one for a gift. I enjoyed the quality of their DVD players. they were simple & worked well. I needed a blu- ray player & this had added bonus of having wifi built in. I think it was 'deal of day', so a good price. I will update review as soon as I have tried it. Hope it works as well as the LG DVD players.

It plays DVD's and Blu-rays just fine. The streaming apps seem to have some issues. When navigating through the menus to stream anything, the whole system bogs down to the point of complete uselessness. Once it started taking several seconds for each button push to register, I gave up. Haven't tried the USB interface as of yet. Occasionally the whole system freezes, and I've had to pull the power cable out and reset it. to get it to do anything.

As a blu-ray player, this is a great option. No issues with any blu-ray or dvd discs so far. Very quiet when running as well! The streaming part of this player is just okay. The menu set up is a bit annoying and there are only six options for apps. Netlfix, Prime, Vudu, Youtube, and two other I'm not similar with. The remote is delayed and a bit glitchy with the apps. Especially Youtube. If you have slow wifi DO NOT get this for streaming. If you have fast wifi that doesn't mess up a lot you should be fine. All around a pretty good option. I think it's a bit pricey for what it is but all blu-ray players seem to be. I would still recommend this as long as it's for a house that gets fast wifi.

I got this to have a versatile device to stream Netflix and other apps on my TV. I paid more for the LG because I have a LG TV and wanted to ensure compatibility. I don't know if it's the player or my provider home DVR router system, but it often won't connect to my network and loses the login. Netflix often buffers and freezes. I haven't played DVDs yet. One thing that is not good is the remote controller. It's very flimsy and doesn't connect well with the player. Have to press buttons repeatedly and hold it up high in direct line with the player which located up high. The remote controller is really bad. Thinking of trying to get a universal remote control and hopefully being able to connect that with the player. I'm guessing they all have their own issues, so I would rate this as average. I'll say that I will recommend, but not sure, so I advise to check it out or get opinions.

We bought this open box disc player for the outdoor entertainment system in our RV. It works as advertised for playing discs, slide shows on USB thumb drive, and streaming apps however there was a problem. The Geek Squad or whoever inspects this returned product didn't completely do their job. When setting up our streaming apps, we discovered the account for the previous owners was still set up for several apps. We had to delete those accounts to enter our own. If dishonest people had purchased this player, they could have watched those streaming services on someone else's account, which could incur charges. This is unacceptable. I suggest Best Buy delete active streaming accounts on returned products capable of streaming before reselling as open box. So no complaints for the disc player, just Best Buy's preparation of open box returns.

As a blu-ray or DVD player, this works perfect. Beautiful picture, no lag, everything is good. As a streaming device this thing is ...ummm, not so great. Sound timing was off (lips would move before sound would catch up), picture quality was really bad, and it would freeze repeatedly. We constantly had to turn the device off and on to reset it (but only when trying to stream channels) Luckily we got it on sale, only bought it for the purpose of playing movies, and have other ways of streaming our channels. So if you want an amazing quality player...buy it, but if you want it to do anything else, look elsewhere.

Great picture and very easy to set up.Limited apps netlix hulu and a fewhole other. Main issue is that it freezes often whe streaming and you have to unplug to reset. Happens mostly after watching more than two movies in a row.

As Blu-Ray DVD player, is fine, meets expectation for cost. The premium apps are slow to respond, if at all. Have used Netflix, Amazon Video, and Pandora, all touchy and sometimes slow to respond to commands. Using cell phone app over the remote seems to work a bit better, not sure why. I would recommend the investment in the smart TV, and just let a Blu-Ray be a DVD player (and leave the rest of the connectivity and premium features and apps to the television)

Small, compact Blue Ray DVD player. Works as described. Great picture quality. Easy to use. Would definitely recommend.

Lg Blu ray players is a decent product. I like the streaming apps like VUDU and youtube. They tend to be a little slow to load though. And the buttons on the remote are not every easy to navigate through the apps. But it has a usb drive and it plays discs fairly. It's a decent product for the price, but there are far better options out there.

I purchased this player when my old PS3, which had become a glorified streaming blu-ray player, finally gave out a few weeks ago. I have yet to test the player's ability to play a blu-ray or dvd. I'm sure its probably fine. But this is definitely a sub-par device for streaming. The player is only compatible with Netflix, Amazon, YouTube, Vudu, Pandora, and one other app. No Hulu (even though it is still listed in the Info Gallery and specs on Best Buy's website), no HBO, and I have little hope that newer/future platforms (Disney+, Apple TV) will be added. Initially, I thought the player was forgetting my wifi when it went to sleep or turned off. But as I've gotten used to the player, I've figured out that while the system powers on very quickly, there is a 20-30 second delay after the Home Page appears before the player connects with the wifi. Right out of the package, the remote also already has a slight delay between when you push the arrow buttons and when the action occurs on the screen. Bottom line: Will play your discs but most streamers will need a separate device to access their subscriptions.

I wanted something under $100 that would play Blue-Ray and DVDs and also stream Netflix wireless-ly. I have had the issue of the player freezing and having to be reset by unplugging the player. This has only happened when I have paused the DVD/Blue-Ray for a bit and then try to resume playing. Nothing happens when I press play and the player will not turn off with remote or the power button on the player. Everything else has worked as promised. It is not a high-tech fancy player but it gets the job done.

I bought this dvd player for my parents who finally obtained an HDTV. The player does very well with playing DVDs and Bluray, however Netflix always freezes. The reason I won't rate it lower is that the TV with it's early form of HDMI could be the problem. Even though this is not the worst product, you can certainly find better at the same price.

I read the reviews and still took a chance on this DVD player. Easy to connect to WiFi and tv but apps are limited unless you download the LG remote app. Have experienced several freezing while watching Netflix. Mainly use as for the DVD player and had to reconnect my fire stick

Easy to use and excellent picture quality. I bought an open box model, so my problem could be due to a defective unit - several times while starting to watch Netflix, the picture freezes and unit is unresponsive. The only solution is to unplug it and plug it back in, then it works fine,

I bought this Blue-ray player to complement my LG TV. Unfortunately this model comes with an external power supply, the older model had the power supply integrated. The remote is tiny and more suitable as a toy, also the Ethernet connection is now missing so you can only use the smart features over WI-FI. The player video quality is very good, easy to use and to set up.

Acceptable DVD player for the price, I have not used the Blu-ray features. The Best Buy Associate that talked with me assured me this DVD player would work with the Bose Soundtouch Home Theater System's remote (specifically the remote, not just operate video and sound through the Soundtouch hub)...alas, it does not. None of the LG codes available in the Bose universal remote are accepted by the system for universal remote functions which simply means that I MUST use the LG remote that came with the DVD player versus maintaining a single remote for all devices. The only reason I wouldn't recommend this product to someone else is that I would recommend an integrated system that covers the other users needs instead of pairing the Soundtouch system with separate devices for DVDs.

The DVD playback produces great pictures. I am not thrilled with the remote. The remote is too small and the system does not come with instructions how to synchronize the player to a different remote. Recommend including additional instruction or at least provide information to a web site with operating guidance would be very helpful.