Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $1,199.00

Customer reviews

Rating 4.3 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the quiet operation and excellent cleaning performance of this dishwasher. Many appreciate the spacious interior and ease of use, including the convenient third rack. However, some users have experienced issues with the rack's durability and the length of the wash cycles. The sleek design and interior lighting are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level
    Cons mentioned:
    Rack

    Rated 3 out of 5 stars

    Why only 3 stars?

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is a cleaning beast! It is super quiet (I turned it on and thought I hadn’t installed it correctly because I couldn’t hear it even though I was standing right next to it). I can wash huge crab boiler pots and large skillets due to being able to raise and lower the middle rack, and the upper rack is perfect for utensils and other odds and ends. It has lots of great features and WiFi connectivity is a lot handier than I anticipated. So, why only 3 stars? Because the folding rack dividers are a pain in the butt! First of all, they fold when you don’t want them to and—more importantly—the center hinge clip on every single row broke within the first year of use. I’m pretty handy so I used stainless steel wire to reattach the clips and that repair worked fine. However, now two of the eight lower rack wheels just popped off and it’s impossible to simply pop the wheels back on because the bearing retainer rings broke and ball bearings went everywhere. Thankfully, I purchased Geek Squad protection so I don’t have to pay more than $200 (Yes! More than $200!) to get the bottom rack replaced, but the rack is on back order (Gee. Wonder why?). Minor issue: Tub light goes off after a couple of minutes and I can’t figure out how to keep it on. Like WiFi connectivity, I didn’t know how handy a tub light would be until I had one. Unfortunately, it doesn’t stay on while loading/unloading. Why even have a light if you can’t control when it turns off? Bottom line, for a top money—for me, at least!!—dishwasher there is no excuse for a component as important as the bottom rack to be so poorly designed that it breaks within months of purchase. Yo LG! I love your brand but come on! You can do better than this! I cannot recommend this dishwasher. There are too many other good options out there.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      HI, we appreciate you taking the time to post your detailed review for your LG Smart Dishwasher! We appreciate you mentioning the issue you have with your folding rack dividers functionality. If you don't mind, please feel free to leave your feedback regarding this here: https://www.lg.com/us/support/feedbackhttps://www.lg.com/us/support/feedback. We'll use your feedback to look into the possibility of making changes to future generation models. We look forward to hearing from you. ^Chris LG

  • Pros mentioned:
    Interior lighting, Noise level

    Rated 5 out of 5 stars

    Best dishwasher ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Love the lights on the inside and the adjustable racks. The modern design really looks great. It’s very quiet and comes with a lot of noise canceling pads in the box to seal any openings. I have to open the app to make sure its running. (It’s that quiet!).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and dishes come out clean ! The “smart” feature is not very useful in my opinion, but We like the dishwasher very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Space ship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Studio dishwasher is a beautifully crafted kitchen appliance. It’s Chrome interior with LED lights look spectacular. It has so many functions, it’s like a space ship. The LG app has limited capabilities, but is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal on open box and I took it home and then they installed for free with membership. Love it

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Rated 1 out of 5 stars

    Horrible product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if I could. And Best Buy too! Stopped working after 33 days! Panel not working and finding any support on the website is a joke!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Pretty good dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I ended up with this one is because Best Buy delivered a destroyed dishwasher a model below this and the same unit was out of stock for months so they upgraded me for free. This dishwasher is super quiet even if you dont install all the additional sound dampening pads. Its very easy to operate and does a fairly good job of cleaning although we have had to use heavy duty to get as clean as we would like. for the price I'm a little disappointed in having to use heavy duty. the installation is EXTREMLY DIFFIICULT! I did it my self and it was not fun. the electrical , water and drain lines have to be installed precisely in special channels under the unit. I had to move all of them to get this installed including a new hole in the sink base for the drain line . it has multiple rubber sound dampening pads that you can install. I didn't, as it looked like a real pain. its still super quiet. to summarize: looks great, love the interior lights , super quiet, racks and baskets are very flexible and will fit anything. Super difficult installation. cleaning is just average the lower priced units seem to have the same cleaning system . My old 10year old whirlpool cleaned just as well or better. Its a pain to add rinse solution. I end up spilling it all over the inside of the door

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Great Capacity, Great Clean, SUPER QUIET

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes a while to run a dishwasher load (on a thorough clean setting it takes upwards of 3 hours!) but the clean it puts down and the quiet of operation are fantastic. It's SO quiet I usually forget it's running altogether. Its eco-friendly ratings are high and I don't have a great way to test them but both electricity and water use are supposedly low and nothing we have seen suggests that's not true. The 3-row capacity is fantastic, it has great space in the top rack and the bottom racks have a lot of adjustability with prongs that lay down and utensil bins that are removable. The controls are pretty simple and it comes with a usage guide to clarify anything that isn't immediately apparent, no problems there. It has a timer that tells you how long your dish load will take which is nice. It connects to the LG ThinQ app to let you know about any important maintenance items and helps you find any parts or products it may need, like other LG appliances. All in all 5/5, would recommend splurging a little extra to get a high quality super-quiet dishwasher like this one. It's hard to explain just how little noise it makes without you experiencing for yourself.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Cleaning performance, Interior lighting

    Rated 5 out of 5 stars

    An excellent dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher to replace a 10-year-old Maytag unit that was going out. I got it for an excellent price at the Best buy outlet and although it did not have the feature of a hard food disposer like I wanted, I still took the plunge and decided to purchase this one just because the price was so good. I have to say that I am very impressed with the performance of this unit despite it not having a hard food disposer. It's incredibly easy to clean the filter and the performance of the dishwasher is top-notch. The integrated LG application makes it very easy to use and I like getting updates on the time that it's taking for The cycles, when it needs to be self-cleaned as well as the feature of running diagnostics if there is a problem. Sometimes they're still a little bit of water inside after a cycle even after running the night dry cycle, but it's very negligible. The light from the inside are great however I wish the light stayed on the entire time the door was open. The design is very sleek and the quality of the machine overall feels very premium. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    A bit expensive but works as advertised so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, plenty of functions to fit your needs. Large capacity. Havent used steam process enough to gauge effectiveness other than to say it’s ok so far. Cycles are pretty long and if you want perfectly dry follow instructions for overnight dry cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely satisfied, so quiet!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a whirlpool dishwasher that was not drying, and not dropping pod into cy le, so decided to updage. Best choice as we already had an LG fridge we loved, so getting this adds to the set. So quiet whem running cycles that i forget its on, and the steam function has dishes much dryer than any other unit. Worth the money for anyone who want a quality washer that gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Quiet

    Rated 5 out of 5 stars

    Will NOT dissappoint!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many brands of dishwashers over the years and i have to admit this one truly amazed me. Quitest by far and cleans superbly, even when using the 34 minutes Quick wash cycle. I even noticed that my water bill came down some. I’ve only owned and used it for three months so I hope it continues to work wonders!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG - STUDIO 24" - Great product !

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one delivered had a problem keeping the water on the bottom of the machine and didn't finish the cycle. Then, it was replaced by the same make and model. Since then it has been working fine, very silent and the dishes are completely shiny and clean. I follow the instructions on cleaning the machine and its parts as recommended by the manufacturer. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best dishwasher LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher hands down! We have had Bosch in the past and been happy, but after looking at reviews we decided to go with the LG! It cleans better! It is easier to load. I love the 1 hour cycle, which cleans perfect every time.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting, Noise level

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, love the lighted interior. Makes it easy to load.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting, Noise level

    Rated 5 out of 5 stars

    So quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been great. It's very quite. It's was very easy to swap out for those that have some handy skills. Just measure before purchase as it sticks out a bit from Cabinents/countertop. Not too bad for our kitchen. The interior light is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting, Noise level

    Rated 5 out of 5 stars

    So far very Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It's quiet, it's sleek and beautiful and washes my dishes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Rack

    Rated 2 out of 5 stars

    Expesnsive below average dishwasher

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expesinve below average dishwasher. This thing is great when it works. Problem is there is always an isssue. I have had it for 18 months and already have to call for service. It is giving an error message and won't drain. Before that, the wheels on the bottom rack kept coming off. I have had to replace 4 of them. LG just sent me a new bottom rack after all the service calls. For a dishwasher this expensive, you would think it was built like a Mack truck. But it is pretty Kia.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for reaching us. I am sorry to hear about the challenges you have encountered with your LG dishwasher. We understand your frustration with having to call for service multiple times within a short period and experiencing issues with the functionality of the appliance. Your feedback is important to us, and we apologize for any inconvenience this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome dishwasher!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet! We were worried at first because there were little reviews, but so glad we purchased this! The night dry option is awesome and dishes come out perfectly dry!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great dishwasher, cleans excellent and very quiet. I also liked that it had WiFi capability.

    I would recommend this to a friend