Customer Ratings & Reviews
- Model:
- SRFB27S3
- |
- SKU:
- 6539571
Customer reviews
Rating 4.4 out of 5 stars with 18 reviews
(18 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Design4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the spaciousness of the STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser. Customers appreciate the ample storage space on the shelves and doors, with some even replacing their previous refrigerators with this model due to the significant increase in space. The refrigerator's quiet operation is also a highlight, with customers expressing satisfaction with its overall performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dark interior, Rose gold handles
Rated 4 out of 5 stars
Handles are not gold like the photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the handles are not gold. They are labeled “rose gold,” but the rose is much more prominent than the gold. Overall the fridge is great. The white looks awesome, I love the internal water filter and controls, and it’s very spacious. But even in our warm kitchen lights the handles look almost stainless steel grey. It’s a very dull pink color that occasionally looks gold if you squint or when cooler daylight is coming in from outside. As the biggest selling point compared to the other brand’s white fridge with gold handles, this is a huge disappointment for my wife who is going to try to rub and buff gold onto the handles. Other notes: we experienced the same water filter taste issue even after flushing multiple gallons through the filter. The interior is a pretty dark grey and not nearly as bright as the stock photos. It could use a lighter color or more lights. Ultimately I’m happy with it, but try to see it in person before you buy it to check the color.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Very Happy with my LG Studio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this refrigerator because it has more room than I thought it would on the shelves and plenty of room in the doors
I would recommend this to a friend Rated 5 out of 5 stars
LG Studio fridge is tip top notch quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with our Studio matte white LG Refrigerator, specifically the inside water dispenser and awesome gray interior color. Tons of room inside for a counter depth refrigerator. On top of this we also bought the LG Studio matte white range which transformed our kitchen into a mid century modern style. LG is by far the best of the best!
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friend- Pros mentioned:Elevated style, Spacious, Storage space
Rated 4 out of 5 stars
LG Studio Frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Large interior, lots of room on the doors for storage - it does stick out a little further than counter depth but worth it for all the extra space. The studio line is definitely worth the extra money for an elevated style.
I would recommend this to a friend Rated 5 out of 5 stars
Looks and runs great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major appliances reviews given soon after purchase must be taken with a grain of salt. White appliances appear to be making a comeback, but choices are still limited. It's very straight lined and elegant looking. The white finish can be best described as flat white. How durable it will be is unknown. There's a lot of plastic inside where older fridges have glass. No egg or butter compartments. If I were to change anything it would be the full width drawer at the bottom of the fridge section. You have to open both doors to access it. It would suit me more if it were split like the drawers above it. Otherwise, it's keeping our food cold and frozen so knock on wood.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friend- Pros mentioned:Easy installCons mentioned:Awkward drawer
Rated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Installs easily. Works well. Interior has good layout. A bit awkward to open the bottom drawer needing to open both doors.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Beautiful & roomy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a KitchenAid counter depth with this one, and the additional space is significant! I have to learn how to use the generous door bins, but so far we are uber-pleased with this refrigerator. Plus it's really beautiful, inside and out!
I would recommend this to a friend Rated 5 out of 5 stars
Nice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it long, but really liking it. Feels very premium on the inside. The shelving is arranged very nice. The exterior is magnetic (if you’ve ever bought a stainless refrigerator assuming it was magnetic only to find out once it was at home that it wasn’t….relax-this one is.) Can’t speak to dependability as its only been a month but it’s seems like a quality refrigerator.
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
What you will love about it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quiet, great interior. Clean lines. Roomy doors.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friend Rated 5 out of 5 stars
DO THE MATH...CHECK THE CUBIC FT. CAPACITY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more pleased with this refrigerator. It was a replacement for a seven year old counter depth fridge (different brand) that could not be repaired so my protection plan cashed me out. It is very sleek looking with no ice or water dispensers on the door. It has a stainless steel interior. I gained a water filter and dispenser inside the fridge and an ice maker that holds about three times what I had. THE TWO PRODUCTS HAD VIRTUALLY THE SAME EXTERIOR DIMENSIONS, HOWEVER I GAINED AN ADDITIONAL 5.7 CUBIC FEET OF INTERIOR SPACE with this LG Studio French Door Counter Depth Refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great Frig!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig inside and out! Love the fingerprintless finish. No complaints
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator!! So much space we didn't even fill it up.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great fridge and super quiet !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space, works great and is so quiet I had to keep checking it to make sure it was running.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
LG FRIDGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product matches description. A well designed product. spacious.
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy Customer No Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the item is great. Best Buy is the king of Customer No Service! This was part of a large appliance order that delayed originally and then was set up for delivery and installation the next day, upon arrival the installation guys informed me that one of the appliances had not arrived even though I confirmed delivery the day before. And then another one was damaged. The original order was delayed several weeks now no one knows where the missing item is, I have probably talked with Best Buy 10-15 times and different people each time that claim they will get back with me and never do. Ultimately none of them know what’s going on and I am just waiting but they have my money. Money that they got based on delivery date.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your inquiry regarding the delivery and installation experience with your LG Studio SRFB27W3 refrigerator purchased through Best Buy. While delivery and installation issues are managed by the retailer, in this case Best Buy, we want to ensure you have the best experience with your LG appliance once everything is resolved. For your refrigerator, we recommend verifying that the water filter is properly installed and the water lines are connected securely once your unit arrives and is set up, to ensure optimal performance of the internal water dispenser and ice maker.
https://www.bestbuy.com/site/lg-studio-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-essence-white/6561873.p?skuId=6561873
If you have any product questions or need assistance with your LG appliance features, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further and help make sure your experience with LG is a positive one. —Renzo
Rated 5 out of 5 stars
LG Studio French Door Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of very few French door fridges in solid white. We’ve had it 3 weeks it works fine. Cooled down quickly after install, maintains a consistent temp, runs so quietly you have to listen for it. White surface & handles extremely resistant to soiling.
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
I would recommend this to a friendRated 5 out of 5 stars
Love my new LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great--really roomy, great design. I especially like the deep freezer sections and the shelves in the fridge which give me so much more room than my old one.
I would recommend this to a friend- Cons mentioned:Delivery delay, Misleading website
Rated 1 out of 5 stars
Dear LG... Best Buy is sending me to Samsung.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT ORDER THIS. This is the 2nd time I have bought a refrigerator from Best buy, this week alone. And the delivery date is a complete scam. They get you to buy the product, with a pick up date, or delivery date on their website shows a couple weeks, no worries. But then a day later, you get a text that says its not going to be ready, and now " EXPECTED delivery date is 2 months out. Ohh it gets better.. So I go on BB website to just order a different one, and the same fridge I just ordered? You guessed it, its showing you can buy it and pick it up ON THE ORIGINAL DATE that was expected. Wanna call the store to find out whats up? YOU CANT. You can no longer call Best Buy stores direct. Attention LG. get me this fridge. I'll buy it direct from you. Best buy is screwing your customers around. Unless you want me to buy Samsung
This review is from LG - STUDIO Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Essence White
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MelanieL. We sincerely apologize for the inconvenience and frustration you have experienced with Best Buy and the LG Refrigerator (SRFB27W3) model. We understand your disappointment with the delayed delivery and the inconsistencies on our website.
We value your loyalty to LG, and we appreciate your interest in purchasing the SRFB27W3 directly from us. While we cannot sell our products directly, we will address your concerns with Best Buy to ensure a smoother purchasing process in the future. Please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy