Customer Ratings & Reviews
- Model:
- 27GS93QE-B.AUS
- SKU:
- 6595423
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the UltraGear 27" OLED monitor's 240Hz refresh rate, resulting in buttery smooth gameplay and excellent media consumption. The vibrant colors and deep blacks produced by the OLED display are frequently praised, with many users noting it as a significant upgrade from IPS panels. However, some users express dissatisfaction with the monitor stand's design and adjustability, and the size of the power brick. Overall, the exceptional picture quality is a major selling point, outweighing minor drawbacks for most customers.
This summary was generated by AI based on customer reviews.
No Display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this and set it up, if you get a display it will last for about a minute or so then turn into a solid color, DO NOT BUY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about encountering an issue with your LG Monitor (27GS93QE-B) model, right after setting it up. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To help resolve this, we recommend checking the display connection and ensuring that all cables are securely connected. Additionally, try resetting the monitor settings to see if that resolves the issue. If the problem persists, it could indicate a deeper issue with the unit. For more help, you may visit https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-the-monitor-screen--20153192527480.
Please send us a private message on social media @LGUSSupport with your order details, and our team will be happy to assist you with further troubleshooting or arrange for a replacement if needed.
We appreciate your patience, and are here to help get this sorted for you. ^Juvy
Best buy bugging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt get to enjoy the monitor since bestbuy open box team or i guess the geek squad gave me a broken and bended monitor in terrible shape i didnt even want to turn it on
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your experience with the LG Monitor (27GS93QE-B) model. We understand your concern about receiving a damaged unit, especially when you were excited to enjoy your new monitor. We strive to provide exceptional service and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. Please contact Best Buy customer service at 888-237-8289 regarding the monitor's condition for assistance with a replacement or return. For more information, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. You can also message us on social media @LGUSSupport for further assistance. We're here to help. ^Juvy
hurting my eyes for some reasons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no matter how I change the settings, text is still blurry. also for some reasons, is hurting my eyes even on night mode.
No, I would not recommend this to a friendDOA BAD Display port
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soon I got the monitor a bunch of green line only happens with display port unfortunate seems like a good monitor just beware guys ….
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with issues like the green lines appearing on your LG Monitor (27GS93QE-B) model, especially when using the DisplayPort connection. We strive to provide high-quality products and ensure a smooth experience. To troubleshoot this, we recommend the following steps: Check if the DisplayPort cable is properly connected or try a different DisplayPort cable to rule out any cable issues. Ensure that the graphics card drivers are up to date, as outdated drivers can sometimes cause display issues. If possible, test the monitor with a different device to see if the issue persists, which will help identify if the problem lies with the monitor or the original device. For more information, you may visit this link: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-lines-on-the-screen--20153186572241. If the issue continues after these steps, please send us a private message on social media @LGUSSupport, and we’ll assist you further with troubleshooting or explore warranty options if needed. ^Juvy
Overpriced Crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks Samsung Odyssey 27" is better. Do better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your feedback with us. We understand that you're comparing your LG Monitor (27GS93QE-B) model to the Samsung Odyssey and are not satisfied with its performance. We strive to provide high-quality products that exceed our customers' needs and expectations. This unit is designed to deliver excellent color accuracy and smooth visuals, but we know preferences can vary. To enhance your experience, we recommend adjusting the monitor's settings in the On-Screen Display (OSD) menu. Try increasing the brightness and contrast or enabling features like HDR or Dynamic Action Sync for a more vibrant and immersive display. These adjustments can help tailor the performance to your needs.
If you’d like further assistance optimizing your monitor, please send us a private message on social media @LGUSSupport. Our team will be more than happy to assist you and explore additional options. We appreciate your feedback and are here to help. ^Juvy
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good monitor, but unfortunately it came defective.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Samuel. Thank you for sharing your experience with us. We understand that the 27GS93QE-B monitor you received isn't functioning as expected. While we strive to deliver high-quality products, we understand that sometimes issues arise. To resolve this issue, we recommend contacting Best Buy directly for assistance with the defective unit you received. They should be able to guide you through the process for an exchange or refund.
Best Buy Help for Damaged/Defective or Incorrect Orders - https://www.bestbuy.com/site/help-topics/problems-with-an-order/pcmcat204400050015.c?id=pcmcat204400050015
If you need any further assistance or have any additional questions, please don’t hesitate to reach out to us on social media @LGUSSupport, and we’ll be happy to help!
—Renzo