Customer Ratings & Reviews

At first I was a little intimidated by the size and the fancy buttons, but it is really easy to use. The options are quite straight-forward, once you've used them a time or two. The model comes with a laminated "cheat sheet" to help guide you through some simple washes your first few go-rounds. The washing cycle is quiet (quieter than my old Maytag). The spin cycle reminds me of an airplane as it's coming in for a landing - not that it's super loud or anything. Just mimics the sound. Stainless steel washing tub is ENORMOUS! (I am 5'5" and can barely - on my tip toes - reach the bottom of the wash tub. If you're shorter than this - pick up a step stool! You'll need one!). Before this washer, I did at least 9 wash loads and 9 dryer loads, per week (I previously owned a super-capacity Maytag washer). I now only have 4 wash loads and 4 dryer loads a week! Our clothes come out clean, smelling wonderful and not damaged. There is no (traditional) agitator in the wash tub, but it still gets the job done with it's little bumpy-spinny-thing at the bottom of the tub (sorry - I don't know what's it called - HA!). I have not tried the bulky cycle (for bedding and such) or the heavy duty cycle yet - perhaps I'll do another review once I've used those. We've owned this washer for one month and have seen a $6.00 drop in our recent monthly water bill. We are transitioning between seasons right now in Colorado (stopped using our AC daily), so I really couldn't tell if there was a difference in our electric bill - but I'd imagine there was (for the good). Oh, one tip - be sure to measure your available space before purchasing. Luckily ours fit - we had to make some adjustments - but got it to work out for us. It's a larger washer altogether and then on top of it, there's some stuff in the back that sticks straight out of it (the water tubes didn't help either). You cannot manipulate it to bend or twist in one direction or the other, so you'll need additional clearance (at least 4 - 5 inches additional) in the back for it to fit in the space. I really like this washer - I have no complaints!!

I HIGHLY RECOMMEND THE LG TOP LOAD WASHER..I HAVE HAD THIS FOR ABOUT 3 YEARS NOW AND WASH AT LEAST 5-6 TIMES A WEEK FOR 2 PEOPLE..I AM A CLEAN FREAK! YOU CAN DO SMALL LOADS, QUICK LOADS AND BULKY ITEMS LIKE COMFORTERS FOR QUEEN SIZE BEDS, WHICH I JUST DID. I HAVE NEVER HAD A SINGLE PROBLEM EVEN WITH ITEMS SUCH AS THE COMFORTER, THAT STATED ON THE LABEL TO USE A COMMERCIAL WASHER. NO PROBLEM FOR THIS AMAZING APPLIANCE. RUN DON'T WALK TO GET AN LG WASHER..PS I ALSO PURCHASED THE MATCHING DRYER WHICH HAS HAD ZERO PROBLEMS, JUST LIKE THE WASHER. I LIKE THE LG WASHERS AND DRYERS BECAUSE THEY HAVE SETTINGS FOR SMALL LOADS, FAST LOADS AND BULKY BEDDING, BECAUSE LET'S FACE IT..THIS IS SOME OF THE KIND OF STUFF PEOPLE CLEAN I

I researched this machine heavily before buying and it was one of the top rated machines. Reading some of the reviews, I was concerned about several things. One lady reviewed the machine highly but discounted one star for leaving water in the detergent bin. The washer dispenses water through the detergent bin so as indicated in the instructions that is normal. Others said it was rough on clothes. I haven't found this to be the case. Hard to be rough on clothes without an agitator. One of the big complaints was feeling there wasn't enough water to get clothes clean. This was a concern to me also after watching a cycle begin. The amount of water wasn't anything like an agitator washer. In fact it look as if some clothes weren't going to even get pulled under the water. So of course I had to watch the entire 50 minute cycle (can you say no life? Lol). This is why I said it takes some mental adjustment. There is some agitation as the bottom rotates a different direction than the drum and this slowly pulls the clothes through the water but the drum undergoes some high speed spinning during the wash cycle, spinning one direction then reversing, pausing in between cycles. In all our washing experiences we are used to moving the clothes through the water eventually getting them clean. These type of machines reverse that and conserve water by essentially moving the water through the clothes. The repeated spins.cause the water to move through the clothes like a spin cycle wrings out the wetness. This process is repeated over and over with the detergent laden water and voila..clean clothes! people who like to have loads of water with their clothes sloshing around inside aren't going to appreciate this right away. Because the washer is so spin intensive the clothes must be distributed evenly inside. I have had only one issue with this when washing a single large blanket that caused the machine to stop. It was easy enough to redistribute the load and have it finish it's spin cycle. You must read the operating manual to understand some of the more unusual aspects of the HE top loaders such as the locking lid and how to add clothes in a cycle . I am very pleased with the purchase and the large capacity cuts down time overall although I think the cycle times are maybe ten minutes longer than my old kenmore. Definitely got the best deal through best buy on sale with free pickup and delivery and setup.

What a great washer! It is very quiet, has plenty of settings to choose from and really gets the clothes soft and clean, something my 20 year old washer could never do. I am partial to Samsung products but the reviews weren't all that great, so I started looking at LG, then went into the store and received help from Dennis (Thunderbird & I-17) and he was a great help, told us all about them and that helped seal the deal. Once we got them home, it was so odd to see all the bright lights and the settings. It's so easy to use, it's great to put the soap in, fabric softener and then press the button. It has a very large drum, something that I wasn't used to, and it does take a little longer to do the laundry, but it saves on water. The time delay setting is amazing! It's nice to set it right before I go to bed and then when I wake up, the clothes are nearly done. It's a great feature, this way I feel like I'm ahead of the game and not spending my entire day doing laundry, as I didn't think I'd use this feature but I love it. My teenage daughter now thinks that doing laundry is fun, so I no longer do her laundry, she does her own, so I have really freed up my day and have more time because this washer is absolutely easy to use. It plays a cute little song when finished, you have the option to silence it, but we like it so it's on. The whites are so bright, and the clothes are so soft. When we first got it we stood there for quite sometime to watch it since it has a clear top and it's pretty cool to see how it works. I'm extremely happy with the top load instead of the front load. The cats don't go near it anymore due to the clear top, it freaks them out, so now, no more kitties in my laundry room, so overall, it's a win/win situation. Cats are now out of the laundry room, daughter thinks doing laundry is fun, the delay timer helps with time management and this washer is goes well beyond my expectations. I've always been partial to Samsung, but I have to say, making the decision to step out of the box and go LG was the best thing ever. I guess it really has made my "Life Great" as LG has made a fantastic washer. I think anyone who purchases this washer will be surprised how much they like it, I'm even surprised I love this new appliance, but it's great. I can't say enough great things about it. Do the research, check on-line for price match.

This machine has an excellent capacity for the price, plenty of wash cycles, and doesn't appear to use a lot of water for its capacity. Clothes come out as clean as my old Maytag agitator. Typical time to wash clothes is an hour, so set it and forget it. My Maytag usually took 40 minutes.

This machine performs great. I have to wear uniform shirts and pants to work and I prefer to wash them at home. This machine gets them clean without beating them up. My wife loves it because she can wash 2 full baskets of bathroom towels in 1 load. Our queen size quilt washed nice too. It's a quiet machine and has a lot of wash options. Just wish the finishing signal was a little more loud so I could hear it from the second floor.

I was in need of a washer when my 20 year old Kenmore finally broke down. I was actually glad it broke as I really wanted an excuse to purchase a more efficient washer. The LG top load had great reviews and we selected it rather than a front loader due to all of the negative comments about mold with the front loader. This washer so far is great. There are alot of settings so it takes a bit of time to pick out the right one. The only downside is that it seems to take much longer to wash one load and the loads come out best if you don't put the maximum amount in. One feature that is great is the wool setting - it actually works and I have washed cashmere, wool and other fabrics that say "hand wash only". The downside is that it takes 40 minutes on the wool cycle so you really need to plan ahead and put a couple of things in there rather than just one item. I have also pre-treated stains and used the "soak" function which has worked effectively to get out chocolate and blood stains in combination with Oxy Clean. We have only had it for less than a month, so I don't know about the cost savings yet.

I have been very pleased with with my LG Dryer!!! It has soooo many options, that I still haven't tried them all yet. It holds a large number of clothes. And dries very fast. I have no complaints, other than the dryer door is a little hard to open. It just seems to have a very tight latch. Just takes some getting used to. Very pleased with my purchase.

Overall, it is good. I am very disappointed at how long each wash cycle takes. This is much longer than my previous HE washer. I feel like it takes me forever to do my wash now. Not a good machine for short people. It is hard to reach the bottom of the washer to get clothes out.

After being the owner of a front loader (which at first I loved) I was concerned due to the king size bedding and bulky comforters that we had purchased due to the ability of the front loader to handle such large loads. My front loader always had a rotten smell and made so much noise. It sounded like a jet going off every load. When the front loader started getting louder and stinkier, I began to research top loaders. I needed one that would accomidate my large loads and large family. I came upon this washer, read the reviews, watched the tutorial online and was sold. I purchased online, picked it up and brought it home. Hookup was very easy! I could not believe the size of the wash tub! Im 5'2 and have to stand on my toes to get the clothes out of the bottom. I had a load of towels, so I laundered them first. At the end of the cycle there is a nice melody, not the loud buzzer. When I pulled the towels out of the washer, I was astounded at how clean and fresh they smelled. I realized that my front loader wasn't cleaning the clothes at all. By the end of the night, I had emptied all my linens and rewashed them. The next day, I rewashed all of our clothing! The washer sences each load and adds water accordingly. It won't fill it all the way with water. It also doesn't like the detergent pods that is currently on the market. I love my washer and will never go back to a front loader again. Has many cycles and features to choose from, the lid doesn't slam down but instead comes down slowly and softly so children can't slam fingers anymore. All my clothing smells soooo good and stays smelling fresh for weeks later. I am inlove! Buy one, you won't regret it!!

Just purchased to replace a machine that sounded liked it was taking off from Kennedy Airport!! First, this washer is VERY quiet. Sometimes I check to see if it's still on! It is also VERY large and is great for a large family. My family is not that large but I wanted the room to always know that I can wash those large comforters etc. if need be. I also purchased the sister dryer so I can dry them!! It s beautiful washer . There are more then enough cycles to choose from. I read the manual to see when to use each of them properly. I had been used to doing smaller loads in the old machine but have found in this machine it works better with larger loads which actually saves me from doing a extra load each day! The only problem I have found is that sometimes when I have a load particularly when I have a heavier sweater in it it will sometime get off balance and I will have to redistribute the load. That's why I found that with the bigger loads this does not seem to happen. So I have stuck to larger loads. The clothes come out very clean and when the cycle ends there is a pretty melody instead of a loud buzzer. i love this washer and am so glad that I purchased it along with the dryer!!

This washer gives you a lot of choices when it comes to the wash cycles and water temperatures! Very large capacity too. Now that I am an empty nester, I sometimes feel like it is too much washer for me. I like how the washer determines the size of the load and makes the decision regarding the water level. Greet spin cycle. When my clothes come out they are almost dry! This washer is quiet too! We have a first floor laundry and with the door shut we cannot even tell it is running. I was surprised by, and love, the end of cycle signal. When I was shopping for my new washer I was disappointed to see that this model did not have a delicate cycle, though it did have a babywear cycle. So I decided, if I purchased this model, I would use the babywear cycle for my delicates. The manual says to use the wool cycle. To this point I have not had any problems washing my fine washables. So far my only disappointment is that the wash cycles are longer than my previous washer. This may have been a problem if I had teenagers home. This washer does have a speed wash cycle; however, using this cycle can override the type of load (towels, babywear etc). Except for the longer wash cycles, I am very happy with the performance of this washer and would definitely recommend it to a friend!!!

I like the size of the washer and the ease of use. I use the washer almost every day and iI like the alarm at the end of the cycle and the fact that it tells you how long each cycle is

So far so good with this washer. Love how big it is. It really spins the water out which makes my dryer work better. I have had no problems with the loads becoming unbalanced.

This washing machine holds a huge load and you can hardly hear it running. Only had it a month but no complaints.

We purchased this washer in 2013. I loved the way it washed and the choice of programs. I even recommended it to family and friends. After a couple years, I noticed a little rust around the inside of the cover piece. Recently, it has gotten very bad with pieces falling into the washing tub. I contacted LG and they referred me to a repairman. $400 + to replace it, I think not. When I contacted LG again they said it is no longer under warranty and it was on me and referred me again to a repair company ( one no longer repairs LG). I have had 2 other washing machines in 40 plus years and neither one had an issue with rust. I searched the internet and I am not the only one with this issue. I can not recommend an LG washer because of this issue and LG's customer service. I am very sorry and wish I could give a good review, but I can not.

I was extremely skeptical about going from a front loader to a top loader. I originally had a top loader for 11 yrs. My husband decided to surprise me with a front loader. In which I had this for about 3 months. I didnt like the mildew smell. So I tried different things like cleaning the machine and leaving the door open all failed to fix the problem. So this is when I decided to go back to a top loader. I went to best buy and found this set. I was skeptical about the missing agitator. I have had this set now for about 1 month, and I ABSOULTELY LOVE IT!! I have no problems with anything. I love that I can put more clothes than before and even tho it takes aliltle more time to wash, which its understandable due to more clothes. I am still happy with my purchase. Clothes come out clean and dry. It has several settings depending on what you are washing. I have yet to try the steam cycle, but Im sure it wont disappoint me. Overall this is one major purchase that I do not regret doing. I definetly will consider telling everyone to try this. Oh and by the way its supper quiet!

Select the type Of cloths and fill with soap and fabric softener that easy. Cloths are cleaner and fresher.

I had an older, less energy and water efficient washer that would have been too expensive to fix. I bought this because of the ratings on Consumer Reports and other sites. I love it. It gets my clothes clean with less water and when I pull them out they are near-dry, barely damp. They take so much less time to dry it makes my dryer more efficient as well. Less electricity used to dry the clothes. Even jeans and towels take less time to dry. The sounds are different from this washer. I'm used to the usual washer noises. The spin cycle is crazy fast and takes some getting used to but with the results, who cares?

I have had this washer for a couple of years now and have not had any problems with it at all.