Customer Ratings & Reviews

For me, you cannot have enough online protection these days. It feels like every other week, there is a major data breach somewhere that has the potential to impact millions or people. This could be as simple as email addresses, all the way up to PHI and PII. That is why it's important to have a way to monitor you online presence and be notified if something PHISHY (get it?) pops up. Enter Lifelock! This product will monitor the internet (and dark web) for your personal information and alert you when they find something. This alone will give you the peace of mind needed, and the chance to take action immediately. It can check for ssn, names, addresses (privacy monitoring), and much more. To take it a step further, you can use the app on your phone to access all this information, which is handy since most everyone these days has a smartphone with them at all times (or most of the time). There are multiple tiers of this product, and this one monitors your Identity, SSN, offers privacy monitoring, and monitors the dark web for potential issues.

I never purchased Lifelock in the past because I never felt I needed it, and even now I don't quite know if I do, but it's a nice convenience to have to feel safe online and in general, especially if you're naturally not careful with revealing personal information online. Right from the get-go, you enter your produce code to redeem your prepaid subscription, and after confirming your identity and SSN, you're off and running. There are a lot of options you can check out including the Privacy Monitor which instead of anti-virus on your computer doing a scan, it scans the dark web to see if you have any exposed personal information out there. I'm actually surprised with the dark web research it has the ability to do. Immediately after populating some information in my profile, I received 'Dark Web Alert' which let me know that past identity information was detected in the dark web from Dropbox from 2016. I haven't even logged into my Dropbox account probably since 2016, and I don't have any important documents there, but it's cool to know that this data is potentially leaked in the dark web and could/should change my Dropbox password if I haven't done so already. Basically, the more information you provide in your profile, the more it can let you know what's out there that may have your information. Bank accounts, credit cards, driver's license, insurance, email, phone #,. address, your mother's maiden name, and even your gamer tag that you commonly use online if you're a gamer. Populate as much as you want, and you'll maybe get more results. Of course, the less results the better. Nice subscription if you see that you come up with a lot of results. But if you see that you don't, then maybe a year of this is good enough and you do a good job of staying safe online without a subscription.

Life Lock is a must have. These days with all the breaches is just hard to keep up with all the issues. Because of a certain Cellphone company starting with a certain letter of the alphabet after the letter s ending with a certain letter of another alphabet resulted with a data breach my personal info ended up on the dark web. I was really upset. But they did nothing to mitigation. I ended up with having to lock down my personal info and recently I someone tried to open an account with my name. Not easy to do. Setup of LifeLock was super easy. I downloaded the mobile app in conjunction with website and I was all set up. Right off the bat it identify my dark web breach. I setup notifications and made sure that if any applications come up I will immediately know. Also the fact that LifeLock will help with the repairs if anything happens and insures me is piece of mind. Thanks LifeLock. With that I would recommend this product for anyone who wants to protect their data and wants piece of mind if something does happen you can then make sure you have the backing of a company to help you undo ill intended people's work.

I am a victim of past identity theft which is quite of an ordeal to resolve, trust me you do not want to go through this. With an onslaught of major data breaches (Equifax, T-Mobile) the question is not will I ever experience identity theft? It is when since millions of personal data is already in computer data bases run buy criminals. LifeLock’s identity theft monitoring, alert and recovery services aim to detect problems and help you bounce back if it occurs. This service gives you a heads up if your info is circulating online but does not prevent identity theft itself, nor does any other identity protection service. Why use this when there are free alternatives? 1. The frees services such credit monitoring offer by Credit Karma or a service provided by your credit card will report changes in your credit only so this is after identity theft has happened. With Lifelock you get detailed info on what was leaked and what company is responsive for the leak. This gives time to take preventive action for what was specifically leaked before identity theft occurs. 2. Lifelock identity theft services offers insurance if you experience while subscribed: If you have money stolen due to identity theft, LifeLock will reimburse you dollar for dollar-up to $25,000 & If you become a victim of identity theft while a LifeLock member, we will provide the necessary lawyers and experts if needed to help resolve your case, up to $1 million. Why buy this over other competitors? 1. With the average price of $15-20 a month ($180+ a year) for other identity theft services makes this a better deal. 2. This service gave far more details and informed me of other leaks of my personal info of which I was not aware. Other services I currently have did not report this. Why buy this over other competitors? Yes, you just need basic computer knowledge to set up an account with the user interface being straight forward.

Easy installation and set up was a breeze! Note this is similar to the life lock protection that comes with Norton 360.

This is a Great product !!! just the peace of mind it gives you knowing your protected is well worth the money.

Just what i was looking for to help protect myself.

Great product, would buy again! Easy to install and set up an account.

Have had no viruses so I guess it is doing it's job.

This product produces a savings of protection can monitor items

The Norton LifeLock product deserves 5 stars, but I’m only giving it 3 due to the hassle of having bought a digital download version from Best Buy. The code Best Buy provided for my purchase would not work and I spent over an hour on the phone with LifeLock support, who eventually got it resolved. I will never buy another digital download software product from Best Buy!

Seems to be highly rated by the Best Buy staff. I trust them.

I put my trust in this product to protect myself from hacks / frauds and the dark web

EXCELLLENT TECHNICAL SECURITY PROTECTON! NORTON LOYALST!

Was easy to install on my computer and very simple with Norton Login. Even If you dont have one its still simple set up and a good load off once you get it.

Hard to install as not a computer wiz. Haven’t had to use yet just installed on computer not really sure about it

Couldn’t get it activated. Got no help from Best Buy who I purchased the product from nor Norton who handles the activation use of the product. This has left a really bad impression on both.

Very useful, keeps you safe from theft and cyberattacks

Having spent my career in Enterprise IT management and observing a broad range of security issues throughout which in recent years are growing relentlessly. I am keen on my home and financial security firewalls, while utilizing commercial quality firewalls, VPNs, DNS sinkhole and servers at home I also have relied upon Norton since they first arrived in the PC ecosystem. Have been employing LifeLock for years now as part of my front line financial and identity protection successfully. There is so much going in the world today in terms of data probing, large banking/credit data breaches, phishing, malware, and the list goes on that it seems beyond difficult to monitor personally. One feature I like is the Dark Web monitoring which will find if your data has been obtained and available on the internet. It seems to me it is that is basically a given that most have had their personal/financial data breeched and obtained. The breeches of millions of people data is common news. Key Features: 1. Protection package which imburses up to your plan for losses 2. Social Security and Identity alerts 3. Dark Web monitoring 4. Data Breech alerts 5. Monitor 1 credit bureau LifeLock has been doing a good job keeping me informed over the years and it is nice to know I have one more layer between my family and the criminal activity on the Internet

SETUP: Setup is incredibly easy. So easy in fact that I believe my Grandma, who is completely illiterate with computers, would be able to breeze through it. As it literally walks you through everything step by step. First you setup or login into your Norton account, put in your code to activate the software, and then all your personal information. It will then do scans to see if it finds anything and if it does it will bring up a report. It took me maybe 10 minutes start to finish. Then I spent a few more minutes going through everything. You can setup alerts to be sent via text, phone call, email, or mobile. App. THE RESULTS: I put in my information, and it came back with a single alert from over a year ago that was on the dark web. The software listed the website, what was compromised (name, password, etc.) and recommended actions to take. Thankfully, none of this information was critical and showed that the software does in fact work. As the rest of the scans didn’t come back with anything. Which is great news for me but makes a review of a product more difficult to judge. As I didn’t have to work with a specialist or anything to try and get stuff back and hopefully never will. CONCLUSION: Even if it never yields any results, with our digital lives becoming more and more common for everything having protection in place is always advised and probably worth the investment. If only to help you sleep sounder at night. This software is easy to setup, appears to work, and is easy to navigate. If something were to happen a specialist should help you navigate the rough waters. Making it an easy recommendation for me. But price does seem to be a bit steep.