Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 17 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
82%would recommend to a friend

Customers are saying

Customers are delighted by how easy it is to use LifeLock. They appreciate that once it is set up, it works smoothly. Customers feel reassured knowing that LifeLock is helping to keep their identity safe.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 5 out of 5 stars

    Can't wait to try!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried it yet but very excited to use. I need a solution for hacking so very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Easy to use

    Rated 4 out of 5 stars

    Head of their class

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have they stand behind their name I was concerned at first when setting up the account but they know what they are doing and that was a excellent way to promote service and let people in on a little of what their getting by choosing their service very smart I was going to say how when I literally just made the account active lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feelings of Safety and Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better about keeping wverything safe and secure after this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Completely satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelock has been a great addition to my purchase. It helps my mind at ease knowing my item is protected

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy and useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hopefully keeps identity safe! Came free with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Simple purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing I am protected by LifeLock

    I would recommend this to a friend
  • Pros mentioned:
    Important

    Rated 5 out of 5 stars

    Lifelock is an essential in today's world

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I needed. Lifelock is very important !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SECURE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the standout features of LifeLock’s virus protection is its real-time threat monitoring and detection. It effectively identifies and neutralizes threats before they can cause any damage. I feel much more secure knowing that my devices are constantly being monitored for viruses, malware, and other cyber threats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life lock protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really don’t know when you would need this protection. Good price and affordable price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our LifeLock customers! norton_us

  • Rated 5 out of 5 stars

    Protection for u

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for protection on devices as well working online…a must to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Measures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me alerts for types of credit and ID hits. Love this information makes me feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend, got it for free w purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LifeLock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having trouble trying to redeem subscription & adding a photo for proof

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi - Sorry you’re having trouble. Please call 1(800)LIFELOCK for the customer support center - they’ll get you enrolled. Hope this helps - DWN norton_us

  • Rated 1 out of 5 stars

    I don't want this even free

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't the owner of LifeLock have his identity stolen less than a week after that PR stunt?

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Dancer - Thanks for your review, and allow me to correct your mis-information: Founder Todd Davis had 13 attempts to steal/misuse his social security number after it was used in an ad campaign, and all 13 were thwarted by LifeLock’s protection services.
      On the contrary, one of our members in Las Vegas was saved from a $90,000 Mercedes Benz purchase in her name by ID thieves who were caught. Google "Rahway Mercedes LifeLock” for the story.
      We say ‘one of our members’, because we protect our member’s identity so well, and as the article says she didn’t call us, we don’t know the person’s name - we just protected her from an $86,848 fraudulent loan in her name. Hope this clears things up, and you really ought to reconsider trying our services for free - DWN norton_us

  • Rated 1 out of 5 stars

    Bloatware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not ask for this spyware, nor do I want it...

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Tony - Thanks for the feedback, but you must be confused. LifeLock is an ID protection service that works in financial networks and installs NOTHING on your machine, so no “spyware”. ;-D

      LifeLock Standard Identity Theft Protection uses innovative monitoring technology and alert tools to help proactively safeguard your credit and finances. We’ll send you alerts if we find potential identity theft by text, phone, email or mobile app. If identity theft does occur, a U.S.-Based Identity Restoration Specialist, dedicated to you, is there to personally manage your case. Hope this helps - DWN norton_us

  • Pros mentioned:
    Monitor identity

    Rated 5 out of 5 stars

    Safety made easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the little effort it takes to get everything set up to monitor a very important subject! Your life in the digital realm. Weigh your options and get back with me. Be smart now and save yourself the unwanted headache as the tech world drastically improves by the minute. Lifelock. Do it now.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little hard to figure out at first but once you get in there and get it downloaded and start to set it up it seems to work pretty smoothly after that it’s definitely worth paying nothing for it

    I would recommend this to a friend