Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6222 reviews
(6,222 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the C920s Pro webcam for its excellent video and audio quality, easy setup, and privacy shutter. They appreciate the plug-and-play functionality, affordable price, and clear picture. However, some users have experienced compatibility issues with Mac, software problems, occasional focus issues, and inconsistent lighting.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PriceCons mentioned:Compatibility
Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one for the price. The camera is clear and sharp. Privacy shield is great. Fix nice on laptop or tripod. However need to remove camera before closing laptop otherwise it won't close
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Great Cam for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product for the price. Video quality is excellent. Why not 5 stars because I have issues with Mac OS that it requires me to restart Zoom app to recognize external camera. I am not sure but It might be related to the camera software (or Mac OS).
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
ok but need some documentation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.* Recording done using mic from this webcam is not as good recording from native mic. * There is no tight clip that holds it on the monitor or laptop ledge; very easily gets knocked off. * No documentation to say whether need to download a driver. It seems not needed but still they should have explained that. * No explanation of how to get your laptop to use the mic from this device rather than the native mic. * No explanation that the camera is not a substitute for the native camera of the laptop but rather this camera only gets used when you are using a program that includes taking a video, such as Skype. Even for that, no explanation what to do to get Skype to use this camera. * Briefly tried with Skype; seemed to work ok. The device maker should not assume that the user is knowledgeable in installing devices; they should provide some info.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Can't alter any of the default camera settings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evidently this is a few years old because it was for Windows 8. After I figured out where and how to download what I needed to get started in Windows 10 I found that the controls for zoom, focus, exposure, etc. are all "grayed-out" and cannot be changed. The picture does not seem any better than the old Logitech camera that I've used for years until the microphone had issues. I will be returning this.
No, I would not recommend this to a friend - Pros mentioned:PriceCons mentioned:Compatibility
Rated 4 out of 5 stars
My opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price only con doesn’t work with a 2019 Mac book pro just to put that out there
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
None Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first cam & I like it. I bought it for my mom so she can do her zoom meetings with her church. At first it didn't work because I was using windows 8. So I had to upgrade to windows 10 & that was not easy.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Meh - just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience with Best Buy.... product a bit disappointing. Not a particularly sharp/clear picture. On a Linux system it runs at 5 fps (not the 30 fps as advertised). Some adjustments can be made to get better results on Linux but it takes experimentation and the experience is less than enjoyable. I expected better from Logitech. On Windows 10 the results are better, but only when I use the Logitech Logicam app and then point Zoom, MS Teams, OBS, or Camtasia at the virtual device provided by the Logicam app. Well... I guess I got what I paid for ($79) . A colleague paid $200 for the Logitech Brio and he looks sharp and clear. I gave it 3 stars for being "just OK" at $79.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi DavidB, thank you for your feedback! The Logitech C920S Webcam is designed for Windows® 7 or later, macOS® 10.10 or later
, Chrome OS™. It can be use with Logitech Capture to adjust the settings: https://www.logitech.com/en-us/product/capture?crid=1701 - Will, Logitech.
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good webcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only challenge I experienced is with a Win7 machine. It has issues with video. This computer works well with all other webcams I've used. Have spent hours working with Logitech and have gotten no where. It does do "pictures", but for video conferencing on a Win7 machine (HP) - it leaves something to be desired.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Helps an armature video conference like a pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works well with simple interfaces. When interfacing with higher end programs that require special configurations it can be a challenge. That being said, it can allow a newbie to cameras to be a Pro.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Great Camera for Zoom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great with my Microsoft Surface! It didnt work on my LG TV, but the Surface was flawless.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem was I had MacBook and this was USB -A.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.solid build, but be aware about compatibility would not work on my apple computer
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Not for older tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera worked exactly like it said on the box, but took a bit of extra time to setup with my clients older tech.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Simply would not work, and lousy return options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and my computer (a 5-yo Lenovo operating on Windows 10) simply could not communicate. I tried for hours to set it up for Zoom meetings, and it just would not happen. Also, I couldn't locate any software that would have allowed me to change the settings, so I was stuck with default settings. The puny info that is send with the camera is absolutely no help at all. THEN, when I went to return it, Best Buy wouldn't let me return it via online shipping label, in spite of what their sales page says. I had to drive half an hour and wait in line to get a refund. Not happy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MaryAnn, sorry to see you're having some software related issues with your C920s webcam. The webcams are designed to be plug and play but sometimes you have to tell the app you're using the webcam with (Zoom in your case), to switch from the default camera to the webcam. Hopefully that helps clear some confusion.
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Cool cam bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer MacBook Pro and the software for this webcam Online always fails and makes it very annoying to use. It works fine on the older pre usb c systems
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Doesn't Seem to Work with Skype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting better quality from Logitech. The tint is too blue, the face is washed out and overexposed. I experimented with the settings and downloaded the software. It also seems incompatible with Skype. Even though Skype recognizes the camera, the camera icon is crossed out, so I can't run a video test. I was expecting this to be better quality than my internal camera. I like the small size and the lense cap.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello TRaptor,
Thank you for choosing Logitech and for taking the time to share your experience with the C920s Webcam. I am sorry that you have experienced difficulties with getting your webcam set up to your preferences. I would like to help. If you are using the "Capture" software, you will want to select "Capture" as in input device in Skype. Your C920s will also work with Logitech "G Hub" for customizations. You can make appropriate adjustments through the Logitech software, and I also recommend checking your computer for system updates and driver updates. Please check your “Device manager” for driver updates. In the “Device Manager” please check the pull-down menu under “Imaging Devices”, please right click on the “c920s” option and check for driver updates. If there are updates please run them, if you see “The best drivers for your device are already installed” please select “search for updated drivers on Windows update”. On the “Windows Update” screen, you may see a “You’re up-to-date”, message (you may see an option to “view optional updates”. If you see this option, please select “view optional updates”, where you will find the optional updates in a pull-down menu. If you do not see this option, please select “check for updates”. This likely will reveal the “view optional updates” option. I have attached a link to the support page for your C920s webcam. Please visit the Logitech website for further support.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024152634--Getting-Started-C920s-HD-Pro-Webcam
- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Webcame
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughters online school and when she went to plug it in her Apple MacBook, it was not compatible. She now has to pay for an adapter
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
spotty operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the camera operations do not work with my older Win 7 PC. No zoom or settings modifications. I expect it will operate fully when connected to my newer desktops.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 3 out of 5 stars
Does not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe a good product but it does not work for my destop, although I have window 10. No matter how I tried, it was blury.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Bad luck, maybe?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know this webcam gets good reviews and is supposed to be compatible with Mac devices but for some reason, this one only worked intermittently with mind so I had to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Disappointed,
I am sorry to hear that you ran into issues using your new Logitech webcam. Remember that you can count on the Logitech support team to help you with any technical issue using your Logitech devices. Logitech appreciates your product insight. - Leo from Logitech