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Customer Ratings & Reviews

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The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 837 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Combo Touch Keyboard Folio for its detachable keyboard, reasonable price, user-friendly design, and durable build. Many appreciate the convenience of removing the keyboard when using the iPad as a tablet and the backlit keys for low-light conditions. While some find the case to be a bit heavy, most agree that it offers great protection for the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Rated 2 out of 5 stars

    rubber bezel sags around speaker holes.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case is pretty good. wish case included a simple flap cover for when you want screen protection but dont need the keyboard. biggest gripe is that the plastic that wraps the bezel has gotten all stretched out of shape around the speaker holes because it loses some structural support by having to bridge over the speaker opening. i wish i had thought to make a claim while it was still under warranty. now my ipad is 2 years old, still has plenty of life in it but now my case is near end of life and i’ll have to think long and hard if its worth dropping another $200 for a new case on an old ipad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest and detailed feedback on the Logitech Combo Touch Keyboard Folio. We understand your concerns about the rubber bezel warping around the speakers and the lack of a simple screen protector flap. We are always working to improve our products based on customer feedback, and your input is valuable to us. Logitech

  • Rated 2 out of 5 stars

    Space key doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good, it is very useful and fits perfectly with the ipad but unfortunately the space key does not work, I do not know if I have some configuration that prevents me from using it or I am unlucky and my keyboard is broken but the truth is…I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry to hear the space key isn't working on your Combo Touch Keyboard Folio for iPad Air. We understand how disappointing that must be. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    A low priced alternative to Apple Magic Keyboard!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Logitech folio touch for work and it has been an essential part of my workflow as a creative (product designer). I operate a design studio and have purchased previous logitech products. The keyboard design is an ideal solution for typing and transforming the case into a serviceable laptop. however, the design isn’t durable. I purchased the keyboard in 2021 with a warranty protection from Best Buy. Shortly after the warranty expired, the keyboard shorted out. After many reviews the consensus is many of these devices fail after a year or two years of usage. logitech only covers one year of service. There are no replacement parts for this device , as a result any issues such as worn cables, or ribbons over time can’t be replaced. The only solution is a new replacement keyboard. I spoke with a Logitech agent and unfortunately they provided little help as the device was outside the 1 year warranty. I expect more from a brand that makes peripherals for Apple devices. Apple offers extended care warranties for their devices. At least 2-3 year warranty. Pros: A budget friendly option compared to Magic Keyboard for iPad Pro 11-inch. Provides much of the same benefits such as backlit keyboard and smart connecter requiring no additional power source. Give your tablet a protected case and laptop like experience. Cons: Durability -The silicon casing eventually loses shape around the tablet creating an unsecured fit. Sometimes the tablet glitches and the keyboard input fails to register. The device should last 2-3 years. The warranty only covers one year. even with a best warranty it only gives you an additional year of coverage. Considering the price of the accessory; It should last beyond a year before tablet touchpad and keyboard stops working.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Really sorry to hear about your unpleasant experience. We will be sure to take this as feedback and pass on to the right team.

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    My Favorite iPad Case Until....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a number of iPad cases over the years. I was skeptical of the price for this case but it has easily become my favorite one. The case looks professional and provides good protection for the iPad itself. The keyboard allows for easy note taking and can be easily detached to free the iPad to be used without. My concern is tabs on the keyboard have started to fall off the keyboard after 6 months of use. Not from heavy use but occasional use. This is serious concern for a case that costs this much.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, SBray! I'm sorry to hear about your experience with the Combo Touch for iPad Air 10.9"! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The Combo Touch has a 1-year limited hardware warranty. Thank you so much for the feedback on the key durability! I will be passing this along. - Maggie from Logitech

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    A Disappointing Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Logitech Combo Touch Keyboard Folio, and it's safe to say I had high hopes. However, my experience left much to be desired, and I'd rate it a mere 2 out of 5. Let's start with what didn't work for me. The keyboard's feel was a major letdown. It lacked the tactile response and solid keypress experience that I expected, especially considering the price point. Typing felt mushy and imprecise, which is far from ideal, especially if you're planning on using it for productivity tasks. The build quality also left me wanting more. Given its cost, I anticipated a premium, sturdy feel. Unfortunately, the Combo Touch fell short of those expectations. It felt somewhat flimsy, and I couldn't shake the feeling that it might not hold up well over time, which is concerning for a product designed for daily use. The one positive aspect was its two-piece design. The detachable keyboard and folio case offered some versatility, allowing me to use the iPad in various modes. This feature, however, couldn't fully compensate for the other shortcomings. In light of my experience with the Logitech Combo Touch Keyboard Folio, I'd strongly recommend considering the Apple Magic Keyboard as an alternative. While it may come with a higher price tag, it delivers the premium typing experience and build quality that this Logitech option falls short on. If you're looking for a keyboard folio that truly enhances your iPad experience, the Magic Keyboard is worth the investment.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    It’s Okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Hate that you can’t have the key board just flip to the back of the ipad. When you try and only use the IPad you have to completely remove the key board from the case which is very annoying and the only case I’ve ever had that does this. Other than that the case and key board work amazing and it seems very sturdy to mostly protect your very expensive IPad as long as you can keep up with the keyboard that will come off a lot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Case with iPad too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case with keyboard for my iPad Air. However, put together it is very heavy to carry around and hard to use when on the go. Need a lighter one to be able to work with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your opinion with us. We will make sure to share your feedback with our team.

  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first. Had problems start right when the return date was up. My touch pad works, but doesn’t show the cursor on the screen anymore. The touch pad will give out probably 5-10 times a day and you have to push a few keys and it will start working again. Good concept but I wish I could return it to get a cheaper one that would probably act the same.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are experiencing with the combo. This combo does come with a year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360044742114-Warranty-Combo-Touch-for-iPad. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
      -Danielle from Logitech

  • Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is around 160-200 dollars, so you’ll expect something that won’t fold on the edges of the case after a month of use. The product works and it functional but it will wrinkle around the case edges. Not worth that price tag

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the experience with the product. For warranty support or to check if there are other possible options, we recommend that you contact Logi support team. Also, we will take this as feedback and forward it along to the right team so they can look into it.

  • Rated 2 out of 5 stars

    Awkward to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. The keyboard is awkward to use and very heavy. It smelled from some sort of plastic out gassing. My prior Logitech keyboard case was much better designed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Trackpad stopped working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in December of 2022. It has only been 3 months and the trackpad stopped working. I still use this case, however it is inconvenient that the trackpad does not work anymore. Luckily, iPads are touch screen so it an be used without the trackpad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keys keep popping off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the 3rd time a key has popped off, Logitech replaced the first 2 keyboards but now say it’s out of warranty. Pretty pricey for this to keep happening.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's sad to hear and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

  • Rated 2 out of 5 stars

    Ehhhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like that fact that you had to take off the keyboard if you wanted just the tablet. Did not use very long.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team. We sincerely appreciate you taking the time to offer a helpful suggestion.

  • Rated 2 out of 5 stars

    Didnt enjoy the experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged for magic keyboard. It was worth the additional cost. I get why it would be useful for some users, just not for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. It’s ugly looking, wrong color and doesn’t show off the color of your iPad

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Dezie,
      I am sorry that the Combo Touch is not meeting your expectations. I will record your product insight and pass it on. Logitech appreciates your product review. - Leo from Logitech