Customer Ratings & Reviews

I wasn't able to use the included Unifying Receiver. I used the receiver for my ERGO trackball to pair the keyboard with my laptop. Logitech should either sell separate Windows and Mac version of the keyboard, or include stickers to identify Windows and Mac function keys. I ended up using masking tape to make it clear which keys are for Windows. I'll mention the angle of the left and right sides of the keyboard, as well as the feel of the keys make typing on this keyboard an absolute joy.

For years I loved using the wired Microsoft Ergonomic 4000 keyboard with the Star Programmable keys that allowed me to call up favorite documents and websites without other keystrokes to find them in File Explorer or a web browser. But my 4000 died a few days ago, and I was sad to see it is no longer made by Microsoft. It has been replaced by several other models, but with without the Star Programmable keys. So I went to Best Buy and tried out five or six keyboards. The closest replacement for my 4000 appeared to be the wired Microsoft Ergonomic Keyboard priced at $45. But I wanted the best keyboard I could buy, and the Logitech ERGO K860 was $130, so I figured if it cost three times as much, it must be a MUCH better keyboard. It was comfortable to use, and the back of the package said it had programmable F keys, so even it didn't have any unassigned programmable keys, I thought I could program the F keys to call up documents and websites like my Microsoft 4000 did. So I bought the K860. I hooked it up at home and tried to figure out how to program the keys. There were no instructions in the package. I went online to the manufacturer's website to download instructions, which said the function of the F keys could be changed to other choices, but did not say they were programmable. It just had a list of other commands you could change the key to perform. So for example, the F1 key, which normally brings up Word Help, could be changed to one of several other specified operations, such as printing a document, or displaying your email or calculator, etc, but there was no option to call up a specific document or perform a macro like you could do on the 4000. I called the ERGO help line to find out how to program the keys, and they said, "Sorry, you can switch the function of the F keys to the alternate listed choices, but you can't program to do something else." So I returned the ERGO to Best Buy, and got a polite refund with no questions asked. I bought the $45 Microsoft Ergonomic Keyboard, which also said on the back of the package that it had programmable keys. I was please to see that indeed it in addition to the F keys, it has three more unassigned keys that are fully programmable, just like the keys on the 4000 were (although the 4000 had five of those). And this keyboard is just as comfortable to use as the ERGO at 1/3 the price! The only advantage I can see with the K860 is that it is wireless, but I prefer wired because there are no batteries to fail and a wired connection is always better than wireless. By the way, the new $45 Microsoft Ergonomic keyboard is more comfortable with better key feel than my old 4000, so I am delighted with the new Microsoft keyboard. But if you want a wireless keyboard, don't need to program your keys, and don't mind paying $130 bucks for a keyboard no better than a $45 keyboard, go for it!

Love the contoured keyboard. Love that it’s wireless- BUT it is highly frustrating when I am working and it just isn’t connected anymore. Just flashes and freezes up. Sometimes I even have issues with double letters. Will look something like this: wwill lloookk llliikkkee tthisss when I type. I’m considering taking it back and swapping for a different one. It shouldn’t have so many issues and other reviews were great. Wondering if I maybe got a wonky one?

PRO: Quality construction. Very nice wrist rest. Full sized keypad including numeric keypad. Wireless (which could be a con depending on battery life) CON: I make a lot of mistakes typing on it. I think that is from the overly pronounced bulge in the middle and the odd shaped keys Logitech uses to compensate. Keys like backspace seem much farther away than on a traditional keyboard. Mushy membrane feel, like a laptop keyboard. Undersized ESC key.

I want to like this keyboard. I've had it for a few days and it is not growing on me so far. I just do not like the chiclet style of keys. I love the curved and domed shape, I love the super soft and comfy wrist rest. I love the elevated base that tilts the top down. I love that it's wireless and bluetooth and "Flow" functional with a Mac and a PC. I just can't deal with these cheapo chiclet keys. Reminds me of a disposable calculator from the 1980's. The range of key travel is to short and the resistance is too high. The negative feedback of the key suddenly giving way, then immediately bottoming out just sends little electric shocks right up my arms. Comfort aside, for the price as well this should really be able to be backlit. Any keyboard alone that is over $100 should have all the bells and whistles. If it were backlit and it had softer key pressure/more key travel it would be amazing. Right now it's pretty meh, especially for the price.

I bought this because I was having carpel tunnel issues. Not only did it not help, but it hogged a huge part of my desk, and it slowed down my production while increasing typos. I work as a writer, and after trying to get used to this, I realized my work was suffering and went back to a standard keyboard.

The design is pretty plain. The wrist pad cuts off short which makes your left wrist fall halfway off. It’s worse if you wear a watch on the left too. The keys are as short as laptop keys which doesn’t make a difference even with the slight curve split. The only thing good are the adjustable height (2 options). But I would not recommend or purchase. Definitely pricier than what it is. Not better than Microsoft ergonomic keyboard. Also: This is my 3rd attempt to post this honest review.

I'm a huge fan of Logitech mice, so I figured I'd give one of their keyboards a shot to replace my worn-out, 10-year old MS Natural 4000. But, I just got this new K860 home and after only a few minutes I can safely say it's going right back to Best Buy today. First, it has no dedicated Windows key. Yes, you're supposed to be able to use the "Start" key instead, but it's not the same. What a huge failure and oversight, Logitech! This keyboard has an Apple Command key (in the wrong place), but no Windows key to meet the needs of the *vast majority of all computer users in the world*. (If you're a Mac user, your Option and Command key are backwards on this keyboard, so it's not of good use to you either.) No. Just no. Also, the chiclet/island keys are just plain bad. They lack travel and responsiveness, and it's clear this keyboard is not going to be able to handle the demands of my job coding. The overall shape of the keyboard is nice. Now, if it had a proper Windows key and mechanical switches, I'd be all over it. Alas, it does not. I'm really disappointed, especially given the premium price point. This one is a total dud. Do not recommend for any users.

The keyboard works well, but broke after a little more than a year of use. The r key no longer works which effectively makes the keyboard useless. It worked well for about 18 months and then became useless. I expect more from a keyboard that costs $120

Things I love: Palm rest was really nice and the format was a good fit. Things I hated: key pressure was not a good feel, the tabs for touch typist is way too small so I couldn't find them by default, & the biggest issue was a lag with the input. My typing speed is mediocre (65 wpm) and this keyboard repeatedly failed to keep up

I just can't use this keyboard, the keys seem to be too far apart and I have big hands so I can't imagine what it would be like for a smaller person. I gave it two stars because I do like the mechanics of the keys themselves. So I have put it back in it's box and will store it away for another time`

I mostly like the mechanics of the keyboard. It's not fully mechanical with clicky keys, but the layout works great for me. What is particularly frustrating is that the wireless link seems to keep going down. Often--several times/day--I'll try to type and nothing is making it through to the PC. For example, I'll click on the browser address bar and try to type, but nothing comes up. After a short period of time, it starts working again. I've never seen it drop key presses in the middle of typing, but when I *start* typing, it often fails. I only have one device connected (my PC), although I am also using a logitech wireless trackball with the same universal dongle. I tried finding support on the Logitech site, but didn't find anything. I did however, find where I could submit a bug report from the settings app should my wireless connectivity be problematic (and I did). Sadly, that suggests to me that I'm not the only one having similar problems.

I have carpal tunnel and arthritis in both my hands/wrist. I was skeptical over the price but after doing some research I decided to try it out. I used it for 2 weeks, I type 10 hours a day so I really needed this to work. I was extremely disappointed! My wrist hurt MORE while using this! It got to the point where I was sleeping with braces on my hands to alleviate the pain. I made a choice to return it and purchased the MK KEYS. My wrist still hurt (LOL) but the normal PAIN. This keyboard definitely did more damage than help.

I work from home during they day and take online classes to in the evening so I wanted a comfortable keyboard. This keyboard is definitely comfortable, but it drives me crazy. It constantly goes into a sleep mode and disconnects after just a short amount of of inactivity. It then takes forever to wake up and reconnect. It throws me off my game with being able to respond quickly to messages or to resume typing after reading something for my class. I replaced a $30 Logitech Bluetooth keyboard for this which was way more user friendly. I can’t believe I spent so much for this. I’m only it more than one star due to how comfortable it is.

Difficult to use. Got for carpal tunnel, actually made the pain worse. Had to return.

This keyboard is great if you like the concept of the ergonomic design. I did not like the ergonomic design.

I like the keyboard but hate that the ctrl alt delete doeant work. Have to open laptop to open it up everytime it locks. And to start my systems every morning

Did not like took up more space then it was worth for me. Did not really seem to provide me any better ergonomics or comfort while typig

Great design, but absolutely awful performance. When you stop typing for a couple of minutes, the entire keyboard dies out and you need to randomly press keys repeatedly for 30 seconds for it to start functioning.

I had some carpal tunnel-like symptoms, and tried this out to help. If you don't touch type (using four fingers on both hands), this can create additional strain. If you do touch type, I'm sure it's great.