Customer Ratings & Reviews
- Model:
- 920-008386
- |
- SKU:
- 6083509
Customer reviews
Rating 4.5 out of 5 stars with 1111 reviews
(1,111 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent quality, reliable wireless connection, and impressive battery life of the G613 LIGHTSPEED keyboard. Many appreciate the comfortable key feel and ease of use, along with the quick response time. However, some find the keyboard's size and the non-detachable wrist rest to be drawbacks. A few users also mentioned the keyboard's weight as a minor inconvenience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dupllicates kkeys all the time.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home doiing techh support. I wanted a good wireless keyboard to use betwween my home computerr and my wor computer. I'm tping on the keyboard now. As you can see it duplicates keys alll the time and misses keystrokes as wwell. I've already takken it apart and cleaned it and that didn't change anything. Because of these iissues I have to do a lot of editing at work and it slows my rate down. Get a different keyboard. I've read a lot of others have thiis same issue, some are able to clean their boards to fix it for a bit, others can't.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Stoneysilence! Sorry to hear you're having issues with your G613 Wireless Gaming Mechanical Romer-G Switch Keyboard. One thing I might suggest if you haven't done so already is trying to uninstall and re-install the G Hub software for the keyboard, there might be some firmware updates available or maybe a glitch with the software itself causing those issues. The other thing I can think of is if you're using the keyboard via its wireless receiver, make sure the receiver is close to the keyboard, not behind a desktop tower or away from the keyboard. Also note that the receiver should be plugged in directly to the computer, and not thru a USB Hub, as that might cause breaks in the wireless signal. You have the possibility to connect the keyboard in Bluetooth mode by clicking the Bluetooth button at the top, not sure if you're experiencing the same issues that way? If those solutions don't fix your keystrokes issues, know that you have a 2-year warranty with Logitech on your keyboard, so simply go on the product's page https://www.logitechg.com/en-us/products/gaming-keyboards/g613-wireless-mechanical-gaming-keyboard.920-008386.html and click on Support at the top if needed. - Mathieu from Logitech
Rated 1 out of 5 stars
Worse than a $10 generic keyboard
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used logitech products for many years but they make their products like they used to. This product has the same problem all their products suffer from. BAD SWITCHES. They are using cheap junk switches that fail in no time even with light use. I have now switched to a different brand for both my keyboard and mouse that use a higher quality switch and both cheaper then logi and have not had any problems with them at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad keyboard. Pay attention to the 1 star reviews.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad keyboard. I wish I had paid attention to everyone saying it misses keystrokes and the keys die out quickly. It's been less than 1 month of me purchasing the keyboard, but already both the windows keys have died. The rest of the keys are working fine but overall this has been a sucky keyboard. On typeracer, I can clearly see that it misses a few keys I've clearly pressed. This has been an absolute waste of money. Logitech, please replace the keyboard/refund my money!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that some of your keys are not working properly. Lets get that fixed for you! This device does come with a 2 year warranty, so we can get that replaced for you. Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024918974-Warranty-G613. i hope this helps! Have a great day. -Danielle from Logitech
Rated 1 out of 5 stars
Key Chatterr nightmaare.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to have your rkeyboard magically press keys that you didn't press yourself. IIt's called key chatter or rsomething aand it just sort of does it whenever it feels like. It doesn't mtater what you do, it does it on its own. I've left this chaaos as it is to show just how baad it is. Keep in mind, I know how to type aand I know how aawful this is aand it's taking a lot to just not go back and correrct it. avoid this keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello CaptainAwesome,
I am sorry that your new Logitech gaming keyboard is giving you problems. My first suggestion is to look for firmware updates, but feel free to contact the Logitech support team for personalized assistance with this issue. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&mID=12920. Logitech appreciates your product insight. - Leo from Logitech
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse device I have ever used. It just erased an e-mail I was writing. This thing glitches all the time. The arrow keys seem to turn on by themselves and I skip all over the place. I just corrected 4 missing letters in that last sentence I wrote. I hate this keyboard. I will be buying a new one tomorrow and snapping this one in half just out of pure joy. I bought it over a year ago and it has never worked right.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off good. After having to replace batteries the firrst time. keyyboard sufferrs ffroom maajor keystroke repeats. I used the keyboard to wrrite this review.. To highlight how bad it is. Commpleetteellyy random.. Do not waste moneyy on this produuct iit willl fail. Sorrry iff it is harrd to rreadd just wanted to show how bad iit really is.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JustCause, we're sorry to see you're having some performance related issues with your G613 Wireless gaming Keyboard. You do have a 2 year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024918974-Warranty-G613. Hope that helps.
- Pros mentioned:Battery lifeCons mentioned:Size
Rated 1 out of 5 stars
Worst keyboard ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a lot of keyboards and this one is terrible. For one its huge. Two the keys are awful to type on. They are fine for gaming but typing forget it. They are mushy, heavy and close together. Battery life is great, wireless is nice but overall its just no good.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ExtremeUser! Sorry to hear you didn't like your experience with the G613 Wireless Gaming Mechanical Romer-G Switch Keyboard. It is a keyboard made for Gaming indeed, with Romer-G Tactile switches. We do have lots of options when it comes to Mechanical switches, maybe a different type of switches would be a better fit for your need. If you use the keyboard mostly for work use, I'd probably recommend something like the MX Keys or a keyboard with smoother typing experience, depending on your preference. - Mathieu from Logitech
Rated 1 out of 5 stars
DOUBLE TYPING ISSUE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has double typing problem. DO NOT BUY. check reddit for more reviews.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. Please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Wireless
Rated 1 out of 5 stars
Spead alil more for a good wireless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had trouble with purchasing a keyboard. Bought the $200 razor keyboard didnt like it, returned. Got this instead, 3 weeks later stoped working. Have to have wireless in my setup.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi chris, thank you for your feedback! The G613 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024152654 - Will, Logitech G.
Rated 1 out of 5 stars
Skip, get something better!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys feel amazing. Now that we're done with the good. Here's the bad. Can't use it with Logitech's unifying receivers so you would need to have separate USB slots for each lightspeed device. The keys chatter which is apparently very common for this keyboard. (I'm literally taking forever to type this review). The GHub was designed by someone who's braindead. There is no firmware update which means they most likely gave up trying to fix this product.
No, I would not recommend this to a friend- Pros mentioned:Wireless
Rated 1 out of 5 stars
Keys do not light up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advertisement suggested the key board was wireless and that the keys lit ip, but the keys do not light up.
No, I would not recommend this to a friend Rated 1 out of 5 stars
God i wish i could give it 0 stars.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is utter garbage. I have had 4 keys just fall off for no reason. Not just the key caps either the whole little Mechanical key unit just broke into several small pieces. i've had this thing for about 3 weeks and do no recommend to anyone its cheap. Though i will say despite how cheap the "mechanical" keys are the wireless functionality worked really well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello GamesForAll! Sorry to hear you're having issues with your G613 Wireless Gaming Mechanical Romer-G Switch Keyboard. The Romer-G switches on the G613 are normally tested for 70 million key presses, but things can happen. We do provide a 2-year warranty on the keyboard though, so would definitely suggest you to check the product support page: https://www.logitechg.com/en-us/products/gaming-keyboards/g613-wireless-mechanical-gaming-keyboard.920-008386.html - Mathieu from Logitech
Rated 1 out of 5 stars
First one good second one bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of these and I was really impressed with the first one. The second one I have only used very lightly and the number pad was not even used. I now am using it more often and it has a broken 3 key that if it is even lightly hovered over it will register 5-10 of them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, Very sorry to hear about he issues you're having with your second G613 and the broken "3" key on the number pad. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please click on one of the following links to learn more about the Logitech warranty. https://support.logi.com/hc/en-us/articles/360024918974-Warranty-G613. Hope this helps to resolve your issue. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
You can do better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys feel terrible and the extra "G-keys" are an ergonomic nightmare. If you play video games, they serve as a false reference point for hand placement and I constantly was tapping the top left G key instead of ESC. Avoid.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard malfunctioning.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this item. The connection if malfunctioning. I’m not sure if it is the usb adaptor or the keyboard itself. But this item is causing delay to my day to day productivity. I hope you can address this concern. Thank you.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Arwin, we are sorry to hear that the G613 isn't working properly for you. Please click the link at the end of this message, it's a link to the G613's warranty page. Submit a warranty ticket, and one of our support specialists will reach out to you to get this issue solved. We apologize for the inconvenience. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech G. https://support.logi.com/hc/en-us/articles/360024918974-Warranty-G613
Rated 1 out of 5 stars
Great until dead after 2 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of use the keys started wearing the letters off and now it shows batteries are dead with a red light. Replaced batteries and it flashes red and green. It is a brick now. Find a better wireless as this is cheaply made
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello NotHappy! Sorry to hear you're having issues with your G613 Wireless Gaming Mechanical Romer-G Switch Keyboard. That's really uncommon for the G613 keyboard to die out like this in the first 2 months of usage, batteries should normally last up to 18 months, and the keys have been tested for 70 millions clicks. Note that you do have a 2-year warranty with Logitech on your G613, so would definitely recommend checking our support page https://www.logitechg.com/en-us/products/gaming-keyboards/g613-wireless-mechanical-gaming-keyboard.920-008386.html - Mathieu from Logitech
Rated 1 out of 5 stars
Be aware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not compatible with Play station 4 as the worker told us at the store it should be be fine with our Play station. Wrong
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap but works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took away 12 macro buttons and made the keyboard feel cheap and thin. Constantly heard a metal ting when typing. No light programming and hollow everything Amazon basics made a better keyboard albeit non mechanical.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi RedShyGuy, Thank you for your honest feedback of the G613 Wireless Gaming Mechanical Keyboard. This keyboard was one of Logitech Gaming's first forays into wireless keyboards which is why it doesn't have RGB lighting. You shouldn't be hearing a metal ting when typing which sounds like a defect that should be covered by the 2-year limited hardware warranty. Here's a link to make the most of your warranty https://support.logi.com/hc/en-us/articles/360024918974-Warranty-G613. Hope that this helped and finds you well. - Richard from Logitech
Rated 1 out of 5 stars
Don’t even bother
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are use to mechanical keyboards especially higher end Corsair don’t buy this. Reuther the same day, feels cheap, keys feel awkward to type on, don’t waste your money
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Bobbybooshay214! I'm sorry to hear about your experience with the G613 keyboard. Thank you so much for this design feedback! I will be passing this along. - Maggie from Logitech G
Rated 1 out of 5 stars
Disconnects All Day
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from xbox every 4-6 minutes of game play, for a duration of 3-4 seconds. Do not advertise as wireless, this is a joke. Fit better in my trashcan than on a shelve.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your connectivity issues with the G613. Please reach out to our support team so we may remedy this problem. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393