Customer Ratings & Reviews
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- Model:
- 920-002565
- |
- SKU:
- 1083236
Customer reviews
Rating 4.6 out of 5 stars with 1360 reviews
(1,360 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the MK120 keyboard and mouse bundle for its quality, affordability, and ease of use, with many praising the responsive keys and simple USB plug-and-play setup. Positive feedback also highlights the wired connection, eliminating battery concerns and lag experienced with wireless options. While some found the mouse scroll wheel less responsive than ideal and a few noted the keyboard's size, the overall experience is overwhelmingly positive. The product is frequently cited as a great replacement for older keyboards.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
The computer shot at me when power up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey have plugs this computer up and it shot it me now it want come on
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience with us. I'm sorry to hear that your MK120 combo is not working as it should. Please visit our support site for troubleshooting and tech support: https://support.logi.com/hc/en-us/articles/360024330273--Getting-Started-Desktop-MK120
-Charlton at Logitech
Rated 1 out of 5 stars
Keyboard didn't make it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacebar "sticks" such that next time you push it down you get no tactile feedback even though it adds a space, so I often pushed a second or third time. Drove me crazy, unusable. Probably just a defective unit, but returned it for a different keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the inconvenience with your MK120 keyboard, especially the sticking spacebar. That definitely sounds frustrating and can disrupt your workflow. It's likely you received a defective unit, and we appreciate you returning it for a replacement. We hope you're enjoying your new keyboard!
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. Spend a few extra dollars and get something better. The space, enter and tab keys would randomly get stuck. Tried to return it to BestBuy and their return policy is gsrbage as well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We're truly sorry to hear about the issues with your MK120 keyboard, especially the sticking keys. We understand your frustration and disappointment, and apologize if our product wasn't worth your investment. If the product is not yet returned, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
good thing is is inexpensive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last 3 months before the space bar started sticking in the depressed position
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the early failure of your Logitech MK120 Keyboard. We understand your frustration and appreciate your feedback. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Sticky keys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of the Logitech keyboards for my office and both of them have keys that stick and are not usable. The return date has passed so I'm not able to return them. Not satisfied at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Unexpected and disappointing to hear. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Disappointed customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to buy additional keyboard because the one wireless keyboard sold with the computer I bought failed to work properly. Because Best Buy refuse to repair or return product, refuse to make anymore further purchases. Will buy from Amazon or EBAY instead. They quarntee their products.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Failed in about 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has never been a problem for me. Except now. This was a replacement for a wireless mouse & keyboard setup. I had to buy the usb cable for it as well. But 2 weeks or so after what I thought was a straightforward replacement, one of the keys just died and will not register (well it will after 5 or 6 very hard pressing). If I have the time, I will go back to the store and ask for a replacement. Not pleased.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you were unsatisfied with the durability of the MK120 Combo. If you have any questions, please check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024330273 Hope that helps!
- Pros mentioned:Keyboard quality
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the keys have stopped working. I threw the box away and I am unable to find the receipt to return this worthless keyboard. The mouse still works at least. I am looking for a new keyboard. It will not be a Logitech brand.
No, I would not recommend this to a friend Rated 1 out of 5 stars
junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work well for 2 weeks, keys started sticking. tried to work with-it but it only worked properly sometime... return
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer.
Rated 1 out of 5 stars
Would not price match bought a regular price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products is fine do not like your your new policy Associate did not price match. Bought the item a couple of weeks ago a regular price Bought 4 total. Been a long valued customer and do not like that would not give me sales price. Will shop elsewhere
I would recommend this to a friendRated 1 out of 5 stars
chooseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee wisel
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wellllllllllllllllllllllllll,this keyboard made it 8 months bfcrapping out
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello unhpycstmer,
I am sorry that the MK120 is not meeting your expectations. Feel free to contact the Logitech support team to receive personalized assistance with this issue. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning this product. 3 of the keys do not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dano,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Simple Keyboard, had problems...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my grandmother, easy set up but the keys were getting stuck. Had to return and did not buy another.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't expect what you think
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the MK120 expecting there to be 2 USB ports on the keyboard as the specifications state. Boy was I surprised when it arrived and there were no USB ports on the keyboard. And when you try to find a support number for Logitech on their website, you could hunt forever and never find one for the US. If you are looking for a cheap P.O.S. keyboard/mouse combo, you found it. If you are expecting what the specs say on the website, run away.
No, I would not recommend this to a friend