Customer Ratings & Reviews
- Model:
- 920-006481
- SKU:
- 4225900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the keyboard's comfort and ease of use, praising its ergonomic design and smooth functionality. The wireless convenience and competitive price point are also frequently highlighted as positive aspects. While some users noted occasional lag, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Logitech Keyboard & Mouse Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is not working anymore. Have tried changing battery but does not work. Its only been couple of months.
No, I would not recommend this to a friendBarely functional, frustrating experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard frequently cuts out despite the dongle being within an arms reach of the mouse and keyboard. For some reason the mouse does not seem to disconnect the same way the keyboard does. I downloaded the Logitech Options app in hopes it would help the dongle recognize the keyboard better. However, the app only recognizes the mouse, and in order to add additional devices to the app you are required to use Logitech's website which apparently does not support Firefox. The app also seems to have overwritten a couple mouse settings (like middle click) without any warning. Terrible experience all around, and based on them refusing to let their websites work in Firefox, I'm sure this experience is not limited to this specific mouse and keyboard combo.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience. For troubleshooting the issue, warranty support or to check if there are other possible options, we recommend that you contact Logi support team in this case.
DavidWorthless product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product but then again not very costly The mouse is useless and donent work
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you found the mouse in your MK345 set unusable. We apologize for the product's shortcomings and we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Keyboard randomly typs 1 over and over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly puts in 1s for no reason. I had to turn off the keyboard and keep restarting it. This mouse also is not good. I threw out tyhe boxes no return able this stinks though. Just beware like most wireless keyboards and mice it is better to save your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're very sorry to hear that you're experiencing random typing of the number "1" with your Logitech MK345 keyboard and having issues with the mouse as well. We understand your frustration, especially since you no longer have the packaging for a return. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Mouse is not that good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is behaving randomly and it's very hard to use customer support. It's single click behaving like double click.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bipin! I'm sorry to hear you're running into issues with the MK345 combo. Here is the phone number for our tech support (646) 454-3200, this way you don't have to use our website. Thank you so much for this feedback! I will be passing this information along. - Maggie from Logitech
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is way too small and uncomfortable to hold--like it was meant for a child's hands. Keyboard is cheap--back supports used to tilt it up will snap easily.
No, I would not recommend this to a friendBoth lag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be typing and the keyboard won't pick anything up and then will all of a sudden type 95% of what I was typing. I then have to go back in and fix the 5% it missed. Sometimes it even types the same letter multiple times. The mouse will just stop moving. I've tried it on several surfaces to see if that was causing an issue but no luck.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the product. You may need to do a firmware update. This can be found on the support page for this device on Logitech.com, under downloads. I hope this helps! Thank you for your review, we appreciate the feedback.
Not durable at all.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in April 2021 and about 5-6 months later, it stopped working. The keyboard completely went out. Initially I thought it was the batteries, but changed them out and it still did not work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Roni, we're sorry to see your MK345 Combo is nonfunctional for you. You do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024913354-Warranty-Wireless-Combo-MK345. Hope that helps. -N from Logitech
Buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. Didn’t last 2 weeks before leg broke.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality keyboard. The support point that elevates the keyboard broke within two months.
No, I would not recommend this to a friendCheaply made
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard and mouse is cheaply made and has very poor quality and performance. I returned mine within 1hrs of buying it. Final verdict: would not recommend it.
No, I would not recommend this to a friendPoorly made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys stick on keyboard and it's obvious to me it's very poorly made. It's overpriced and should be priced below $20.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Daniel, thank you for your feedback! The MK345 is backed with a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us?mID=11747 - Will, Logitech.
It sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really sucks! Mouth worked for like a day and stopped working, keyboard I had to change battery 3 days after I turned it on. Would not buy it again.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just a few months, long enough to not be able to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there TThresh, I'm sorry to hear that your keyboard isn't working anymore. If you still have the keyboard, you should be able to contact us via our support site to get assistance with repairing it, and if you want, also submit a warranty request, as the MK345 has a 1 year limited hardware warranty. I'm sorry for any inconvenience this may have caused you, and hope we can work to solve your problem quickly.
Sticky keys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months 2 of the keys are sticking.....seems the quality is not good or I got a lemon!
No, I would not recommend this to a friendKeyboard broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard foot broken. Also the keys tend to stick when typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about your broken keyboard. If the keyboard came broken you can get a replacement on the support page for this item on Logitech.com. I hope this helps. Thank you for taking the time to write this review, we appreciate all the feedback.
Stopped working after one week.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one week, the mouse stopped working. The return process was smooth though.
No, I would not recommend this to a friendPOOR PERFORMANCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE KEYBOARD FOR SOME REASON CANT KEEP UP WITH . STOPED USING IT
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the keyboard. You may need to do a firmware update. This can be found on the support page for this device on Logitech.com
Came with on off switch broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. Need to return but can’t till the have stores open.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! I am sorry to hear that a product came broken. This device has a one year warranty through Logitech. You can send it in to us for a replacement. I hope this helps!
Lightweight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very light. Didn’t have functions that I was used to.
No, I would not recommend this to a friend