Customer Ratings & Reviews
- Model:
- 920-010473
- SKU:
- 6478160
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the MX Keys Mini's high-quality build, ease of use, and long battery life. Many appreciate its compact size and the pleasant feel of the keys, while some wish for a lower price point and the inclusion of a number pad. The backlit keys are a frequently praised feature. A few users noted compatibility concerns with certain devices.
This summary was generated by AI based on customer reviews.
Lower Volume Key Fails with Mac
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a couple of these now, they work good for a couple months, and then the F12/Lower Volume key starts opening a debugging side screen instead of controlling the volume. It's the only key that fails. The exact same thing has happened on two of these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Awful usb receiver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really an awful keyboard. It support usb receiver but it didn't include in the box. I spend 15$ online. But this new "blot" receiver doesn't support ANY current Logitech mouse, even the mx 3.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience with the MX Keys Mini. I'm sorry to hear that you're not happy with the connectivity of the keyboard. It is meant to be a Bluetooth keyboard, but it also uses our newest Bolt technology, which is our most secure and encrypted wireless technology, ever. Unfortunately, it does not use the Unifying Receiver, and only a few devices are using Bolt at the moment, but you can still connect it using Bluetooth. It is a great keyboard (I'm actually typing my response on an MX Keys Mini right now)!
-Charlton at Logitech
- Pros mentioned:Key feel
Worst Logitech Keyboard in A Decade.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Connectivity Issues With Mac. I have had this keyboard for less than 2 weeks and unlike every other logitech keyboard that I have purchased, this one required 20+ connection attempts and eventually a call to tech support. Finally it worked, and then it worked fine, but today the volume would not adjust on the bluetooth and the same connectivity issues have again occured making the keyboard impossible to use. I love logitech keyboards, but this one is the worst I have experienced in over a decade. The keys, while soft and nice, make a squeaking sound as well, like a bike gear going around over and over. Odd.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
It's a backlit keyboard ***sometimes***
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If a keyboard doesn't have the option to be backlit 100% of the time, then it doesn't deserve to be called a backlit keyboard. Simple as that. At it's very best, it's a backlit *sometimes* keyboard. "Smart Illumination" is counter-intuitive, inconsistent, annoying, and unnecessary. Virtually every other backlit keyboard on the market is sold with the ability to enable backlight 100% of the time, I don't know why Logitech would randomly decide to go against such a widely-accepted convention and fail to explain it more clearly up front. If backlight solves a problem of visibility, why would you implement it in such a way that the problem still exists at times? It makes zero sense. "The backlit keys light up the moment your hands approach" - Logitech, Best Buy, readers, do you see the contradiction in this statement? The messaging around this product is genuinely misleading/inaccurate and should be corrected so that people like me who want a backlit keyboard (meaning ALWAYS backlit) don't waste their time or money on it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback and apologize as the product did not meet your expectations. Your feedback is instrumental in helping us improve our services and products.
Keys on this keyboard are prone to failure
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this keyboard until I didn’t. I’ve purchased 2 of these keyboards. On the first one, one of the keys stopped working after 16 months. I would depress it and it would not type the letter. So I purchased a new second one. Now after 18 months the “e” key on the new one has failed and sticks. I have not spilled anything in either keyboard. These are great keyboards but the keys appear prone to failure shortly after the 1 year warranty expires. Since they are expensive keyboards compared to other options that is disappointing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Stopped charging after 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped charging a month after the 1 year warranty
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear your Logitech MX Keys Mini TKL keyboard stopped charging just a month after its warranty period. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Back lit function stopped working less than 2 week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed online order on June 16th 2024. Keyboard was delivered on June 26th. The back lit function stopped working a week after that and the return period ended on July 3rd - less than 2 weeks after the receipt of the keyboard! What a waste of money!!! I chose this keyboard for its back lit function.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! We're incredibly sorry to hear that the backlight on your MX Keys Mini TKL stopped working within two weeks, especially since the backlit function was a key factor in your decision. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Works great until it doesn't
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like others have said - works great for a couple of months and then the volume down button on my Macbook Pro stops working (reset it) Then it stops connecting to my PC. I love the keyboard when it works. This is my third one and the last.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We sincerely apologize for your repeated experience with the MX Keys Mini TKL malfunctioning after a few months. We understand your frustration, especially since this is your third keyboard. We value your feedback and take quality concerns seriously. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Awful Backlighting. Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my K810 I've been using for years which I loved but wanted to upgrade all my tech to USB-C. The backlighting on this is awful. In the dark, sometimes you have to hit several keys before the lights turn on. I can pick it up and shake it before the lights come on sometimes. Sometimes the lights come on for only a second then go back off so you have to screw around with it till the lights stay on. Makes it feel like a piece of junk.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Evel,
I am sorry to hear you are having an issue using your MX Keys Mini as intended. I suggest you download the Logitech Options+ software to customize the keyboard features. From there, you can set the time it takes to go dormant and other settings. Logitech appreciates your product review. - Leo from Logitech
Can’t see the keyboard with lights on(white keyb)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the white color with the backlight makes the keys impossible to see. I can type with out looking most of the time but if you get to a special character or code I find my self rolling my eyes trying to find a simple key. Finding my self turning off the backlight completely off to be able to see or you have to shut the light. One star because it’s something that should have never left production. “Apple like keyboard” apple have a black keys with back light and desktop Mac keyboard are not backlight enable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Jack! I'm sorry to hear about your experience with the MX Keys Mini. Thank you so much for the feedback on the back lighting with the transparent keys! I will be passing this along. - Maggie from Logitech
Horrible connection issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this a higher rating if it weren't for the terrible signal on the latest macOS Ventura. My laptop is literally right next to the keyboard and it constantly falls asleep and fails to wake and suffers from lag and stuttering issues. I can't even connect it via cable because it doesn't support that.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a product design fail. I have a Mx anywhere 3 mouse and bought this keyboard to use with it. The mouses uses the unifying receiver and the keyboard uses the new bolt receiver so they arent usable with logitech flow together. I will be returning the keyboard tomorrow and wish i could return the mouse that ive had about a year already due to them not working together as intended with flow. Pretty disappointed
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Brad, thank you for sharing your experience with the MX Keys Mini. MX Keys Mini is Logitech Flow capable using its Bluetooth connection. If you are using a computer that does not offer Bluetooth this would obviously prevent connectivity. I'm sorry that the new MX Keys Mini is not Unifying receiver capable. It does work Logitech's new Bolt receiver that is designed to be a better connection. The Receiver can be purchased on Logitech.com and using Logitech options you can pair the Bolt Receiver with the MX Keys Mini. I hope this helps to allow you to use the device. If you need additional information about MX Keys Mini and Flow please visit: https://www.logitech.com/en-us/products/keyboards/mx-keys-mini.920-010473.html Thank you for being a Logitech customer. Kristi from Logitech
Bad firmware control of backlight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backlight goes off on this unit, randomly and even when actively typing, support says update firmware, but The firmware update tool can’t find the keyboard, I’d return it, but missed return window by 2 DAYS.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
CHeck your Bluetooth Version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with the older IMAC that I had even though the sales person said that it would. Too old a version of Bluetooth on the IMAC. But I returned it to the Geek Squad and got one that worked.
No, I would not recommend this to a friendWould not pair with Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve spent multiple hours trying to get the keyboard to pair with my Surface. Still can’t fix it, no tech help available
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DrGrr, we are sorry to hear that the MX Keys Mini did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I have attached a link to our support page. There, you'll be able get more info on your Keyboard and also be able to Download our free Logi options + software. You'll be able to customize and fully take ownership of what your keyboard can do. Again, we apologize for any inconvenience we may have caused. Thank you for being part of the Logitech family, have a great day.- Ricky from Logitech. https://prosupport.logi.com/hc/en-us/articles/4408438292375-Getting-Started-MX-Keys-Mini-for-Business
Very annoying to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using it to game with and if you don’t touch the keys for half a second then it turns off and you have to press the key again to register. Very annoying and I’m throwing it out
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Fink,
I am sorry to hear that you are having trouble using the MX Keys Mini properly. The MX Keys Mini is not a gaming keyboard, which is why it has features that are counterproductive for gaming, such as the battery-saving mode that shuts off the keyboard. Try downloading the Logitech Options+ app from the Logitech website so you can adjust the sleep time intervals. Ideally, I suggest you get one of Logitech's gaming keyboards that has many more features for gaming purposes. Logitech appreciates your product review. - Leo from Logitech
Got broken one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get a chance to use it since one key fell off as soon as i took keyboard out of the box. Poor quality control.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're very sorry to hear that a key fell off your MX Keys Mini TKL as soon as you took it out of the box. That sounds incredibly frustrating, and we apologize for the inconvenience this has caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Backlighting Useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlighting is useless. .........................
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear that. If you have any issues with the backlighting, Please reach out to our Logi Support team for further assistance. They will be more than happy to help you resolve any issues or concerns you may have.
Used and dirty keyboard with hair on it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy sent me a used and dirty keyboard. It even had hair on it. In the middle of a pandemic. Disgraceful.
I would recommend this to a friendnot satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.within a month of use. the delete stopped working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello zack,
I am sorry that the MX Keys Mini is not working as expected. Make sure you use the Logitech Options+ App to access advanced settings and update the firmware. Contact the Logitech support team to receive personalized assistance if the issue persists. Logitech appreciates your product review. - Leo from Logitech