Customer Ratings & Reviews
- Model:
- 910-005965
- SKU:
- 6463444
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the convenience of the Bluetooth connectivity, which allows them to work with three devices simultaneously. They also find it a suitable replacement for the Apple Magic Mouse.
This summary was generated by AI based on customer reviews.
Scroll Wheel Issues After Less Than a Year of Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Logitech MX Master 2S trusting the brand's reputation for quality. Initially, the performance was excellent — the scroll wheel was smooth, fast, and precise. However, in April 2025, the scroll wheel started malfunctioning: it no longer scrolls smoothly or quickly, makes an unpleasant noise, and feels like it's catching or skipping internally. The mouse has never been dropped or mishandled; it has only been used under normal office conditions. Unfortunately, the return period has already expired, so I am unable to request a replacement or refund. Given the premium price and brand reputation, I expected much better durability—very disappointing experience.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the scroll wheel issue you're experiencing with your Logitech MX Master 2S mouse, especially given your trust in our brand's quality and the initially excellent performance. It's disappointing to hear it started malfunctioning in April 2025 despite careful use. While the return period has passed, we'd still like to understand more about this issue. Please reach out to our social care team via email at socialcare@logitech.com with the following details:
Name:
Email Address:
Country:
Product Name:
Brief description of issue:
Don't bother.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October and it simply will not work. Connects but the laser does not come on and it will not move the mouse. The buttons work. Was useful and comfortable but a bit expensive to die in a few months. The vertical I have works just fine on the same computer.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear the mouse stopped functioning after only a few months of use. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not As Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not functional, as it is keep scrolling up and down. It is difficult to control it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! That sounds disappointing. In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –