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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 2274 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are positive about the R400 Presenter Remote Control's ease of use, with many saying it is simple and convenient. They also appreciate the built-in laser pointer, which they find useful for drawing attention during presentations. While some customers feel the price is a bit high, many agree that it is a great value for the quality and functionality they receive. On the downside, a few customers have mentioned that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well as a remote control for PowerPoint presentations. PROS: 1. Compact 2. Easy to use 3. USB receiver is easily stored and retrieved without having to open the device CONS: 1. laser pointer button intermittent - may require jiggling the button to make contact. 2. Buttons are too small and indistinguishable by touch. I keep hitting the screen blanking button which is right below the slide advance button. Very annoying. 3. Requires 2 AAA batteries. My Targus remote requires only 1. Not a showstopper but easier to find 1 battery in a pinch. The main reason I would not recommend this is because I am constantly hittIng the wrong button. All of the buttons are smooth, and feel the same. I have to look at the remote to ensure my finger is properly centered on the right button. This could easily be solved by shaping the tops of the buttons so you can locate them by feel without looking at the device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spotty Connection?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for use in presentations, and the first time I used it, it worked as expected. When I tried to use it again three weeks later, it stopped connecting after 10 minutes. I was mid-presentation and couldn't troubleshoot, but I am considering returning it instead of taking a chance again. Side note--I was working on a deadline when looking for this item, so Best Buy's "order online/pick up same day in store" option was worth the extra cost at the time, but similar items can be found on Amazon for half the price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience. We recommend moving the presenter closer to the USB receiver or to different locations. Also, make sure other electrical devices at least 8 inches (20 cm) away from the USB receiver. Regarding the unreasonable pricing, we will take this as feedback and make sure to share it with the right team.
      Thank you for bringing this to our attention.

  • Rated 2 out of 5 stars

    Not what I thought this pointer could do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is not a great company for simple products. I just needed a pointer for my presentation and this pointer failed to meet my expectations. I even changed the batteries to ensure that the pointer would function; however, I was sorely disappointed. If I need a pointer in the future, I may go to Amazon and get one there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Large class presentation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laser pointer is to small and very difficult for students to see. other than that, it works great for presentations.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback and we'll make sure to share it with the right team.

  • Rated 2 out of 5 stars

    Does not work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty using from different points in the room. Thought it might be defective and returned for same model. Experienced same problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keys are too close together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are too close together. So when you want to turn on laser pointer, you change slides instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    parts missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the USB adapter was missing from packaging which was very frustrating

    No, I would not recommend this to a friend