Customer Ratings & Reviews
![The text on the image is a keyboard layout, which includes the letters, numbers, and symbols typically found on a keyboard. The layout is as follows:
. a - I 1 2 # 3 $ 4 % 5 A 6 & 7 8 9 ) o = - delete tab W E R T Y U I O P [ ) ] I / cops lock S D F G H J K L : : return shift Z X C V B N M < > ? / shift ctrl - option x cmd x cmnd option](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6408/6408701_sd.jpg)
- Model:
- 920-009703
- SKU:
- 6408701
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the backlit keys, long battery life, and affordable price of the Slim Folio Pro Keyboard Folio for Apple iPad Pro 12.9". The backlit keys are adjustable and provide great illumination, while the battery life is long-lasting. Customers also appreciate the protection it offers to their iPads and the overall ease of use.
This summary was generated by AI based on customer reviews.
Cheap and doesn’t work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard doesn’t do multiple languages well, I’ve had it for a few months and two of the number keys have fallen off. In addition I believe this model touts a three month charge capacity, depending on how much you use the keyboard it’s more like 7-10 Days. I’ll Spring for The magical apple One next time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the folio. The battery life is rated on 2 hours a day of use. I can help with the number keys falling off though as this folio comes with a 1 year warranty through Logitech. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024918994-Warranty-SLIM-FOLIO-PRO-for-iPAD-Pro-11-inch-and-12-9-inch-3rd-gen-. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Cons mentioned:Weight
okay but not what I was looking for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning nothing wrong just not what I was looking for. I thought it was too big. However if you need to get a keypad for your iPad this is a great option if you do not want to spend the money on the apple magic one. I just use my iPad for writing and the bulkiness got in the way.
I would recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear this folio did not work out for you. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Keyboard quality
Not my First Choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality, this is the second one that has broken in a very short amount of time. Easy to use, great keyboard.....doesn't last.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Happy Customer, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Keys fall
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was going good for a while but after about one year of constant use, a couple of the keys started to fall off, and there is nothing that can be done other then purchase another one. So not sure about its durability.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience. Currently, we don't have any replacement options available since the Slim Folio keys are non replaceable. In this case we'd recommend you to get in touch with our support team to discover the best options and next steps. However, we'll take this as feedback and make sure to share it with the relevant team. Your input helps us improve our products and services.
Bah Humbug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once connected to the iPad activating the increase/decrease sound buttons is impossible. Keyboard folio requires constant charging
No, I would not recommend this to a friendBrand response from Logitech
Posted .It sounds like an issue! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Cons mentioned:Bulk
“Okay”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bulky, not to mention that getting used to the keys take some time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Gamer! We're sorry to hear that the Slim Folio Pro is too bulky. We greatly appreciate this feedback and will be taking note! Thank you so much! - Maggie from Logitech
Quality diminished.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an exact replacement. The 1st one I had was great until I wore it out. This one is awful - has a mind of its own, it is awful. And it started after I was unable to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the troublesome experience you had with the Slim Folio Pro. Kindly contact Logitech support for further assistance in this case.
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just too bulky for me. Getting ipad in and out was hard, and I actually preferred also having a track pad with the magic keyboard
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We're sorry to hear that the Slim Folio keyboard case isn't up to your expectations. We take all feedback seriously and we appreciate your honest review.
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok after using this a while, I can honestly say I Not very happy. When I click on some of the buttons other letters or symbols are displayed on the screen and not the symbol or number I am selecting.
No, I would not recommend this to a friendToo Many Limitations - don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to buy a keyboard for your iPad Pro, you might as well purchase the Magic Keyboard with Track Pad from Apple because this keyboard has way too many limitations
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello JEBJEB, we are sorry to hear that the Slim Folio Pro Keyboard case did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
Keyboard/case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product other than the bottom rubber of the case bending when it’s getting closed. If it wasn’t for that part price was worth it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Thank you for posting this very honest and insightful review of the Slim Folio Pro Keyboard Case for iPad Pro 12.9" (3rd and 4th Gen). In regards to your issue with the "bottom rubber of the case bending when it's getting closed", it sounds like you may not have it fitting correctly or fully don't understand the different display modes the case can be used. Here's a download to the "Getting Started" PDF that shows how to setup your Slim Folio: https://www.logitech.com/assets/65702/slim-folio-pro-qsgs.pdf. Hope that you find this helpful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Bad experience with rep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item for an Apple product. I had issues pairing it with the iPad which didn’t recognize it. Sales person wasn’t really helpful to start with.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ro675,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with it , the case is already damaged two weeks in and Logitech is a pain in the rear end To deal with
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate all the feedback
Returned and not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to lost iPad Pro in transit 9/24. Just received credit today for iPad Pro , 10/27. SAD
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi sorry to see your shipping company lost your Ipad. Hopefully you're able to get another one so you can start enjoying your awesome Slim Folio case soon!
Charge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t stayed charged Wound like to return but missed the window
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! The Slim Folio Pro is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024323053--Getting-Started-Slim-Folio-Pro - Will, Logitech.
Flimsy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it. I didn’t like using keyboard with an iPad. Rather use laptop.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi jnas, Very sorry to hear that you didn't like the Slim Folio Pro Keyboard Case. It is quite an adjustment especially if you're used to using your iPad one way. There are many who have found the keyboard helpful and like the benefit of using their iPads like a laptop. Hope that you were able to exchange/return it at Best Buy and get something more to your liking. At any rate, thank you for giving Logitech a try. - Richard from Logitech
- Cons mentioned:Weight
There’s nothing slim or light about this product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple is the king of thin and light designs, always pushing the boundaries in designing the thinnest and lightest products. For another company to use the word “Slim” in their product name carries with it the expectation that it’s going to be what the name implies: a slim device. This product is not slim. Take a look at the attached photo where you see my 3rd Gen 12.9 iPad Pro. The top photo is using Apple’s Smart Keyboard Folio.The bottom is the Logitech. Slim is the wrong word to describe the Logitech. In fact when I sit the Logitech and IPad next to my MacBook Pro the iPad is now thicker and heavier than the MacBook Pro. I really want to like this product because it has some of the things the Apple Smart Keyboard Folio does not - backlit keys are the big one for me. This Logitech has a great backlit key design. A second wonderful feature of the Logitech is the keyboard key travel - it’s comfortable to type on and feels much better on the fingers than the Folio. I love the Apple Pencil holder - I can’t stand the weak magnetic grip Apple designed for this Pencil which makes it impossible for me to shove the iPad in my backpack and not have the pencil go flying. so having the strap to secure the Pencil to the device is great. The Logitech does not feel as flimsy as the Folio but this comes at a major trade off - the Logitech is bulky and heavy. My iPad is now heavier than my MacBook Pro It’s no longer comfortable to hold my iPad for long periods of time due to it’s weight. Sitting the iPad on a desk and using it for long periods works great, but this Logitech case robs the iPad Pro of it’s most useful feature - the portability.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review. We appreciate all feedback.