Customer Ratings & Reviews

Comes with a usb-c 3.1, and is apparently compatable with startard 3.0 or 3.1 USB adapters. but it is not. It will not read any USB 3.1 ports on my pc and does not run 1080p or 60fps. I've tried all of the "fixes" from logitech support and other consumers. Nothing works. not worth the money, better cameras for cheaper cable is way too short

This camera was highly rated on many sites, so I purchased one. I feel the image quality is inferior to my other cameras it was supposed to be replacing, This includes the camera built into the Dell laptop it is connected to, and 3 other Logitech webcams. The image appears dull to me and others on our virtual meetings. Lighting on video images keeps changing casing a washed out appearance. Initially the camera would not work properly with several of the virtual meeting platforms that we use. The info I found on the Logitech site advised using their video software as a solution to the issue. The problem with using Logitech software was that it presented SIGNIFICANT latency in the video stream making basic video calls very difficult. After several updates by the meeting platforms the camera finally began working on them. In addition to the above mentioned issues, there is no apparent ability to adjust, brightness, color, focal point, or other advanced setting that would be useful in a ensuring a quality image is being generated. I have been extremely dissatisfied with this camera. Quite frankly if I didn’t need to use my computer during the meetings, I would just use my phone as the image quality on it appears to me to be MUCH better than this camera.

Was working great for both work and personal video conferencing. Unfortunately, I plugged it into my work laptop today for a meeting and my second screen went blank, and now my work laptop no longer detects USB-C devices. I can't get it to work on my personal or work computer so it appears to be fried -- hopefully my work laptop's USB-C port isn't toast since that's how it charges. I guess I'm going to have to contact Logitech to go through the warranty process since I'm about a month past the return period.

Just not remotely reliable on an M1 Mac. It seems beyond Logitech to make drivers that work, not to mention make rotation work as advertised. It takes far too much work to even establish which Logitech software you need, as it's not what the box says, and Logitech just decide to abandon software and move to half developed alternatives. Support are legitimately useless. For me it randomly will just start looping my audio for other people, which can only be remedied by unplugging, plugging in and restarting the meeting. There's no pattern to when it happens but it happens EVERY day at least once. By far the most expensive webcam i've bought and by far the least reliable, but didn't start showing these problems until return period was up.

I was extremely disappointed. I could not fet the webcam to function with the device that it was intended to enhance (My Lenovo All in one), neither could the Geek Squad. I can use it on a laptop which I purchased but, according to the Geek Squad, only while using the Zoom application. This is really disappointing. The documentation included with the device is virtually worthless, e.g. no quick start info. Contacting customer support with Logitech is a multilingual morass.They instruct you to plug in and follow the prompts from their popup but no popup appeared. I am extremely disappointed with this product and with Geek Squad in this instance.

Firstly, "physically" this camera is quite good. I was really impressed out of the gate. I used it (or tried to) on my 2019 MacBook Pro 16". Then I realized that some of the features of their app (Logitech Capture) weren't working (buttons not doing anything, features showing "Off" when they were "On", inability to control things, etc). I called technical support and they confirmed that their app is NOT compatible with the latest MacOS (Monterey) nor did it even even sound like they were planning to support it. Mind you, it's 2022 and Monterey came out in the fall. No excuse for that. THIS SOFTWARE IS WHAT ALL OF THEIR CAMERAS USE ON MACS (so, the assumption is you'd have this issue with ANY Logitech camera). In addition, If you have a newer Mac with Apple Silicon, the app will not even run. Tech support confirmed "WE DO NOT SUPPORT APPLE SILICON". Searching online confirms others have been complaining about this since the M1 machines came out. I have lots of Logitech products, I'm really disappointed, particularly given the Mac marketshare these days. After wasting several hours on this, I returned it. NOTE: Best Buy was very gracious as always; no issues whatsoever with the return, in spite of the fact that I could not get the camera back in the original box to save my life...

Tried recording in portrait but my image is sideways no matter how you move the camera. Landscape mode no problem, my image is upright. Logitech software can fix issue with portrait mode, but 3rd party software like bandicam and others will not. So I'm forced to use landscape mode for everything. I'm past the return date too, otherwise I would have returned it.

This is just terrible. I grabbed the during the time when it was nearly impossible to get. I bought it and kept unboxed to then see the reviews. Of course, those gullible, unprofessional, YouTube reviewers all hyped the camera so much and made (well, adjusted) its footage (video recordings) to the point where the videos coming out of this camera looked ok. Influenced by these MerketYoubers, the return period ended and I opened the camera. Not to be too lengthy, the quality is quite a "piece of work". Yes, the Logitech is sharper and offers 1080P, but the 720p "potato" camera on my MacBook Pro still looks better. Also, the UN-detachable cord of this camera is made of nearly hard plastic, which makes it difficult to arrange your working space neatly. The cord is like it's supposed to deliver 330 volts. There is just nothing good to say about this camera. Do your research and find how to use you phone either for video conferencing or recording, and you will be surprised at the quality you already have. Search for Norm from Tested on YouTube who is sharing his experience with web cameras, and make your informed decision.

The video works for about 15-90 seconds then freezes. Then I have to turn off the video and turn it back on in whatever software im using. This woukd be ok occassionally, but having video cut out every minute of a 2 hour zoom session every week is a bit much. Additionally, logitech refuses to help and wants Best Buy to handle all warranty issues even outside of their return period.

Could not get it to work with my HP computer? Went to return, picked out another, Miss priced in shelf. I ended up getting one from Amazon.

Well past the return date because I was waiting for my new PCs to show up and even on a USB 3.2 Machine there's SO MUCH motion blur that this camera can't be 60 FPS. I recall the C922 Pro in 720p 60 doing a butter smooth frame rate but it's only performing at 720p. It seems as though you have to pretty much double the res and match or purchase a product with a higher framerate in order to get the quality you want these days. Now I'm looking for a 4K 60 or 120 if they make one to get 1080p 60... Great job Logitech!

No better than the $30 webcam I was trying to upgrade from because it's not actually 1080p and the white balance is always VERY off no matter how much you adjust it in their software. Worse is that the plastic bit it grips onto to be able to put it on a tripod (same with the standard one, it's the same design just a different bottom part) doesn't fit or grip. It's such a lazy and dysfunctional design that I don't know how anyone has good reviews for this.

Cable is poor quality and the choice to only provide a USB-C option is questionable at best. About a year into owning this and using it lightly, probably 20-30 times, the device is bricked. This must have been a faulty one because it worked great while it worked and other reviews are positive, but Logitech support is a nightmare and Best Buy hasn't been helpful. I can't recommend this product.

Worked for about a week then the problems started. Super bummed had to buy a better camera. Too expensive for this many issues this is a $45 camera

USB-C only, not very good and the cord's too short too.

I had to return because I got a faulty one. I optimized all of my power settings on my RazerBlade 15 to ensure I didn't have dropouts in the usb-c port, but I still had glitches. The packaging was also thin and flimsy with nothing really protecting the camera except the box itself. The cable is attached to the camera, so if you ever had issues with that, it would be toast. It was disappointing and underwhelming.

Not comparable to my laptop was told it was bad experience

The allure of this is the software with he flexibility is supposed to provide. Yet the software does not work with Apple M1 Mac. Thus you can't make any adjustments. None. Zip. Nada. And when you call Logi support, they have no idea.

The microphone just does not work with my Mac as advertised. It will cut out in the middle of virtual meetings. Currently won't work at all until I reboot. Then it stops working again.

Bought this with high hopes and only 2 weeks after purchase, it is broken. After running about 15 minutes, the video starts jerking around and looks like a scrambled TV show. I certainly hope that the warranty is good.