Customer Ratings & Reviews

Just what I wanted. A basic unit, adjustable shelves. Not much to break 5 years down the road. Easy to clean and no handles to bang into, when moving around in the kitchen.

So disappointed in Maytag as the deli drawer has a bad design defect and constantly falls off the tracks and have had a designated Whirlpool repair service out and cannot seem to get it fixed. Because the unit is next to the wall, the door does not swing out wide and it is almost impossible for me to get it back on the track - such a struggle. Now the freezer is not cooling correctly and waiting on that to be repaired. I am older and have saved to buy this refrigerator as I hoped to have the peace of mind of a brand new reliable product , but not so, and I do not believe there is a permanent fix for the deli drawer and when my one year warranty is up, I am stuck with a defective product and no peace of mind. Then, what next will go wrong with it? Since it is a design defect Maytag, which is a Whirlpool product, should make this right and other reviews have also indicated problems with the deli drawer.

The interior is roomy and fairly easy to configure for ease of access. Invest in additional trays to make items on shelves and in the freezer easier to access. Operation is fairly noisy. The deli tray is a major source of frustration. It drops readily out of its tracks and is difficult to reinstall.

First off , Maytag takes awhile to arrive , it’s pretty roomy , the full slide in meat and cheese bin is nice , but you will definitely have to put gallons in door , it took a little getting use to , I went with the white finish, I know it’s trending to go stainless steel , but if I want feel like I’m in a surgical room or industrial place , I don’t , that’s just my thought, the exterior is finished in a smooth as glass finish no little dimples, love it , cleans easy , and the no door handle as they are on the side , it takes about a day to get use to it , then your like , why aren’t they all like this , no handle to clean around , and you don’t yank on it , perfect if you have kids, the freezer light is bright , and wonderful , I don’t think I could go without that feature ever again, it does not come with ice maker , so I put one in , whirlpool owns Maytag so , that’s the one you get , it’s makes lots of ice fast , and we use up some ice , and we haven’t ever ran it out, this is the 20 cubic ft , sometimes these reviews get messed around, I bought it in a bundle pack , fridge , dishwasher/ because it still uses the disposal, no filter to clean , perfect and there basic microwave , it does fine , light on microwave a little to far back but ok , all in all it’s the Cadillac of appliances as far as I’m concerned , you can pay more for others , but your just paying more , and I didn’t get paid to write this , I get 25 Best Buy points , may is Maytag month , that’s when to buy

SO FAR SO GOOD. THIS UNIT IS REPLACING A SUB-ZERO BUILT-IN THAT WAS 28 YRS. OLD AND NO LONGER WORKING. IT WAS NOT WORTH REPAIRING. I LOVE THE SHALLOW DEPTH [31 INCHES] AND THE FULL CUBIC SIZE OF THIS UNIT. THE LIGHTING IN THE REFRIGERATOR AND FREEZER IS IDEAL. I WOULD HAVE GIVEN 5 STARS EXCEPT THE FRONT PANELS WERE COVERED IN FINGERPRINTS AND ONLY STAINLESS STEEL POLISH WOULD REMOVE THEM. THE POLISH KEEPS FINGERPRINTS AT A MINIMUM. I PURCHASED THE MONOCHROMATIC TO AVOID THIS PROBLEM BUT IT DOES NOT. HOPEFULLY THAT WILL BE MY ONLY PROBLEM WITH THIS UNIT AND I CAN LIVE WITH THAT.

We love the refrigerator. We have had it almost 2 years now and we still love it. Nice and large, easy to see everything inside. Easy to keep clean. Lots of storage.

Pros: It keeps food cold. Has a large capacity. Well-lit inside. Cons: Cheap shelving easily falls off track, Shelves are not level (no way to adjust them). The main thing is it's ridiculously loud. We finally had a factory service person come out and they were able to quiet it down a bit by adjusting the position of some tubing that was vibrating off of other components. So quality is the issue.

Cheap and flimsy! You can't fit a turkey on any shelf in this fridge or freezer. If you could the shelf would break. I have never owned a Maytag. Sales associate said this was better than my usual brand. This was not true! Buyer's remorse 100%. If you don't use it, it's probably decent (just look at it and pretend it is good). Color is off (not true stainless), drawers don't close properly, shelves are bending. I wish I bought what I wanted instead of this.

It seems to work fine but it is noisy, the bins are cheap plastic, the color is dark grey and not stainless steel, my produce doesn’t seem to last as long and Best Buy customer service is not very helpful. Until my entire order is shipped (last item due in Nov), they won’t even come out to tell me if the noise is normal or not. Keeping my migraine meds handy.

I had a Maytag refrigerator since 1985 and it finally broke. I do not believe this new refrigerator will last a fraction of that time. It’s made drain noises since being installed, the plastic is very thin and the refrigerator is smaller and lower to the ground. The freezer is larger.

The refrigerator is a good bargain for the price and does a nice job of managing its internal space. We have more useable room inside than we did before. The major drawbacks are the noise (it is ridiculously loud when it turns on) and the configuration of the water line for an optional ice-maker (does not come preinstalled). Like I said though, I can only complain but so much for the price we purchased it at.

It’s roomy but makes a lot of noise. I love the glass shelving! The freezer is so spacious too!

This Maytag refrigerator was chosen because of the features and size closest to the 15 year Maytag it is replacing. Space in the kitchen is minimal and the Whirlpool version didn't have the same features for what was needed. Everything is cold and working great.

Very spacious and bright refrigerator. I would have given it five stars but the layout in the refrigerator portion is awkward and the deli drawer is flimsy and can not hold a lot. As someone that does not want or have an ice maker, a shelf for ice cube trays should be an optional purchase.

I was looking for a basic refrigerator, and this exceeded my expectations. The refrigerator has clean lines, good interior lighting, and spacious shelves. The top freezer is larger than my previous unit, and has a removable shelf. The ordering and delivery went smoothly, as well. The first unit I ordered would have fit into the space, but not through any doorway to the kitchen. When I called to cancel delivery, the agent was very responsive, and found the right unit for me when I did not see it online. I didn't even know Maytag made refrigerators! The delivery team was friendly and well-prepared. they measured the passageways, removed the old unit, and installed the new unit, and were done in 10-15 minutes. It was altogether a very good experience!

One of the features that drew me was the long, slim deli drawer. The problem is that the drawer does not hold much without falling off the track. It also minimizes what you can put on the middle shelf and makes it difficult to sees what in the back of the middle shelf. I've also found some puddles of water inside the refrigerator. Still watching that one as I cannot tell where it's coming from just yet. It took a LONG time to get the fridge, and it was awful trying to schedule with Best Buy.

its a nice refrigerator but a little noisier then what i thought it would be. ps the recommended ice maker is small and takes a while to make a lot of ice!

I purchased this Maytag - 20.5 Cu. Ft. Top-Freezer white Refrigerator for a rental property. Tenants love it and I got it for a very competitive.

Absolutely love this fridge. Got exactly what we wanted. Having a light in the freezer has made it easier to find what I need. The drawers slide in and out with no issues. We love the look of the glass shelves. We also had it delivered and setup and it was well worth it. The guys who delivered were friendly and knowledgeable. Couldn’t be happier with our purchase

Purchased this as our second fridge for the garage and could not be happier! Spacious and good lighting. Would buy again!