Customer Ratings & Reviews

I like the dishwasher when it actually cleans properly. It is advertised as not needing to soak, scrub, or rinse dishes but I am finding that to be false advertising. I have only had the dishwasher about a month. I usually soak items before moving to the dishwasher but I decided to test it by not soaking as usual the last couple of loads. It doesn't clean well if not soaked first. It leaves food and residue behind. Whatever is left behind is baked on by the heated dry cycle. I have not had any issues with the heating part like some reviewers.. I haven't even needed to try the longer dry cycle because the short one works so well. I wish it cleaned without soaking as advertised. I have tried my usual Cascade Platinum Plus and the recommended Finish Ultimate but both left it less than clean for un-soaked items. I like having the top rack but the tray for utensils on the right side doesn't let them get items cleaned as well as the side with no tray. Maybe the tray doesn't allow enough water flow. Yesterday after removing a roast from a crock pot I waited a few hours to load it in to the dishwasher. I did not rinse, soak, or scrub and it left a white residue and particles all on the interior of it. It was placed on the bottom rack to the back of the wash tub. It was on the PowerBlast cycle with short heat dry cycle. Water is plenty hot at nearly 140 degrees before it enters the dishwasher to be heated even more. There is no reason this should not be clean. It also wouldn't remove dry scrambled egg from a small skillet. Particularly where the handle attachments are on the inside of the skillet. I am a bit disappointed. Too late to return but would be too much trouble anyway. I guess I will have to go back to soaking dishes before washing, which is unfortunate. I was hoping to not have to do that any longer. I am putting "No" for "do you recommend" in this review since it is required. If pre soaking wasn't needed I would give this 4 or 5 stars and recommend. Otherwise, I would love it because it seems well made, dries well, and is very quiet, and can fit more items with 3 racks with one being adjustable. That is very handy.

Dishwasher arrived, scratched I called customer service. She told me to install it and she has ordered a new one which will arrive on August 12.

Very quiet and does an excellent job cleaning our dishes. My only complaint is the constant errors indicating a clogged filter. It seems the smallest of particles - smaller than a single pea - can produce the error and stop the washer mid cycle. As a result, every dish needs to be completely food free before being loaded in the dishwasher. Worse, when the error occurs, the alarm rings until you cancel it, so we don't run at night before bed.

I bought this to replace a 4 year old whirlpool that leaked in the door and the motor. We really liked the whirlpool because the silverware rack was in the front and it just seemed to fit all our dishes well. Plus it was super quiet. This dishwasher looked promising because the silverware basket looked larger and it had a 3rd rack, plus it had the built in disposal and dba was low too, about the same as our old one. However, we miss not having the silverware basket in the front. You have to open the door all the way and pull out the bottom rack to add a couple pieces of silverware, where with our old one you could just crack the door open and drop the silverware in. Plus having such a large silverware basket takes up a lot space for other dishes. Also the noise is noticeably louder than our old dishwasher even though it was only 1 dba louder. So much so we thought something was wrong with the dishwasher. It made this loud annoying buzzing noise during most of the cycle. We called maytag and they sent a repair man who just replaced the motor. I'm not sure it made a difference. I think it's just the type of motor they're using. Other than that, we do love the 3rd rack for the spatulas and larger utensils and it fits small glasses, bowls, and Tupperware. You can still get a lot into the dishwasher and with a family of 6 we need the space. It does a pretty good job of cleaning. Occasionally we get a utensil or bowl that doesn't have everything cleaned off, but I think it's the way we put the dishes in the rack. Overall it's a decent dishwasher.

I love my new Maytag dishwasher. However, I'm giving 3 stars only because arranging for delivery and installation was an absolute nightmare. Its clear there’s virtually no communication between the people who manage the Best Buy website, the Geek Squad, the off-shore customer service people, and the subcontractor providing the actual delivery and installation. Just look at this chronology: *The delivery and installation was scheduled for Tuesday, August 27th. The initial delivery window was given as 7am-7pm, with the promise of my getting a smaller 4-hour window the day before. I got no such update the day before. I kept checking the website delivery information up until 11pm the night before but had to go to sleep. When was my update expected to come, at 4 am?? I had no choice but to assume they’d arrive as early as 7 am, which was annoying. *On Tuesday, the expected delivery day, an update appeared on the website by mid-morning saying the delivery window was 7am-10am. By 10:15am, no delivery. I called Geek Squad customer service. A nice guy put me on hold for 10 minutes and then told me the truck was stuck in traffic but would get to me soon. *By 4:00 pm, no delivery. I called customer service again. I was put on hold for 10-15 minutes. I was then told that the truck had broken down and there would be no delivery today. When were they going to tell me?? I arranged with the representative to have the delivery and installation rescheduled for Thursday between 7am-1pm. I asked if there was anything I needed to do and was told no, that it was “taken care of”. *I checked the website on Thursday morning. To my horror, I saw that the delivery and installation had been separated into two different events. Only the “delivery” was scheduled; I needed to schedule the “installation”. This made no sense because obviously the team that delivers the appliance always installs it. The online system indicated there were no “installation” appointments available for two weeks. Again, I called customer service. They said there was nothing they could do, that I needed to schedule the installation, and that I might not even get delivery of the item today. Huh?? But here’s the punchline: the moment I ended the call the delivery team arrived. They delivered and installed the dishwasher. *I want to give a shout-out to the delivery and installation contractor, Starling Logistics. The lead technician, Frank, and his assistant were friendly, efficient, and effective. The dishwasher was installed perfectly. In sum, there was virtually no coordination between the entities responsible getting the appliance to my home and installed. I was left stuck at home, waiting endlessly with no updates until I called (and don’t think its easy to figure out what number to call.) Shame on Best Buy. Whoever’s responsible for Best Buy delivery and installation operations better get their act together. Given this experience, I will not be purchasing an appliance from Best Buy again.

This is a beautiful dishwasher. I live the 3 shelves and adjustable height. But? Well, I haven't quite figured out how to get the diahes to come out dry. Ni matter what settings I've tried, the dishes are wet when the cycles have been completed. What do I do? I'm going to call Total Tech for help. I'll update later.

Unit was installed. Pass installer verification to drain water. Installer left. I started basic program. After 20 minutes dishwasher alarm beeps and shows error code on display. Disconnected dishwasher from AC power, started a new cycles. The same error after 20 minutes. Walk next day to Best Buy store. I have protection plan. The associate told me they will replace dishwasher, but it is now backorder. The first available will be in 45 days. He gave me phone number to call Best Buy repair center. I called and got message that too many calls and expected time is 2 hours and 45 minutes. No option to leave message and schedule them to call back. I have Best Buy protection plan which allow me to return dishwasher in 15 days. I return and replace with other mother from other manufacturer. I might have a bad luck with this particular dishwasher. It is why I am giving them 3 starts.

Liked the dishwasher but it stopped working after 2 months. Luckily it was still in the return period so I bought it back

Works wonderfully! I love the third shelf, but after only 9 1/2 months, I am getting an error message and it won't drain, most likely the drain pump. Called Whirlpool since it is still under warranty and they can't get anyone out for over 3 weeks!!! It's a great dishwasher if only it were working!

Dishwasher runs fine however installation was done poorly as dishwasher was not centered in opening and bottom panel cover plate used was a cheap plastic rather than metal.

There are fragile parts on the side of the dishwasher that can break off easily when trying to fit the machine inside the opening. If they break, there will be water leakage.

The unit is not as quiet as advertised and the panel stopped working within two weeks. Trying to get it fixed now.

Purchased the dishwasher two weeks ago not installed yet due to install on September 25. Will then be able to say good or bad

Doesn’t dry very well and third rack is really useless. You can’t put things up there like the video shows there’s no room plus the items don’t get clean on that rack. I should have kept my 15 year old kitchenaide The shelves were configured better and it dried better

Can’t do quick wash with short heated dry, have to do normal wash, or dishes come out wet

Cleans very well extremely quiet but does not dry well

It never occurred to us that the dishwasher would be too tall. Make sure that YOU measure to avoid the installer coming out, only to turn around and leave (very pleasant young men from Geek Squad).

Doesn’t seem as powerful as the one we just replaced. Third rack is not helpful. Not a lot of clearance and little angle-water collects if you’re not careful.

I wish it cleaned better, was hoping we didn’t have to scrub dishes before putting them in to get “washed”.

Nice dishwasher except I get a draft from underneath it - never had this with my old washer.