Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11240 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 11,240 reviews
  • Pros mentioned:
    Customization, Paddles, Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Best Controller on the Market

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and will always stick with this brand. The customization is amazing and has top-tier performance. The weight, grips, and overall build are far superior to other brands. If you are thinking about buying it - do it! Have fun playing with the paddles and mapping them to whatever feels best for each game. It will feel weird at first but makes gaming so much more enjoyable and competitive. Highly recommend keeping all 4 paddles on for almost every game. Also, trigger locks are OP! BIG plus, I have not experienced any stick drift with any of these controllers. I have had 4 in total. Microsoft is a genius for The Xbox Accessories app, which allows you to make profiles for every game that you can easily switch to with a press of just one button. Only one con with this generation and the original Elite: The LB button and only the LB button eventually gives out. This happens usually within a year, but I also use it frequently. This seems to be common in all the forums I have read. Bring it back into Best Buy within a year and they will send it off to Microsoft to fix. Est. 2 week wait Highly recommend getting the Geek Squad Warranty if you decide to purchase for a faster turnaround.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Quality, Weight
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Only thing is paddle placement and looseness

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very decent controller for the price there’s only marginal stick drift and the build is solid. It’s a heavy controller. I like that you can customize the light of the Xbox button to any color you want nice feature, and obviously the tuning of the controller is very good in the app on the Xbox the Microsoft controller plays best with Game Pass on PC and console The only thing is the paddle placement they get loose It’s hard to slide cancel in Call of Duty for example

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great as long as you don't break it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller as long as you don't damage it and cause stick drift. I've had 3 of these in total and if one breaks I'll probably buy another. Comfortable and grippy, useful customization and charging case, long lasting rechargeable battery, multiple user profiles, and a very high quality feel. Just make sure you get a warranty or treat it very carefully

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Weight

    Rated 5 out of 5 stars

    Premium, Quality, Well Made

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Pro controller. Feels nice and well made, feels premium. Has a good weight to it and I love the swappable stick selection, and absolutely love the four back paddles that can be easily removed, and the triggers have stops to change the length of travel. The best part is the companion app where you can adjust the settings of the input curves and button mapping layout how you like for each individual game. You can save up to 250 individual controller profiles and have three ready to load at the press of the center button. Really nice with the weighted battery charger and case. Very premium and well made. Wish the next version would have Hall effect joysticks. But I have experienced zero stick drift and have used this controller for 7 months daily and heavily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Quality

    Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller sets a new standard for premium gaming peripherals. Its build quality is exceptional, featuring a robust construction that feels both durable and comfortable in hand. The customization options are unparalleled, with swappable thumbsticks, paddles, and D-pad, allowing users to tailor the controller to their unique preferences. The addition of adjustable tension thumbsticks and hair-trigger locks enhances precision and responsiveness, crucial for competitive gaming. The rechargeable battery and the included charging dock ensure you stay powered up without interruptions. The controller's Bluetooth connectivity expands its usability beyond Xbox, making it a versatile choice for PC gaming. While it comes with a higher price tag, the Elite Series 2's performance, durability, and customization options make it a worthwhile investment for serious gamers seeking the best in class. I highly recommend this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    They don't call it Elite for nothing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable customization. Amazing built-in battery life. You get several thumb sticks to choose from. You can also change out the D pad to the traditional cross style. Thumb sticks are held in with strong magnets making it easy to switch them out on the fly. You get to save an additional 3 button mappings for different games that you can change at the press of a button. There are an additional 4 buttons to use underneath the controller as well. The entire controller has a very premium feel to it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Worth it..especially at the open box price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered the best deal I could find for the Elite 2 controller. I appreciate its heavier and more durable feel compared to the regular controller. The attempt to fix the grip issue and the switch to USB-C are also positives. However, it would be even better with hall effect or a similar feature to prevent stick drift. It's worth noting that these controllers came out before hall effect joysticks became more common. Perhaps this is something they will consider for the Elite 3 design improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller EVER!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you had the series 1 elite controller, stop reading this review and buy the dang thing already... you know how much you loved the first one, right? This one is worth $30 for the built-in li battery and included charge dock alone!!! Ok. If you are still reading, let me tell you why I love mine: First, I NEVER take my thumbs off the sticks when I am playing games anymore. This controller has magnet-attached (for easy removal or re-arranging) back paddles that can be mapped to any of the other 14 gaming inputs. 2nd, Hair-lock triggers. On the fly, I can switch between 3 trigger settings. That means you can shoot faster in Gears, Halo or COD, but still feather the break/gas/clutch in Forza (remember, remapping will allow you to use the triggers for what ever action you want) 3rd, adjustable stick tension. Maybe the game has few or zero sensitivity settings? Or maybe you just want to see what really works best for you? (Imagine tightening the stick tension while increasing the look sensitivity.) Each stick has three tension options that can be changed with the included key/tool. 4th, swappable thumb sticks. If you use Kontrol Freeks you know why this is awesome. Get each thumbstick the right height, shape and texture. Held in place via magnet, you can easily change either one whenever you need to do so. 5th, rubberized grip. That should be nuff-said, but just in case: this textured grip wraps around the left and right grips of the controller. This means you easily hold the controller no matter which or how many paddles you have attached (even if your hands get sweaty while you are in a clutch gaming moment). 6th, button mapping pre-sets. This controller has on-board flash memory to hold 3 custom, full controller mapping presets, plus super-easy access to the default mapping. One button let’s you cycle between all four on the fly, while also indicating which pre-set you are using. 7th, premium travel case. This case let’s your controller fit snug while you take it on the go; holds all the included paddles, and thumb sticks that are not in use, and let’s you charge your controller while it’s in the case!!! I mean wow. That simple resealable opening allowing the usb-c cable to connect to the charge dock is super convenient! (Plus the dock is held in place in the case by a magnet, too) I know what you’re asking: will this work on PS4 or PC? It WILL work on a Windows 10 pc! It will NOT work on PS4 but check out the ASTRO c40 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good enough to be great, despite its flaws

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re reading this, you most likely need a little perspective on if this is worth buying. From my experience and comparisons to other “pro-gamer” type controllers, this is hands down the best in terms of feel and gameplay. Quality for me has been an issue with stick drift and shoulder buttons over several controllers. I hate to say it, but I love this controller so much, I have a backup waiting in a box. 2-3 hours a night of gaming for 8+ months and I usually start to see symptoms of failure. The options are to go with Geek Squad protection for which provides a same day replacement, or send it off to Microsoft for the 1 year warranty. Or both. It really is a great controller. I’d recommend protection or having a 2nd on deck in the event your primary goes down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top notch gaming controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Wireless Controller for Xbox is an exceptional piece of gaming hardware that stands out for its customizable features and superior performance. With adjustable tension thumbsticks, shorter hair trigger locks, and a wrap-around rubberized grip, this controller offers enhanced precision and control. The rechargeable battery ensures up to 40 hours of gameplay, and the swappable components allow for a personalized gaming experience tailored to your style. Bluetooth connectivity and a durable carrying case add to its versatility, making it a worthwhile investment for serious gamers seeking a competitive edge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Paddles

    Rated 5 out of 5 stars

    Worth 139.99? Yes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this controller on sale for 139.99 and I am recommending it on that price. Aesthetically, the controller is awesome. Full rubberized front and back handles, not that ‘faux” gripped like on the series X controller either. Interchangeable sticks and wheelpad( Change that thing ASAP, it sucks!). Honestly would have preferred another set of the rubberized sticks instead of the variations that come with it (I also don’t see how to purchase OEM ones separately). Controller body and trigger rumble is great, although the PS5 dual sense haptic feedback is awesome and I like it more. But, the feel of this controller is just top notch. Coming from PS5 to series X, I bought this controller and used it right away. So in comparison to the default series X controller, this one beats it no contest. The long lasting rechargeable built in battery, the premium feel, the resistance modifier for the analog sticks, and the customizable paddles change it for me. I keep trying to tap the paddles when I play PS5 to no avail. It might seem expensive to buy but after using it, it will be hard to play with the regular series X one. I haven’t had any of QC issues the original elite series had. The case it comes with is also a charging dock, so you can plug the USB C to the case and lay the controller on top after moving to the side the felt cloth layer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Paddles

    Rated 4 out of 5 stars

    Best controller but still room for improvement.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels great in the hand very dense. I love the case! Having the removable dock in the case for charging was a great idea. The customization options are seamless. You can also remap everything on the controller. With the shift option you can control any action the console supports. Overall great control. Compared to the Dual Sense for PS5, i wish that they added the adaptive triggers. I do like the locking triggers but the sensation of the resistance when you pull a trigger is just too good.

    I would recommend this to a friend
  • Pros mentioned:
    Paddles, Quality

    Rated 5 out of 5 stars

    A must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller great from the multiple thumb sticks changing to the extra paddles. This controller is perfect for playing any first person shooter. I have connected this controller to my xbox series X, laptop, Smart tv (Samsung) and my phone and it works flawless with no issues. This is my go to controller all the time with multiple profiles i can set to for my games. The bulid of materials is great fits great in my hands. Go to elite series 2 on YouTube to find out more what you can do with the controller. That is what i did

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Quality

    Rated 5 out of 5 stars

    Best Xbox Controller hands down!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip of the controller. Feels great in the hands, even after hours of gaming. You can tell it’s a little durable by the weight and feel. Customizing the analog sticks and back pedals to your liking is really nice to have and can do it on the fly. Really had to go through 3 controls before I actually got a good control that worked properly without any issues with the buttons. Once I actually got a good one it’s the best.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Weight

    Rated 5 out of 5 stars

    The top of the mountain.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre accustomed to the xbox controller, you'll feel right at home here. It includes all the ergonomics youve come to enjoy over the years, but includes all the bells and whistles. Controller is sturdy, weighty, and feels premium in thr metal and matte materials. The hair triggers are an especially useful tool for serious FPS players. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 4 out of 5 stars

    Good quality, great features, not fully satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable peripheral. Comfortable to hold, and the placement of the paddles feels natural to my grip. The connectivity options, settings app and battery are amongst my favourite features. It feels durable. My criticisms would be #1 price. In my opinion Microsoft aren’t the only guilty ones but the whole Controller market is quite messed up with their prices. A regular controller $60-70? So you buy 4 of them and you are essentially almost buying another console… No controller should cost +$150, it doesn’t matter how many features they have. Personally, 100-120 is a more proper price for a controller of this caliber, though. #2 Why aren’t you giving me the wireless USB receiver included? Add $10 to the total value if you want, but you are already giving me almost the whole set, just add the receiver to the bundle for the next gen. #3 $25 for a USB wireless receiver is stupid… there is just no way that little piece of plastic costs that much. #4 In my case, off the box, I was getting way too much input delay. I managed to lower it through the Xbox app settings to the point where it feels as instant as my old DS4 controller. It is annoying though. After doing a lot of research, apparently it turns out that Xbox controllers in average have higher input delay than PlayStation controllers on PC off the box. This shouldn’t be a thing, especially with a +$150 “pro elite” controller. Because of this last issue, for the whole first week of use I was thinking about returning it. I was close to returning it but the other features were so good they made me want to find a workaround or something that it would help me lower the input delay. In the end I kind of found my answer through the accessories app. Currently I’m happy with the controller. Not sure if I would recommend though. If you can afford it, just because of all the cool features give it a shot and if you don’t like how it feels in game then return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, efficient, and fragile

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Wireless Controller for Xbox is widely regarded as one of the best gaming controllers on the market, offering a premium experience for dedicated gamers. Here’s a detailed review: Pros: 1. Exceptional Customization: The Elite Series 2 allows deep customization with adjustable-tension thumbsticks, interchangeable components, and mappable buttons. Players can save up to three profiles and switch between them effortlessly, making it ideal for different game genres. 2. Premium Build Quality: The controller features a durable design with rubberized grips and a solid weight that feels premium in hand. The swappable components and shorter hair-trigger locks enhance precision and control. 3. Outstanding Battery Life: With up to 40 hours of gameplay on a single charge, the internal rechargeable battery is a significant upgrade from standard controllers. 4. Versatility: The controller is compatible with Xbox consoles, PCs, and even mobile devices via Bluetooth or USB-C connection, making it a versatile option for gamers across platforms. 5. Enhanced Comfort: The ergonomic design and wrap-around grips ensure comfort during extended gaming sessions. Cons: 1. High Price Point: At $179.99, the Elite Series 2 is significantly more expensive than standard controllers, which may deter some buyers. 2. Durability Concerns: Some users report issues like stick drift or button malfunctions after extended use, raising questions about long-term reliability. 3. Limited Bluetooth Performance: While connectivity options are robust, some users experience inconsistent Bluetooth performance on PCs without purchasing an additional USB dongle. 4. No Screenshot Button: Unlike newer controllers, it lacks a dedicated button for capturing screenshots or recording gameplay, which may disappoint some players. Final Verdict: The Microsoft Elite Series 2 Wireless Controller delivers an unparalleled gaming experience with its extensive customization options, premium materials, and excellent performance. However, its steep price and occasional durability concerns may not justify the cost for casual gamers. For those willing to invest in a high-end controller and take advantage of its advanced features, it remains one of the best options available today. Rating: ⭐⭐⭐⭐☆ (4/5) While nearly perfect in design and functionality, minor durability issues and the high price prevent it from being flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Quality

    Rated 4 out of 5 stars

    Get a USB dongle for wireless PC gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 is one of the best feeling controllers I have ever used. The build quality overall is great, and modularity is a bonus. The options to wirelessly charge or using the USB-C cable is also great. Battery life has been awesome for how often I use the controller for PC gaming. This controller connects to your PC by either pairing via Bluetooth, direct connection using the included USB-C cable, or by purchasing a separate Microsoft USB dongle. I have not had any stick drift issues thus far, but I did purchase the extended warranty from Microsoft for $20. I bought this controller on sale which in my opinion is still expensive for what this is. If this was a controller at the $120 price, it would definitely be worth it. Likes: Build quality, modularity, battery life; hard shell case, all the cables included Dislikes: Poor Bluetooth connectivity Oh, by the way: After connecting this controller to my newly built PC, it struggled to keep a wireless connection. This controller worked perfectly fine when directly connected. I downloaded all the drivers necessary and tried some other trouble shooting recommendations, but in the end, the Bluetooth on this controller just plain sucks. I went and purchased the Microsoft controller USB dongle and all my wireless connection issues were resolved with this controller. If you want wireless play via PC, the USB dongle is a much buy unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I highly recommend this controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works great for every game I want to play it feels great in my hands I don't have to stress out I can just not have to deal with what you normally have to deal with with a regular controller this control is unique it has its own personal customization feature to it so I would definitely get this and I know it's 180 bucks but it's worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Awesome Buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this controller again and again, And will buy again if need. It lasts long and work extremely excellent. Then from customization to the mechanics work amazing. It also comes with a carry case along with interchangeable pieces. The best part is it’s also rechargeable. Not to also mention the adjustable triggers

    I would recommend this to a friend