Customer Ratings & Reviews
- Model:
- DAJ-00041
- |
- SKU:
- 5855916
Customer reviews
Rating 4.5 out of 5 stars with 67 reviews
(67 customer reviews)to a friend
Customers are saying
Customers often highlight the Surface 13.5" laptop's light weight and portability, making it easy to carry and ideal for travel or school. Its performance and battery life also receive positive feedback, with users praising its speed and long-lasting power. The sleek design is another frequently mentioned plus. No significant negative aspects were reported in the available customer feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed, Weight
Rated 4 out of 5 stars
Good Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a new laptop and after hearing a lot of positive things about this laptop I decided to give it a try. Im no computer or technology expert and mainly use my computer for school, videos, and sometimes to play Sims. I’m not gonna do an extremely detailed review but I would like to share some thoughts. 1. The laptop is beautiful. A lot of people compliment the way it looks or ask me what kind of laptop it is when I use it. The Gold color is more of a champagne or titanium but still very nice. I’ve seen the other colors in store and think they are all great. Much nicer in person than online. 2. Only one USB port, and it charges my phone VERY slowly compared to the multipurpose port on my last laptop. However I did notice there was a USB port on the charger which was a nice surprise. That port charges my phone much faster. However I do wish there was another USB port on the laptop, I tend to keep one occupied with my Bluetooth mouse USB adapter and would like to be able to connect other USB devices without having to remove it each time. 3. Do people not use HDMI anymore??? Not having an HDMI port sucks. 4. This laptop was able to handle me running my Sims game. No complaints there. 5. Bottom of the laptop often gets very hot, even with light use. 6. Screen is beautiful! 7. Doesn’t come with pen. I know it’s not supposed to convert to a tablet but I wish it bent back further, at least to 180 degrees. I ended up buying the pen for writing notes but it’s difficult to do so with the laptop angle. 8. Very lightweight. I don’t mind carrying this in my backpack because I barely notice it’s there. Overall, this laptop isn’t perfect, but the pros definitely outweigh the cons for me. Ive now had it about 2 months and I find it definitely serves its purpose. Many will compare it to Apple notebooks but I’ve never been an Apple laptop user so I didn’t have much interest in getting a MacBook nor can I speak on how it compares.
This review is from Microsoft - Surface 13.5" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive (First Generation) - Graphite Gold
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your incredibly detailed experience with the community! We're so delighted that you're loving your Surface Laptop so far. We love hearing about what our customers think, and your feedback is truly appreciated. We'd like to take a moment to reach out and offer some specialized care for your difficulty with your device getting warmer than usual. We highly urge you to reach out and accept this care by filing a ticket here: aka.ms/SurfaceCare-us. Please be sure to use the reference number we have created on your behalf: 1812067650172.
We are eager to hear from you soon.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Better than any Mac Air anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so impressed with my sons surface for the last year and easy it was for him to complete his college work that I wanted one for myself. Problem was that I "had" a Mac Air Notebook. Recently had to work on a software problem for my work and was told that it couldn't be done on any Mac. Enough siad, bought the new Surface and haven't looked back since. Love this computer - fast smart and easier to use than that Mac..
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friend - Pros mentioned:Performance, Speed, Weight
Rated 5 out of 5 stars
Best Laptop I Had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functional and cut above the rest of other brands. Product is a little expensive but it’s totally worth every penny. The computer is light with a great processor.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friend - Pros mentioned:Speed, Weight
Rated 5 out of 5 stars
Awesome and super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Light, super fast, (8gb ram) but faster than the surface pro 4. This is the fastest and lightest laptop I ever owned!! (I've had many hp's)! So, consumer reports says it may break! How do they know? It just came out! I had my surface pro 4 for 2 years and it was fine ne, but this is amazing!! I recommend to all! Buy a cover to give it protection since it is yhin. Common sense guys!
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friend - Pros mentioned:Performance, Speed, Weight
Rated 5 out of 5 stars
Best Laptop in a Long Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its lightweight, super fast & powerful and overall fun to work with. I highly recommend.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friend - Pros mentioned:Battery life, Speed, Weight
Rated 5 out of 5 stars
Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. It's a SURFACE!! BOOM, super fast, super fast start up, super high resolution. Easy to carry, easy to put anywhere to work or socialize! I cannot say enough of how much I like this computer. Oh did I say battery life? Just like the bunny, it just keeps going and going and going!!
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Fred,
Wow! Thanks for the review. We're glad to hear that you've had a super time with your Surface Laptop so far, and really appreciate the kind words. We've made sure to pass your review along to our team and thank you for taking the time to provide some feedback.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself looks amazing. I bought the laptop so I would have a faster laptop and be more organized while going into my first semester of college. The screen sketch makes it easy to write notes on PowerPoints from professors and helps me not waste paper with a notebook. Amazing laptop!
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kassy,
Thanks for taking the time to review your Surface Laptop! It sounds like it's been a great device for you, coming into college, and we're happy to hear that the touch screen has made your note-taking easier!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Portability, Speed
Rated 4 out of 5 stars
Easy to use and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop after owning the surface pro. I had a few issues downloading apps outside of the Microsoft store but I was able to fix this issue on my own. Very light and easy to bring to school. Very fast and many features that allow for great organziation.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very good for my work is very fast
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen- Intel Core i7 – 8GB Memory – 256GB Solid State Drive (First Generation) - Platinum
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Extremely fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is very fast and a joy to use,I appreciate that
I would recommend this to a friend