Customer Ratings & Reviews
- Model:
- VGS-00022
- SKU:
- 6374344
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Laptop 3's lightweight and high-quality design, praising its portability and responsive touchscreen. Many appreciate the excellent battery life and the aesthetically pleasing color options. The compact size is also frequently highlighted as a positive attribute.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It's sturdy and just what we needed
I would recommend this to a friendPerfect laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our surface and no complaints so far. super fast and i love this cobalt color
I would recommend this to a friendGood product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, compact laptop. Second one i have owned.
I would recommend this to a friendExcellent laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptops, I have bought a few of these for work and they are great
I would recommend this to a friendSo good, I bought a second one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this computer so much, that after 3 years I bought a second one.
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised with no issues. Would definitely purchase again.
I would recommend this to a friendSpeed and clean edges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a number of surface computers. This is my favorite by far.
I would recommend this to a friendsolid pc laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this -replaced an iMac desktop -love the surface!
I would recommend this to a friendLove this computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very stylish computer that I love! I highly reccomend it.
I would recommend this to a friendGreat laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, but I think it is overpriced compared to XPS 13.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy workhorse of a computer with a great display screen
I would recommend this to a friendVery good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very satisfied with the performance of this product
I would recommend this to a friendGreat recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase ! I've recommended this laptop to a friend.
I would recommend this to a friendGreat looks, poor design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely excited to have this be my new work machine until my fingers began typing. Ended up knowing this was a return before I got halfway through the Windows 10 setup. This has the Alcantara which I’ve used on the Surface Laptop 1 and 2 but oh boy is it a disaster on the 3 the entire keyboard doesn’t just flex towards the center, it pretty much caves in. Immediately made a gorgeous laptop feel like a knock off.
No, I would not recommend this to a friendHas broken down twice in 6 months....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to get the extended warranty! You'll need it! I bought this on March 25, 2020. Just 3 months later, the backlight went out. Best Buy was great and sent it out for repair at no cost to me. October rolled around and it started overheating and shutting off, Best Buy sent it off again, but this time it came back unrepaired and I was advised to send it to Microsoft. Really? I expected more from a $2,000 laptop. Buyer beware.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Michele,
We're sorry that there have been issues with your Surface Laptop 3. If you haven't done so already, we recommend contacting our team at Microsoft Support so that we can assist as soon as possible. Please contact them here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface
Hope that helps,
Chuck
Surface Customer Care
broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will need to bring back or replace. 2 buttons click as if they are going to break one day. clip off. Octavio
No, I would not recommend this to a friendDisplay went bad after 2 months, ghosting, unusabl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would avoid this laptop. Purchased this for business and less then 2 months into using it started to get the infamous image ghosting on the screen. Never heard about this issue until I Google'd it and found out tons of other users have the same issue on their Surface laptops. Serious hardware flaw in the screen.
No, I would not recommend this to a friendNot a good option for school work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this product. Coming from a mac where it is easy to take screenshots, create PDFS, and easily access and manage my files - the Surface Laptop 3 is hell for me to use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your experience with Surface Laptop 3 hasn't met expectations. Our team at Microsoft Support may be able to help. First, we recommend checking out the Surface Beginner's Guide for tips here: https://www.microsoft.com/en-us/surface/welcome-to-surface
If that doesn't help, please contact Microsoft Support directly with any questions: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
Best laptop I’ve purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Surface Laptop daily for work and school both independently and connected to a docking station. The computer still runs well 2 years later, battery doesn't die quickly, and runs all programs successfully.
I would recommend this to a friend- Pros mentioned:Portability, Speed, Weight
Lightning Fast, Chic Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally use a mac computer (laptop and desktop), but I had to have a PC for a specific software I use for work. THIS COMPUTER IS EXCELLENT! It is lightning fast, lightweight, extremely portable and chic. Furthermore, the resolution is excellent. I actually prefer using this laptop over my mac! Highly recommend!
I would recommend this to a friend