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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 35 reviews

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Rating by feature

  • Battery Life

    Rating 5.0 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Laptop's exceptional battery life, with many users reporting over 15 hours of usage on a single charge. The touchscreen is also well-received, although some users find they don't use it often.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    girl its good I think.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Laptop 2024 is sleek, fast, and offers an exceptional display. Its performance is solid if all you really do is use the web store stuff, business. idk about anthing els. if it wasn't this ugly black color it would be perfect for me but this one was on sale. I've had it off charger for like 2 days and it didn't use it all up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Laptop use and review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did an amazing job revamping the Surface laptop, the new sleek design and fast processor makes this the perfect laptop for your business needs, day to day use, and most importantly the battery life on this laptop is amazing over 15 hours on one charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, much needed upgrade from the original surface laptop

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd, Touchscreen

    Rated 5 out of 5 stars

    First laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very student friendly and works efficiently. The battery life is great and I’ve had many friends switch to the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability, Touchscreen

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs engineering software well, fast and battery life lasts long. Very good purchase especially for the price. Touchscreen is nice to have also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade for me. I had a surface laptop 5 which was so frustrating to use I had to find a replacement. I used a friend's MacBook for a test drive too. This laptop has better battery life, better screen brightness, and is overall faster. Absolutely the best laptop I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for a month now. Very fast even with low internet. Works great for home, work, school, and entertainment. Very fast and clear screen. Great touchscreen even though I don't use it very often. Would definitely recommended getting Geek Squad Protection just in case something stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our son to use at college. The battery lasts a long time, and it works very fast. The copilot system is excellent, especially when he has to summarize his writing.

    I would recommend this to a friend
  • Cons mentioned:
    Frustrating reset

    Rated 4 out of 5 stars

    Received an Error Blue Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer overall. I am a bit disappointed that i started getting an error blue screen and had to completely reset my computer and i have not had the computer very long. This is pretty frustrating since I needed to get stuff done and it took quite a while for a complete reset. Thankfully it let me keep my files but all the apps I had downloaded have to be redone. I will continue to give the computer a chance as I do like everything else about it so far! As of right now for recommending this computer to others I put a no because of the above issue. I might change my mind later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability, Speed

    Rated 5 out of 5 stars

    Excelllent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a beast. The processing speed is fantastic. It wasn't cheap, but I expect it to last every bit as long as the SurfaceBook that I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    surfacepro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's Surface Laptop (7th Gen) impresses with its powerful Snapdragon X Elite processor and stunning 13.8" touchscreen. The sleek black design houses 16GB RAM and 1TB SSD, while Copilot+ enhances productivity. Exceptional battery life and premium build quality make this 5-star laptop perfect for professionals and students alike.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best Windows Laptop, Period!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, fast, compatible, stylist and long battery life, what else can you ask for? I wish Microsoft made the colored version of the laptops with 32GB ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Windows Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I’ve purchased in years - especially among Windows-based laptops. The ARM app support was better than expected, and the list of compatable apps keeps growing. The computer itself runs impressively well. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my Prosoft surface laptop, especially since I decided to go with the one terabyte storage. The best part about purchasing with Best Buy is I was able to trade in two older laptops that I had. And the best money I’ve ever spent was with the total tech department of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a windows user and this new surface laptop with copilot is the best very fast works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light enough to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using when I do rounds in a hospital and it's light enough to carry one handed and type with the other. It's very fast on all the wifi I've tried it on. Very good system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for windows users and apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for windows users and app. I'm an avid Mac user but will use windows laptop for work and office suites. This laptop does everything I need it too. It's fast, responsive and love the touch screen (something I wish Macbooks can do). The new Snapdragon chip is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this order great experience and bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop very very fast great for school or business I would recommend it but if you use a Apple computer you would have to get use to it.

    I would recommend this to a friend
  • Cons mentioned:
    Easy to scratch

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like. It's pretty. Works good. Fan not doin the most. Good stuff. But it scratches easy :/

    I would recommend this to a friend