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Customer Ratings & Reviews

Your price for this item is $549.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 775 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go 2's ease of use, light weight, and compact size, finding it ideal for portability. Positive feedback also highlights the responsive touchscreen, good battery life, and solid performance for everyday tasks. While some users experienced occasional overheating, most were satisfied with the laptop's design and value for the price. Concerns were raised regarding limited storage and RAM in some configurations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 775 reviews
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Spiritual successor to the 12” macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sanstone color and the small size. I have multiple 15-17” windows and mac laptops and they are nice, but sometimes I just need to have a powerpoint open to quickly refernce and dont want to cover my entire desk. This thing is so light and I can charge it with my USB-C macbook charger so its easy to throw into the same bag. I wish I could get a mac like this but the i5 in this computer can run circles around the old 12” macbook and it is nice to have a premium windows computer for when I need to do something that I cant on my mac.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen, Weight

    Rated 5 out of 5 stars

    Love this computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first windows computer I’ve owned.. I’m an Apple user. I am shocked how much I love this computer. The size is perfect and it’s very lightweight for carrying around. The touch screen is awesome also. I would recommend this laptop over one of the surface tablets. This is very affordable for a great computer, especially for a college student. Also obsessed with the finger print access!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Workstation in the Office or on the Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, fast, and my girlfriend loves the color. Easy to hook up with a small docking dongle and use a keyboard, mouse, headset, web cam, and large monitor. Unplug from the USB-C dongle and take it on the go. It has been around the world (literally) and the portability is key.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and so far it's been great. It is fast and compact enough to carry around. I like the touch screen aspect very much. I got the sandstone color and it is beautiful and sleek. I also hope to use this with my sihloutte cameo for other little projects. Though i have not yet, the program was very easy to add on. It does have unique charger and i may need to purchase a spare just in case. All in all, it has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Elegant and Aesthetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lop top for my daughter in 8th grade one of the best investments we made lately. The fact that it’s so light, easy to cary around, and the touch screen gives an extra plus 10/10. She does everything from homework, to watching Netflix, and taking her online anime drawing clases. She absolutely loves it… My other son that’s a junior in high school has they exact same one, and works just perfect for him. Run’s fast great capacity. Fills my kids expectations 100%. Has everything and student in Junior High or High School could need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    "Microsoft Laptop: A Premium Performer with Style"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft laptop impresses with its sleek design and high-performance features. Its vivid display and fast processing speed make multitasking a breeze. The comfortable keyboard and long-lasting battery further enhance the user experience. However, its premium price may deter budget-conscious shoppers. Overall, a reliable choice for productivity and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    The best laptop for college students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was my baby i literally loved it so much its super fast it had a lot of files i am a college student ive never lost a file or iy doesn’t overheat even if i was using for 4+ hr straight and on appearance she is fancy I had the green one the it was pretty unfortunately my car was stolen 2 days ago with my laptop and a lot of my belongings in it but i am planning to buy the same laptop in the future:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Microsoft Surface Laptop Go 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop for College and I ABSOLUTELY love it so much. It’s cute, portable and I basically do all my work on it plus some personal extras like shopping, Spotify, Pinterest etc. I enjoy that this laptop has cool features like it’s touch screen and it has a fingerprint sensor. I would say that as a college student, this laptop is incredibly reliable and it’s just a perfect match for me and to any student out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best purchase ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Laptop Go 2 in Sage is a fantastic choice for those who want a sleek, lightweight laptop with solid performance. The 12.4” touchscreen is vibrant and responsive, making it great for productivity and casual browsing. Powered by an Intel Core i5 processor with 8GB of RAM, it handles everyday tasks smoothly, whether you’re working, streaming, or multitasking. The 128GB SSD ensures quick boot times and snappy performance. Plus, the Sage color adds a stylish, modern touch. While it’s not a powerhouse for heavy workloads, it’s an excellent, portable laptop for students and professionals on the go! I’ve had this laptop for three years now and it works jsut as amazing as i first got it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Microsoft surface go 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is a pretty cool but had to exchange it 3 times for a different one because the first one wouldn’t turn on even when charged and the second one had green pixels showing on the screen and the third one was perfect no problems perfect size and graphics but sometimes over heats and freezes but it’s whatever cause i use it for college and comes in different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good quality & very useful for college. It’s light to carry around so I’m very satisfied with my purchase. In my opinion it is better than Apple. The only thing is the battery

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing! Vivid and clear screen. You can see it in the dark very well! The sound gets loud but could be just a bit louder. It's absolutely BEAUTIFUL. Tiny. Sleek. Lightweight. This honestly is indeed the best laptop l've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Hp intel lap top

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use,keyboard is very gentle gentle to touch. I love that it can be transformed into a tablet and that it’s touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh, it's one of the best laptops I've had in a minute. Light, fast, and does the job. I use it for school mainly so i use it a lot. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I got it for my first year starting college it works great and is touch screen and it is easy to complete all my assignments because the computer works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Packs a punch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: compact, easy to use, lightweight Cons: keys are small, shallow and close together so it really needs a separate keyboard if you plan to use it much Con: there are only two ports so you pretty much need to aim for mostly wireless or bluetooth compatible monitors, keyboards, printers, etc. Con: battery dies in less than a day

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Surface Go 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works fast, light weight, stylish, and is a great laptop for a college student. Works well with Auto CAD, Adobe, Google, and Microsoft apps

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop after a company lay-off. I was not sure what to buy with so many choices. I didn't need a laptop for anything heavy duty. I need to write a letter on occasion, gather information in Google, and mess around with excel. This Microsoft -Surface Go 2 is perfectly compact, The sound is nice, and the display is more the adequate. I recommend this PC to anyone who desires a PC without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Review Microsoft surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and reliable! I use it everyday for my college work and it never fails to impress me. Very portable and high speed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review On Microsoft Surface Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. I definitely recommend. The size is perfect for college. And it works great.

    I would recommend this to a friend