Customer Ratings & Reviews

The Microsoft Surface Pro 11th Edition, equipped with a 13-inch OLED display, Snapdragon X Elite processor, 16GB of memory, and a 512GB SSD, represents a significant advancement in Microsoft’s 2-in-1 lineup. Design and Display The device maintains the sleek and versatile design characteristic of the Surface Pro series, featuring a robust build and the signature kickstand that facilitates seamless transitions between tablet and laptop modes. The 13-inch OLED touchscreen offers vibrant colors and deep blacks, enhancing visual experiences for both productivity and media consumption.  Performance Powered by the Snapdragon X Elite processor, the Surface Pro delivers impressive performance for everyday tasks, including web browsing, document editing, and multimedia playback. The integration of AI-accelerated Copilot+ features further enhances productivity by providing intelligent assistance across various applications.  Battery Life One of the standout features is its exceptional battery life. Users have reported extended usage times, making it a reliable companion for on-the-go professionals and students.  Software Compatibility While the device excels in many areas, it’s important to note that some users have encountered software compatibility issues, particularly with applications not optimized for the ARM architecture. This may affect the performance of certain legacy programs.  Accessories and Pricing The Surface Pro 11th Edition is sold as a standalone device, with accessories like the Flex Keyboard and Surface Pen available separately. Some users have expressed concerns regarding the additional cost of these essential peripherals, which can significantly increase the overall investment.  Conclusion In summary, the Microsoft Surface Pro 11th Edition offers a compelling blend of performance, portability, and premium display quality. However, potential buyers should consider software compatibility needs and the additional cost of accessories when making a purchasing decision.

This is my first windows on arm device with copilot+. You have your limitations with X86 apps running on emulation but native arm apps work perfectly. With it's outstanding oled display and long last battery life, this device can get you thru the day with ease. I've had a surface pro before but Snapdragon X Elite is the processor that was needed to make this an amazing purchase.

I had some (a lot) of problems with defective units. I purchased the first unit from Microsoft and it ran very hot with about 5 hour battery life, so I returned it. Since all the reviews were so good, I decided that it was a one time thing and purchased my second from Best Buy. Unfortunately, this one failed too. One of the USB Ports failed. Best Buy exchanged it with another without any problem. The Flex Keyboard also failed and I was ready to give up, but Best Buy exchanged it for a new one also without any hassles. --Except for the travel time :( This time though, I got what I expected and it was worth it. I get 10-11 hours battery time, which is twice what my Surface Pro 8 got, and it's about 3 times faster. It runs everything I throw at it with a few minor problems. The screen gorgeous. I purchased this with a 512GB drive and upgraded it to 2TB. In short, I love the machine, I love the Flex keyboard, especially the haptic touch pad. I can't think of anything I don't like about the Surface Pro 11. O yeah, I also upgraded Windows 11 home to pro, -- another good investment.

I’ve been using this laptop for over a month now, and I’m beyond impressed by its performance, sleek design, and functionality. The display is crystal clear, with vibrant colors that make every image pop—perfect for both professional design work and casual streaming. The battery life is outstanding; I can easily go a full day without needing to recharge, even with intensive multitasking. The build quality feels premium and durable, making it worth the investment. One of the standout features for me is its speed and efficiency. Whether I’m running multiple software applications simultaneously or editing large files, it handles everything seamlessly without lag. The lightweight design also makes it super convenient to carry around. Overall, this laptop is a powerhouse that delivers everything you could ask for—power, portability, and style. I would highly recommend it to anyone looking for a top-tier device for both work and entertainment.

I recently purchased the Microsoft Surface Pro, and I’m genuinely thrilled with it. The first thing that stands out is the gorgeous 13 inches OLED screen, the colors are so vivid, and everything just looks amazing. Watching videos and even just browsing the web feels like a treat. The design is super sleek, and the Sapphire color gives it a really premium look. I always wanted a slim and sexy laptop and this one checked all the boxes Performance-wise, it’s been a breeze to use. I can jump between apps without any hiccups, and it’s handled everything I throw at it, from work tasks to streaming movies. Plus, it’s lightweight, so I can take it anywhere without feeling weighed down. The battery life has also been pretty solid. I can get through most of the day without needing to charge, which is perfect for when I’m out and about. Overall, I couldn’t be happier with this purchase – it feels like a perfect blend of style and performance. Highly recommended!

Okay — so this is an overall great laptop but it could be better in my opinion. I bought it because it was the perfect mix of an iPad & MacBook — PC version of course. Even though that’s somewhat true, multi-tasking isn’t the best thing in the world. On my MacBook, I could easily have 4 tabs open & it would look smooth & manageable. On this, it just looks awkward if I have more than two different screens together (two explorer or chrome pages side to side). I also didn’t enjoy the one note writing experience. As someone that came from an iPad, and a visual learner, it’s not as easy to copy & paste images into your notes. However, I do love typing on this thing it’s so smooth and quick & I get a rush from the keys. The touchpad however I’m not the biggest fan. I’m developing carpal tunnel it feels like because it’s just not sustainable (never had this issue with Mac). I also wish this surface pro wasn’t so flimsy with the cover. If you aren’t connecting it to a projector or screen, you will shorten your chest muscles while you’re hunching over all the time. (Happened to me, needed intense stretching as a full time student to relieve the stiffness and pain). Overall, I think it’s a very good idea. I always brag about this laptop to my friends, but behind closed doors I wish I just stayed with my Mac and iPad. Bestbuy if you’re reading this — please consider me for the $400 gift card. I’d easily trade this in or buy a MacBook in place. Just saying, I’d be beyond thankful. Last note, if you aren’t going to use this laptop all the time, then I’d say it’s a good purchase. It’s just something is missing for me. Maybe because I’ve always used Mac throughout college? Or because I’m an indecisive Gemini that likes a variety of technology? Who knows. Hope this helps haha.

So far, so good. If you are not on a budget then it’s a nice 2-in-1 to have. You can code, watch, take notes, and draw on it. I don’t think you can really play games on it since it doesn’t have a powerful GPU. The battery life is good, the performance seems average. The display is beautiful but it’s a bit too reflective like a mirror. I’m not sure about durability since I’ve only had it for nearly 2 months. I do think it’s a bit expensive especially if you want to have a keyboard and pen (I mean who wouldn’t want a keyboard for their laptop). That being said, I love the wireless pro keyboard even though it’s expensive. I can have my laptop off to the side or in front of me and type… and vice versa with the laptop and keyboard. Sometimes I use OneNote for note taking with the pen. The stand is good for landscape mode but not portrait (I wish it was somehow for when I want to lay the laptop on its side when I lay in bed haha).

- good performance - good battery life (~10 hours normal usage for me) - great screen quality - surprisingly good speakers - comparability with the apps I need has been excellent, and the emulation for non-arm native apps has been mostly reliable with some niche exceptions (like proprietary printer software for university printers doesn’t work). Overall I wouldn’t worry about compatibility that much

Great build quality. Beautiful screen. Weird form factor. If you don't need a tablet (I sure don't), don't get this. A traditional laptop would be much better. Cool? yes!

Great Laptop! Exactly what I needed for studying and relaxing. Its very reliable and easy to use and the battery life is better than most laptops out there.

excellent equipment very good price. excellent customer service. very happy and according to making this purchase 100% good experience. They helped me choose the best product that fit my expectations .

Very good product. Very speed and convenient. Handy

I love my Microsoft surface pro so much so easy to use with keyboard with or without it, there is nothing negative to say about this color and everything is so perfect. It's so worth it for any age.

Over the years, Microsoft has shown innovation with its Surface line. At one point, the Surface was the best all-around Two-In-One available for users who wanted to experience a device that offered the benefits of a tablet and a mobile laptop. The Surface Pro was first introduced in 2013, and even though it's been a solid choice, it has yet to evolve exactly how Microsoft wanted it to. Enter Surface Pro 11, equipped with the latest computer world's latest buzzword: A.I. Or, more specifically, Microsoft's Co-Pilot. A.I. has pushed harder than anything I can remember. It's everywhere. No matter what company you're loyal to, Apple, Google, or Microsoft, you'll be constantly reminded that A.I. is the future and the future is now. It's been talked about so much that you'd think this new Surface Pro will be a personal assistant you can converse with and ask to do projects on your behalf. But sadly, it is not. The A.I. aspect, as of right now, is underwhelming. There's just not much here yet, however. I'm sure a lot is around the corner. The most unique aspect of it is a dedicated "Co-Pilot" button. It does open up the co-pilot program, but not much else yet. On the other hand, when you get past the A.I. hype, you get an excellent machine that will impress with its quality hardware. This thing is beautiful. The OLED screen pops with contrast and solid blacks. I'm a sucker for OLED and find it difficult to use any other screen with anything bigger than a phone, and Microsoft did not disappoint in the screen. The built-in kickstand is as solid as ever with the Surface, and the new Dune color separates itself from the pack of devices out there. The entire package is very stunning. I received the Snapdragon X Elite version, and the speed and power of the machine can be seen immediately. Everything is snappy and quick, with no hiccups or delays. Power consumption is well managed, as the battery life is better than most 2-In-Ones I've used in the past. I wish Microsoft would market the build quality of these machines more than the A.I., because working on this has made me forget it even has A.I. features. I don't use them yet, but I am a freelance writer and do a lot of photography editing. I haven't delved too much into the editing capabilities yet, but writing on this with the Pro keyboard has been comfortable. If you haven't had a Surface Pro and have always thought about it, then I'd say it's the perfect time to get one with the 11. PROS: • OLED screen is beautiful • build quality is excellent • battery life is impressive • speedy and powerful CONS: • A.I. is underwhelming • Pen can be a bit more hefty

I bought surface 11 pro from vest buy with blackfriday deals with 300$ discount, and i really enjoyed it

Very good nice service nice laptop quick service great deal 5 stars

The best surface that I could get, slim and lightweight

Out of the box, the unit doesn’t break any new designs looking pretty like all surface tablets, which isn’t necessarily a bad thing. Case is anodized aluminum. My unit came with; Qualcomm Snapdragon X Elite CPU’ NPU (Neural Processing Unit – can you say Terminator) Copilot+PC 512GB Samsung MZ9L4512HBLU-00BMV 2230 NVMe Gen4 SSD. This can be upgraded through a nifty magnetic “door” you just flip open. 16GB LPDDR5X ram – not upgradable OLED 2880x1920 3:2 13-inch 120 Hz touchscreen. Gorillas Glass 5 and unit still has the 165-degree kick-stand, which I really like. 2 USB-C (4.0 ports). Supports charging, data transfer, DisplayPort 1.4 as well as Thunderbolt 4.0 dock User facing 1440p ultrawide camera with studio affects and facial recognition (windows hello) Rear facing 10-MP UHD camera. Built-in microphone Built-in 2 W Dolby Atmos Qualcomm Aqstic adapter speakers. They sound nice for their size and somewhat immersive. Wifi 7 Bluetooth 5.4 Surface Pro keyboard port Surface Connect 39-watt AC adapter. About 7 ft long with inline brick. Lithium-ion battery Windows 11 home I also received the Surface Pro keyboard and Pen. Very light at just under 2 lbs. (before adding keyboard/pen). 1-year warranty Use This is my 1st machine using ARM architecture and I was pleasantly surprised by the performance. It tested very well using Cinebench. I did, however, run into an unexpected issue trying to install some of my “go-to” security, testing and taskbar software. It appears not all x86 based software will install/work with ARM. I had not considered this, and it is certainly disappointing – but I am not sure where the fault lies exactly? So just be aware. OLED screen is very impressive and supports HDR (my info shows 900 nits) but is very reflective. The 4:3 aspect ratio seems a tad odd, nice for docs, scrolling, etc. but lacks a little when viewing a movie. But movies look almost 3-D they have so much color/resolution. Very responsive touch as well. Easily connected to my wifi 7 mesh network. Battery life is very impressive. In recommended mode I looped a movie (stored on SSD – not streaming) with Wifi and Bluetooth both on and at 13-hour mark there was still 6% battery left. Best-performance mode ran about 75% of that. Super quiet while running and size/weight makes it very portable. AI experience. Co-pilot key was easy enough to use. It opened a search engine type window. Co-creator in Paint is easy to access. You draw in a box on the left side, giving a description of what you would like to create while also selecting a style, on the right. I described Godzilla (grandsons) and drew a very rudimentary figure but what it generated certainly wasn’t what I was looking for. Photos AI inspired Restyle tool accessed by selecting edit then AI colored button. Has options such as Fantasy, Anime, Watercolor, etc. Fun to play with but needs better rendering. Photos also has Image Creator where you can give description and it will generate photos/pic. I tried dinosaurs (again grandsons) and it provided several nice options. This was my favorite out of the 3. As with any new software/process there are going to be issues. Mine are not really with the software per se but with the fact you must sign into your MS account and have an internet connection to use them. You cannot use these features off-line. With that being the case there are any number of online editing tools you could also use. Negatives. Not great for gaming Touch-screen is reflective. No keyboard included (additional cost). This is kind of a must have for me to give it some semblance to a true laptop. No pen included (additional cost). Using finger to paint, etc. is nice but you really need a pen. No headphone jack – easily “fixed” with USB-C to mini connector. No Micro SD to easily add storage. No HDMI connector. Given tablets sleek design is not surprising. Easily “fixed” as well with USB-C dongle or hub. Since you can charge using USB-C connection I would prefer an additional USB-C connection replacing the Surface connect. ARM/X86 software issues but should be resolved soon hopefully. Cannot use AI software off-line. Also, for an additional monthly charge you can access CoPilot Pro. While I feel that AI is not ready for prime time yet, this unit should have you ready when it is. It is a nice compact unit filling that line between a tablet and laptop. Powerful, compact/light and energy efficient for everyday use I would recommend but it is a tad pricey especially if you add keyboard and a pen. There are more AI machines coming out every day. Also, I had Copilot rewrite the above and this is what it produced; • The tablet features an anodized aluminum case and a 13-inch OLED touchscreen with a 2880x1920 resolution and 120 Hz refresh rate. • It’s powered by a Qualcomm Snapdragon X Elite CPU with an NPU (Neural Processing Unit). • The storage includes a 512GB Samsung NVMe Gen4 SSD, which can be upgraded via a magnetic door. • The tablet has 16GB LPDDR5X RAM, user-facing 1440p ultrawide camera, rear-facing 10-MP UHD camera, built-in microphone, and 2W Dolby Atmos speakers. • Connectivity options include USB-C (4.0), Wi-Fi 7, Bluetooth 5.4, and a Surface Pro keyboard port. • It runs Windows 11 Home on ARM architecture. • The OLED screen supports HDR but is reflective due to Gorilla Glass 5. • The 3:2 aspect ratio is great for documents but may not be ideal for movies. Regarding compatibility, some x86-based software may not work on ARM architecture. Keep that in mind when installing applications. Overall, it’s a lightweight tablet with impressive performance and features! 😊📱

The Surface Pro 13 OLED 2-in-1 is a best of both worlds beast. Deftly switching from tablet to laptop with an optional keyboard and powered by a 12-core Snapdragon processor mated with a 512GB SSD, 16GB RAM, and a new OLED screen, the tablet feels like a strong laptop in both performance and features. Design/Body: The 13-inch tablet isn’t as large and bulky as it sounds. Much like early smartphones, I’ve come to realize that 13-inch tablets aren’t as huge as I originally thought they were. At first glance the Surface Pro doesn’t look much larger than my 11-inch tablet. It’s only when placed side by side does the slightly larger size of the Surface Pro become evident. The Surface has some weight to it but isn’t uncomfortably heavy. I find it easy to use and handle. The body is crafted from aluminum with a kickstand that allows the Surface Pro to be used upright in landscape mode with a keyboard. The kickstand folds flat against the back of tablet when not in use. I don’t find the aluminum body slippery or fragile feeling. The Surface has two USB-C ports on the left side, two ports on the bottom that integrate with the Surface Pro Keyboard, and three buttons on the top for power and volume controls. All ports and buttons are described with the Surface in the landscape position using the kickstand. Screen: The 13-inch OLED screen looks fantastic. I admittedly wasn’t quite as blown away as I’d hoped but it still looks good. It’s just not the quantum leap I thought it would be over previous Surface tablets. It has the deeper blacks and more richly saturated colors common with OLED. Text and graphics are also clean and razor sharp thanks to the 2880X1920 resolution. The screen has good brightness and fast response. Performance: The 12-core Snapdragon X Elite processor does not feel like an ARM processor. It feels more on par with a full-fledged X64 laptop. This is good because the Surface Pro is essentially a Windows 11 laptop in a tablet body. Despite the demands of running Windows 11, there is no noticeable lag. Windows open quickly and fluidly. Apps launch swiftly and run with no latency or hiccups. The NPU works splendidly and provides the processing punch required to make Copilot and other AI features actually useful rather than merely window decorations. The Surface isn’t the best equipped for PC gaming, but can handle most other tasks efficiently. The only downside are compatibility issues with some software due to the ARM processor. For example, I cannot install the exact same antivirus as my Windows laptops. I get booted to the Microsoft store for a less capable app version of the program. But as far as productivity apps, media editors, and content creation, the Surface Pro handles it all with ease. It doesn’t run hot in most instances and I haven’t encountered a freeze or blue screen yet. The two cameras and speakers are both decent quality. The QHD front facing camera has face tracking and is utilized for Windows Hello facial recognition. The camera takes good quality photos and video and works great for video conferencing. The 10mp rear camera performs well also. Neither camera can best high-end smartphone cameras but both are more than sufficient for a tablet or even a laptop. They’re also better than the cameras on my other tablets. Same with the speakers. They sound loud, clear, and better than anticipated for a tablet. Music sounds rich and is actually enjoyable. The speakers easily outperform my other tablets and even the quite capable laptop I’m currently typing on now. Battery life is fantastic. I only have to charge every couple days with moderate usage. Extras: Windows 11 recently introduced several AI powered new features. The most anticipated being Copilot. Co-pilot is an AI chatbot that provides a wealth of useful information at your fingertips. It can be helpful for research or automating certain creative processes. It can also utilize plug-ins for recipes, shopping, travel, home and more. Another interesting Windows AI feature is the DALL-E powered co-designer. Integrated with later versions of Paint, it allows you to create dazzling works of art using descriptive phrases and rough sketches. For example, I described an anime turtle on the beach, used some brush strokes to indicate the sand, water, sun and clouds and co-creator did the rest. I included the before and after photos with this review. The more descriptive the phrase, the more accurate the AI rendering. Features in Copilot also provide AI enabled searches and information requests, real-time translation with live captions, creative studio filters and effects for the camera and more. The camera filters were somewhat disappointing. There are only three filters and they only work in the video mode, not with still photos. There are also two blur modes: background and portrait. The AI camera effects are an okay start but I hope Microsoft plans on expanding the filters to not only include a larger selection but work for still photos as well. Cons: As we all know, few things in life are perfect and I’d be doing a disservice by gushing over what impressed me and omitting what didn’t. In the not-so-great department, I already mentioned the compatibility issues I encountered trying to install X64 apps on an ARM device. The Surface Pro runs so well, it’s easy to forget it’s an ARM device until running into an issue like that. Another not so great is the requirement for a complex PIN. I wanted to use a simple four-digit PIN that was easy for me to remember but Windows wasn’t having it because it didn’t meet complexity requirements. Now I have to look up my PIN if facial recognition fails for whatever reason. Lastly, it’s a Windows device, so that means frequent updates. It updated on first boot right out of the box. Lastly, I also had a bunch of unwanted files from another PC dropped onto the Surface thanks to OneDrive being infuriatingly active by default. Despite the above minor cons, I am still blown away by the power and capability of the Surface Pro OLED. It’s blazing fast, has great battery life, and offers the power of a laptop with the convenience and travel friendly size of a tablet. I do strongly recommend using it with a keyboard for the full experience. Case style is best and the Surface works seamless and marvelously with the Surface Pro Keyboard. However, any keyboard is better than no keyboard for those times you need a laptop, not a tablet. One thing I can say is as far as reliability, the Surface has already proven to be a long-lasting well-built piece of tech. I'm still using a Surface Pro X 1876 that is at least 4-5 years old and it’s showing no signs of slowing down.

Windows has obviously been around a long time and is the known big name operating system for computers around the world, but its only been the last handful of years that Windows has been making their Surface laptop line. I have used many Windows computers in my day and it’s safe to say that this Surface Pro with Copilot+ is simply the best windows PC experience I have had! PROS: - Unboxing this and setup was a treat. Immediately you notice the top tier build quality that shows how thin it is but premium with how it feels and looks. The kickstand is very sturdy and can be adjusted in different angles, and it’s nice and light in your hand as well. Setup includes a smooth process of a few questions and you are ready to go! - The first thing you will notice when using this is how truly amazing this screen is, I mean wow! The OLED just makes everything pop and ever color feel like it stands out on its own. The whites are crisp and when the screen is black it is a true black. Makes for any work, play, or content you consume to be a real joy. I particularly enjoyed using this for movies and shows or games as the Dolby Vision with Dolby Atmos speakers really popped. - The Snapdragon processor brings a new level of speed as well. Often you think that you need a big machine to get you fast and efficient speeds but the Snapdragon processor along with the great ram and SSD specks make for a blazing fast experience when using multiple apps at the same time with either work or play. - Of course the big rollout of these new Windows PC’s are the built in Copilot+ which helps use AI for all your work and creative needs. I found the real world use cases for AI to be so beneficial as it helped my work look better and gave me ideas I had not considered before. I think it’s only going to get better with time as well but so far the AI features are a big perk for me in my use cases. - The surface pro also comes with some nice features like dual front/back cameras and 2 USB C ports. Both of these increase the versatility as the front camera is amazing for conference calls or streaming, the back is useful for taking pictures, and the two USB-C are the way of the future and work with all of my accessories I need. - Along with all this speed, AI, and OLED screen you would think that was too much power for a solid battery but I was very impressed with how long I could use this Surface Pro in between charges! It works wonderfully and only adds to its portability to be able to bring along like its nothing. CONS: - I really did not have too many downsides about this. Sure you could say it needs more ports but I find myself using them less and less, especially with docking stations and Bluetooth. Plus it keeps the profile more sleek and modern. BOTTOM LINE: - This is simply the Microsoft Laptop to buy. It has an incredible form factor that is great on the go, at your deck, or docked into monitors, its blazing fast, has an unreal OLED screen, and the built in AI features give you the real use case for AI that you may not have seen before. Microsoft has really hit a home run with this Surface Pro and it will easily be my daily driver for all my needs and I think it will cover yours as well!