Customer Ratings & Reviews

I had some (a lot) of problems with defective units. I purchased the first unit from Microsoft and it ran very hot with about 5 hour battery life, so I returned it. Since all the reviews were so good, I decided that it was a one time thing and purchased my second from Best Buy. Unfortunately, this one failed too. One of the USB Ports failed. Best Buy exchanged it with another without any problem. The Flex Keyboard also failed and I was ready to give up, but Best Buy exchanged it for a new one also without any hassles. --Except for the travel time :( This time though, I got what I expected and it was worth it. I get 10-11 hours battery time, which is twice what my Surface Pro 8 got, and it's about 3 times faster. It runs everything I throw at it with a few minor problems. The screen gorgeous. I purchased this with a 512GB drive and upgraded it to 2TB. In short, I love the machine, I love the Flex keyboard, especially the haptic touch pad. I can't think of anything I don't like about the Surface Pro 11. O yeah, I also upgraded Windows 11 home to pro, -- another good investment.

I’ve been using this laptop for over a month now, and I’m beyond impressed by its performance, sleek design, and functionality. The display is crystal clear, with vibrant colors that make every image pop—perfect for both professional design work and casual streaming. The battery life is outstanding; I can easily go a full day without needing to recharge, even with intensive multitasking. The build quality feels premium and durable, making it worth the investment. One of the standout features for me is its speed and efficiency. Whether I’m running multiple software applications simultaneously or editing large files, it handles everything seamlessly without lag. The lightweight design also makes it super convenient to carry around. Overall, this laptop is a powerhouse that delivers everything you could ask for—power, portability, and style. I would highly recommend it to anyone looking for a top-tier device for both work and entertainment.

I recently purchased the Microsoft Surface Pro, and I’m genuinely thrilled with it. The first thing that stands out is the gorgeous 13 inches OLED screen, the colors are so vivid, and everything just looks amazing. Watching videos and even just browsing the web feels like a treat. The design is super sleek, and the Sapphire color gives it a really premium look. I always wanted a slim and sexy laptop and this one checked all the boxes Performance-wise, it’s been a breeze to use. I can jump between apps without any hiccups, and it’s handled everything I throw at it, from work tasks to streaming movies. Plus, it’s lightweight, so I can take it anywhere without feeling weighed down. The battery life has also been pretty solid. I can get through most of the day without needing to charge, which is perfect for when I’m out and about. Overall, I couldn’t be happier with this purchase – it feels like a perfect blend of style and performance. Highly recommended!

So far, so good. If you are not on a budget then it’s a nice 2-in-1 to have. You can code, watch, take notes, and draw on it. I don’t think you can really play games on it since it doesn’t have a powerful GPU. The battery life is good, the performance seems average. The display is beautiful but it’s a bit too reflective like a mirror. I’m not sure about durability since I’ve only had it for nearly 2 months. I do think it’s a bit expensive especially if you want to have a keyboard and pen (I mean who wouldn’t want a keyboard for their laptop). That being said, I love the wireless pro keyboard even though it’s expensive. I can have my laptop off to the side or in front of me and type… and vice versa with the laptop and keyboard. Sometimes I use OneNote for note taking with the pen. The stand is good for landscape mode but not portrait (I wish it was somehow for when I want to lay the laptop on its side when I lay in bed haha).

I bought surface 11 pro from vest buy with blackfriday deals with 300$ discount, and i really enjoyed it

Over the years, Microsoft has shown innovation with its Surface line. At one point, the Surface was the best all-around Two-In-One available for users who wanted to experience a device that offered the benefits of a tablet and a mobile laptop. The Surface Pro was first introduced in 2013, and even though it's been a solid choice, it has yet to evolve exactly how Microsoft wanted it to. Enter Surface Pro 11, equipped with the latest computer world's latest buzzword: A.I. Or, more specifically, Microsoft's Co-Pilot. A.I. has pushed harder than anything I can remember. It's everywhere. No matter what company you're loyal to, Apple, Google, or Microsoft, you'll be constantly reminded that A.I. is the future and the future is now. It's been talked about so much that you'd think this new Surface Pro will be a personal assistant you can converse with and ask to do projects on your behalf. But sadly, it is not. The A.I. aspect, as of right now, is underwhelming. There's just not much here yet, however. I'm sure a lot is around the corner. The most unique aspect of it is a dedicated "Co-Pilot" button. It does open up the co-pilot program, but not much else yet. On the other hand, when you get past the A.I. hype, you get an excellent machine that will impress with its quality hardware. This thing is beautiful. The OLED screen pops with contrast and solid blacks. I'm a sucker for OLED and find it difficult to use any other screen with anything bigger than a phone, and Microsoft did not disappoint in the screen. The built-in kickstand is as solid as ever with the Surface, and the new Dune color separates itself from the pack of devices out there. The entire package is very stunning. I received the Snapdragon X Elite version, and the speed and power of the machine can be seen immediately. Everything is snappy and quick, with no hiccups or delays. Power consumption is well managed, as the battery life is better than most 2-In-Ones I've used in the past. I wish Microsoft would market the build quality of these machines more than the A.I., because working on this has made me forget it even has A.I. features. I don't use them yet, but I am a freelance writer and do a lot of photography editing. I haven't delved too much into the editing capabilities yet, but writing on this with the Pro keyboard has been comfortable. If you haven't had a Surface Pro and have always thought about it, then I'd say it's the perfect time to get one with the 11. PROS: • OLED screen is beautiful • build quality is excellent • battery life is impressive • speedy and powerful CONS: • A.I. is underwhelming • Pen can be a bit more hefty

Very good nice service nice laptop quick service great deal 5 stars

The best surface that I could get, slim and lightweight

Out of the box, the unit doesn’t break any new designs looking pretty like all surface tablets, which isn’t necessarily a bad thing. Case is anodized aluminum. My unit came with; Qualcomm Snapdragon X Elite CPU’ NPU (Neural Processing Unit – can you say Terminator) Copilot+PC 512GB Samsung MZ9L4512HBLU-00BMV 2230 NVMe Gen4 SSD. This can be upgraded through a nifty magnetic “door” you just flip open. 16GB LPDDR5X ram – not upgradable OLED 2880x1920 3:2 13-inch 120 Hz touchscreen. Gorillas Glass 5 and unit still has the 165-degree kick-stand, which I really like. 2 USB-C (4.0 ports). Supports charging, data transfer, DisplayPort 1.4 as well as Thunderbolt 4.0 dock User facing 1440p ultrawide camera with studio affects and facial recognition (windows hello) Rear facing 10-MP UHD camera. Built-in microphone Built-in 2 W Dolby Atmos Qualcomm Aqstic adapter speakers. They sound nice for their size and somewhat immersive. Wifi 7 Bluetooth 5.4 Surface Pro keyboard port Surface Connect 39-watt AC adapter. About 7 ft long with inline brick. Lithium-ion battery Windows 11 home I also received the Surface Pro keyboard and Pen. Very light at just under 2 lbs. (before adding keyboard/pen). 1-year warranty Use This is my 1st machine using ARM architecture and I was pleasantly surprised by the performance. It tested very well using Cinebench. I did, however, run into an unexpected issue trying to install some of my “go-to” security, testing and taskbar software. It appears not all x86 based software will install/work with ARM. I had not considered this, and it is certainly disappointing – but I am not sure where the fault lies exactly? So just be aware. OLED screen is very impressive and supports HDR (my info shows 900 nits) but is very reflective. The 4:3 aspect ratio seems a tad odd, nice for docs, scrolling, etc. but lacks a little when viewing a movie. But movies look almost 3-D they have so much color/resolution. Very responsive touch as well. Easily connected to my wifi 7 mesh network. Battery life is very impressive. In recommended mode I looped a movie (stored on SSD – not streaming) with Wifi and Bluetooth both on and at 13-hour mark there was still 6% battery left. Best-performance mode ran about 75% of that. Super quiet while running and size/weight makes it very portable. AI experience. Co-pilot key was easy enough to use. It opened a search engine type window. Co-creator in Paint is easy to access. You draw in a box on the left side, giving a description of what you would like to create while also selecting a style, on the right. I described Godzilla (grandsons) and drew a very rudimentary figure but what it generated certainly wasn’t what I was looking for. Photos AI inspired Restyle tool accessed by selecting edit then AI colored button. Has options such as Fantasy, Anime, Watercolor, etc. Fun to play with but needs better rendering. Photos also has Image Creator where you can give description and it will generate photos/pic. I tried dinosaurs (again grandsons) and it provided several nice options. This was my favorite out of the 3. As with any new software/process there are going to be issues. Mine are not really with the software per se but with the fact you must sign into your MS account and have an internet connection to use them. You cannot use these features off-line. With that being the case there are any number of online editing tools you could also use. Negatives. Not great for gaming Touch-screen is reflective. No keyboard included (additional cost). This is kind of a must have for me to give it some semblance to a true laptop. No pen included (additional cost). Using finger to paint, etc. is nice but you really need a pen. No headphone jack – easily “fixed” with USB-C to mini connector. No Micro SD to easily add storage. No HDMI connector. Given tablets sleek design is not surprising. Easily “fixed” as well with USB-C dongle or hub. Since you can charge using USB-C connection I would prefer an additional USB-C connection replacing the Surface connect. ARM/X86 software issues but should be resolved soon hopefully. Cannot use AI software off-line. Also, for an additional monthly charge you can access CoPilot Pro. While I feel that AI is not ready for prime time yet, this unit should have you ready when it is. It is a nice compact unit filling that line between a tablet and laptop. Powerful, compact/light and energy efficient for everyday use I would recommend but it is a tad pricey especially if you add keyboard and a pen. There are more AI machines coming out every day. Also, I had Copilot rewrite the above and this is what it produced; • The tablet features an anodized aluminum case and a 13-inch OLED touchscreen with a 2880x1920 resolution and 120 Hz refresh rate. • It’s powered by a Qualcomm Snapdragon X Elite CPU with an NPU (Neural Processing Unit). • The storage includes a 512GB Samsung NVMe Gen4 SSD, which can be upgraded via a magnetic door. • The tablet has 16GB LPDDR5X RAM, user-facing 1440p ultrawide camera, rear-facing 10-MP UHD camera, built-in microphone, and 2W Dolby Atmos speakers. • Connectivity options include USB-C (4.0), Wi-Fi 7, Bluetooth 5.4, and a Surface Pro keyboard port. • It runs Windows 11 Home on ARM architecture. • The OLED screen supports HDR but is reflective due to Gorilla Glass 5. • The 3:2 aspect ratio is great for documents but may not be ideal for movies. Regarding compatibility, some x86-based software may not work on ARM architecture. Keep that in mind when installing applications. Overall, it’s a lightweight tablet with impressive performance and features! 😊📱

The Surface Pro 13 OLED 2-in-1 is a best of both worlds beast. Deftly switching from tablet to laptop with an optional keyboard and powered by a 12-core Snapdragon processor mated with a 512GB SSD, 16GB RAM, and a new OLED screen, the tablet feels like a strong laptop in both performance and features. Design/Body: The 13-inch tablet isn’t as large and bulky as it sounds. Much like early smartphones, I’ve come to realize that 13-inch tablets aren’t as huge as I originally thought they were. At first glance the Surface Pro doesn’t look much larger than my 11-inch tablet. It’s only when placed side by side does the slightly larger size of the Surface Pro become evident. The Surface has some weight to it but isn’t uncomfortably heavy. I find it easy to use and handle. The body is crafted from aluminum with a kickstand that allows the Surface Pro to be used upright in landscape mode with a keyboard. The kickstand folds flat against the back of tablet when not in use. I don’t find the aluminum body slippery or fragile feeling. The Surface has two USB-C ports on the left side, two ports on the bottom that integrate with the Surface Pro Keyboard, and three buttons on the top for power and volume controls. All ports and buttons are described with the Surface in the landscape position using the kickstand. Screen: The 13-inch OLED screen looks fantastic. I admittedly wasn’t quite as blown away as I’d hoped but it still looks good. It’s just not the quantum leap I thought it would be over previous Surface tablets. It has the deeper blacks and more richly saturated colors common with OLED. Text and graphics are also clean and razor sharp thanks to the 2880X1920 resolution. The screen has good brightness and fast response. Performance: The 12-core Snapdragon X Elite processor does not feel like an ARM processor. It feels more on par with a full-fledged X64 laptop. This is good because the Surface Pro is essentially a Windows 11 laptop in a tablet body. Despite the demands of running Windows 11, there is no noticeable lag. Windows open quickly and fluidly. Apps launch swiftly and run with no latency or hiccups. The NPU works splendidly and provides the processing punch required to make Copilot and other AI features actually useful rather than merely window decorations. The Surface isn’t the best equipped for PC gaming, but can handle most other tasks efficiently. The only downside are compatibility issues with some software due to the ARM processor. For example, I cannot install the exact same antivirus as my Windows laptops. I get booted to the Microsoft store for a less capable app version of the program. But as far as productivity apps, media editors, and content creation, the Surface Pro handles it all with ease. It doesn’t run hot in most instances and I haven’t encountered a freeze or blue screen yet. The two cameras and speakers are both decent quality. The QHD front facing camera has face tracking and is utilized for Windows Hello facial recognition. The camera takes good quality photos and video and works great for video conferencing. The 10mp rear camera performs well also. Neither camera can best high-end smartphone cameras but both are more than sufficient for a tablet or even a laptop. They’re also better than the cameras on my other tablets. Same with the speakers. They sound loud, clear, and better than anticipated for a tablet. Music sounds rich and is actually enjoyable. The speakers easily outperform my other tablets and even the quite capable laptop I’m currently typing on now. Battery life is fantastic. I only have to charge every couple days with moderate usage. Extras: Windows 11 recently introduced several AI powered new features. The most anticipated being Copilot. Co-pilot is an AI chatbot that provides a wealth of useful information at your fingertips. It can be helpful for research or automating certain creative processes. It can also utilize plug-ins for recipes, shopping, travel, home and more. Another interesting Windows AI feature is the DALL-E powered co-designer. Integrated with later versions of Paint, it allows you to create dazzling works of art using descriptive phrases and rough sketches. For example, I described an anime turtle on the beach, used some brush strokes to indicate the sand, water, sun and clouds and co-creator did the rest. I included the before and after photos with this review. The more descriptive the phrase, the more accurate the AI rendering. Features in Copilot also provide AI enabled searches and information requests, real-time translation with live captions, creative studio filters and effects for the camera and more. The camera filters were somewhat disappointing. There are only three filters and they only work in the video mode, not with still photos. There are also two blur modes: background and portrait. The AI camera effects are an okay start but I hope Microsoft plans on expanding the filters to not only include a larger selection but work for still photos as well. Cons: As we all know, few things in life are perfect and I’d be doing a disservice by gushing over what impressed me and omitting what didn’t. In the not-so-great department, I already mentioned the compatibility issues I encountered trying to install X64 apps on an ARM device. The Surface Pro runs so well, it’s easy to forget it’s an ARM device until running into an issue like that. Another not so great is the requirement for a complex PIN. I wanted to use a simple four-digit PIN that was easy for me to remember but Windows wasn’t having it because it didn’t meet complexity requirements. Now I have to look up my PIN if facial recognition fails for whatever reason. Lastly, it’s a Windows device, so that means frequent updates. It updated on first boot right out of the box. Lastly, I also had a bunch of unwanted files from another PC dropped onto the Surface thanks to OneDrive being infuriatingly active by default. Despite the above minor cons, I am still blown away by the power and capability of the Surface Pro OLED. It’s blazing fast, has great battery life, and offers the power of a laptop with the convenience and travel friendly size of a tablet. I do strongly recommend using it with a keyboard for the full experience. Case style is best and the Surface works seamless and marvelously with the Surface Pro Keyboard. However, any keyboard is better than no keyboard for those times you need a laptop, not a tablet. One thing I can say is as far as reliability, the Surface has already proven to be a long-lasting well-built piece of tech. I'm still using a Surface Pro X 1876 that is at least 4-5 years old and it’s showing no signs of slowing down.

Windows has obviously been around a long time and is the known big name operating system for computers around the world, but its only been the last handful of years that Windows has been making their Surface laptop line. I have used many Windows computers in my day and it’s safe to say that this Surface Pro with Copilot+ is simply the best windows PC experience I have had! PROS: - Unboxing this and setup was a treat. Immediately you notice the top tier build quality that shows how thin it is but premium with how it feels and looks. The kickstand is very sturdy and can be adjusted in different angles, and it’s nice and light in your hand as well. Setup includes a smooth process of a few questions and you are ready to go! - The first thing you will notice when using this is how truly amazing this screen is, I mean wow! The OLED just makes everything pop and ever color feel like it stands out on its own. The whites are crisp and when the screen is black it is a true black. Makes for any work, play, or content you consume to be a real joy. I particularly enjoyed using this for movies and shows or games as the Dolby Vision with Dolby Atmos speakers really popped. - The Snapdragon processor brings a new level of speed as well. Often you think that you need a big machine to get you fast and efficient speeds but the Snapdragon processor along with the great ram and SSD specks make for a blazing fast experience when using multiple apps at the same time with either work or play. - Of course the big rollout of these new Windows PC’s are the built in Copilot+ which helps use AI for all your work and creative needs. I found the real world use cases for AI to be so beneficial as it helped my work look better and gave me ideas I had not considered before. I think it’s only going to get better with time as well but so far the AI features are a big perk for me in my use cases. - The surface pro also comes with some nice features like dual front/back cameras and 2 USB C ports. Both of these increase the versatility as the front camera is amazing for conference calls or streaming, the back is useful for taking pictures, and the two USB-C are the way of the future and work with all of my accessories I need. - Along with all this speed, AI, and OLED screen you would think that was too much power for a solid battery but I was very impressed with how long I could use this Surface Pro in between charges! It works wonderfully and only adds to its portability to be able to bring along like its nothing. CONS: - I really did not have too many downsides about this. Sure you could say it needs more ports but I find myself using them less and less, especially with docking stations and Bluetooth. Plus it keeps the profile more sleek and modern. BOTTOM LINE: - This is simply the Microsoft Laptop to buy. It has an incredible form factor that is great on the go, at your deck, or docked into monitors, its blazing fast, has an unreal OLED screen, and the built in AI features give you the real use case for AI that you may not have seen before. Microsoft has really hit a home run with this Surface Pro and it will easily be my daily driver for all my needs and I think it will cover yours as well!

I’ve owned a few Surface’s over the years, but I haven’t been excited about them for a while now - really since the very first one. I was a little skeptical about all the hype on the Snapdragon X processor and after using the new Surface Pro I can confirm that, unlike previous attempts, it mostly delivers on the promise of Windows on ARM. The performance is great on both native and x86 apps, the battery lasts forever (and it sleeps properly), the OLED screen is beautiful, and the build quality is as great as it’s ever been for a Surface. It’s not going to replace a high end desktop or a big beefy gaming laptop, but as an everyday device it does everything I want and I know I can depend on it to just work. The build quality is as good as it’s ever been from Microsoft, which is to say excellent. The ‘Dune’ color is a somewhat muted gold color that looks very classy. The aluminum casing feels nice and does a reasonable job of resisting fingerprints. The integrated kickstand folds out to just about any position and holds firm where you set it. For ports there is the proprietary Surface Connect port and 2 USB4 USB-C ports. The included 39W power adapter connects via the Surface Connect, but the Surface Pro supports 65W fast charging through USB-C or another Surface charger. Behind the kickstand there is a plate covering the 512GB SSD that can be popped open without any tools that reveals an M.2 2230 SSD that can easily be upgraded in the future. The keyboard and pen aren’t included in the price of the Surface Pro, so this is something to bear in mind when pricing it out. With the keyboard and pen attached, the overall weight is just a little over 2.5 lbs. The OLED display is new for Surface and it looks fantastic. It supports HDR and a 120Hz variable refresh rate. It also gets very bright. The 2880 x 1920 resolution provides a dense 267 ppi and the 3:2 aspect ratio gives you some extra vertical space that’s great for productivity. In the 5 or so days I’ve used the Surface so far the main thing I’ve noticed has been how great the battery life is. I’ve had other Windows devices with good battery life before, but the problem I’ve had with them is they tend to drain a lot even when you’re not using them to the point where I have lost 30% or more battery over the course of a day if I didn’t completely shut them down. This is not an issue with the Surface. The battery lasts to the point where I could very comfortably leave the charger at home for at least a day if not more. And it doesn’t need to be shut down; you can put the Surface to sleep and come back in a few hours or even a day to the same amount charge it had before. And it’s always ready to go right when you bring it on out of sleep. It opens up a lot of possibilities just from the simple fact of not having to have anxiety about whether or not your laptop is going to make it through whatever you’re doing. The performance so far has been great for me on both native ARM and x86 apps. Obviously native apps run better and don’t stress the battery as much, but I don’t feel hamstrung by the ARM processor. So far I’ve primarily been using Chrome and Adobe apps. I haven’t tried any gaming yet, but from what I’ve seen other places the results are underwhelming - not that I would have chosen any previous Surface device for gaming anyway. I know the x86 compatibility isn’t 100%, but for me I haven’t run into any issues and with so many more ARM-based Windows devices coming out I’m hoping compatibility will improve and more applications will get native ARM versions. Microsoft is calling the Surface a Copilot+ PC, which means it has a separate processor for doing AI tasks. So far in Windows this is mostly down to what I would call gimmicky things like eye contact in the front-facing camera, generative image generation in Paint based on what you draw, and a basic upscaler for gaming. These features are all good and even useful at times, but so far none of them are game changing. Windows 11 is still Windows 11 and while I’m a fan, many are not and nothing about how you interact with it with the Surface is going to change anybody’s opinion on it. The nice thing about it being a product directly from Microsoft though is the Windows bloat is reduced compared to other brands. The front-facing camera looks great and incorporates many of the aforementioned AI features. The built-in microphone is also high quality. You also get Windows Hello, which recognizes and logs me in in less than a second most of the time. The rear camera is just okay, but fine for basic photos or documentation purposes. The speakers get quite loud and don’t distort at high volumes. There’s also more bass than I was expecting for such a small device. Overall I’m really impressed with the new Surface. It’s got a beautiful build, a beautiful screen, a battery that lasts for days, and the performance to back it all up. It’s an almost no compromises portable Windows experience and aside from the higher price you’ll pay for that I’d have no problems recommending it to anyone.

The new Surface Pro with Copilot+ is one of the more exciting new Windows devices to launch in recent memory. Sporting all new Snapdragon powered internals, with a knockout OLED screen and class best battery life, this finally feels like the tablet that can truly bridge the divide between tablet and laptop. That said, the experience not without hiccups. Fit and finish on this tablet are frankly second to none. It emanates quality, featuring an incredible display, uniquely rich color, and a rock solid hinge mechanism. It has an assured weight, owing to its (presumably) aluminum chassis. Ports are a bit lacking, with only 2 USB C ports on the left and the single power port on the right. Notably lacking are a headphone port (which, in truth, is becoming somewhat passe in 2024) and additional USB ports which could be quite useful for those using the Surface Pro in professional capacity. Speaking of usage... I'm both blown away and slightly underwhelmed by the performance. In general, the device is lightning quick. The best way I can describe it is that most of the time, it feels like a phone, which is to say that it feels incredibly responsive with infrequent slow downs. However, it's not quite there; actions like three finger pinches on the touchscreen, or especially three finger swipes on the touchpad of the optional Pro keyboard attachment feel VERY laggy. These lag instances are made all the more obvious by how fluid the rest of the experience is overall. It's a bit of a disappointment, but overall the performance here feels ALMOST top notch a lot of the time, and I feel this is likely an area that will continue to improve as the Snapdragon X platform matures. At least, I hope it does. I've had zero problems with apps being able to run correctly, which is frankly amazing given where Windows was just a few short years ago in terms of emulation ability for ARM based processors. Brief trials of Adobe based products (Premier and Photoshop) both ran exceptionally well in my limited experience. Very brief testing with Reaper, which has no native Windows based ARM support currently, also seemed to work correctly. Again, this is a marked improvement over previous iterations of ARM based systems on Windows. Overall, it's highly impressive, and points to a concerted effort to make this a class leading device that can do it all. Almost. All that said, don't expect to do any type of serious gaming on this thing. Given the device type, you shouldn't anyways, but the additional emulation layer required to run a lot of games at current time means anything fast paced is likely out of the question. This, as with a lot of things here, will likely to improve in the coming months, though, as platform support for the Snapdragon X chips expands across the industry. The elephant in the room here, besides of course the shiny new Snapdragon X Elite processor, is the inclusion of what Microsoft has branded "Copilot+ PC". This aims to integrate a series of AI features directly into the OS, giving you quick access to tools that should help your day to day workflow. My primary usage of this was to invoke Copilot using dedicated Copilot button on the keyboard to assist in software development tasks. Powered by a combo of GPT-4 and Bing Search, Copilot is as useful as you'd expect at tasks. Overall, this is a nicely streamlined experience for those that utilize Chat GPT on a regular basis, and the inclusion of GPT-4 without an OpenAI premium sub is a really nice bonus. The other main AI feature I've tried in my short time with the Surface Pro laptop is the "Cocreator" function in MS Paint. Yes, that MS Paint, that long ago was relegated to intentionally awful "photoshops". Now, with a Surface Pen and Cocreator, you can create legitimately solid pictures. Or at least that's the sales pitch. My personal experience with this has been underwhelming, personally. Great idea, less than great implementation. Finally, I'll mention battery life. Put simply, it's stellar. Compared to other Windows laptops I've had (including a Surface Book Pro 3), this Surface Pro tablet is heads and shoulders above all of them. I'm routinely going days without charging on moderate usage. This finally feels like what we should be expecting out of our devices; multiple days of battery life without sacrificing performance. Overall, I really enjoy using the Surface Pro tablet. As mentioned earlier, this is the first device that I've used that truly feels like it's bridging the gap between tablet and laptop/PC. This iteration of ARM on Windows is in its infancy, but already, the makings are there of something great. This feels like the future for all but the most demanding workflows (like gaming), and likely will continue to amass market share in the coming months and years. Finally, Microsoft has spent some capital on trying to make evolve their ecosystem and finally, it feels like they're on their way to doing it. Nagging performance issues aside, this device is a joy to use in a number of scenarios, and will likely become my primary device for travel, work, and leisure.

I've owned several Surface Pro tablets over the years. Each felt like a step forward in power and capability. This one, however, feels like more of an event. The addition of the new Snapdragon X processors not only handle nearly everything you throw at them, they do it without sacrificing battery life. Emulation of x86 apps feels seamless, and for the most part, not like they're being emulated at all. It also feels like many developers are on board as well, with many of the more popular apps already having native ARM apps. I'm anxiously awaiting to see what the addition of AI will do throughout Windows as well. Cocreator and Live Translate are nice additions, especially Live Translate. It's impressive to just play any video and see translations appear as you're watching. Cocreator is a neat addition, and I can see how it would be a useful tool, especially for conceptual work. Giving a rough description of what you're doing, then watching as it updates and matches your sketch is pretty impressive. ** Hardware ** Surface devices are often very well designed and elegant. The new Surface Pro is no exception. The Dune color is very nice in person. It's kind of a newer take on gold colors in usual devices. It pairs well with the Surface type covers too. Another huge addition to this model is the OLED screen. And man, does It look beautiful. The inky blacks of OLED are pretty tough to beat. It's a very welcome addition to the Surface Pro. The thickness, weight and kickstand all feel comfortable to use, with the kickstand working well and keeping its position. I used it while sketching in my lap and was able to comfortably draw without the need for constant readjustment. I've also found that, even under heavy workloads, the fans aren't overly loud. You'll hear them, but they don't come close to previous Surface devices I've used. Speaking of sound, the audio is also pretty impressive on the Surface Pro. Things were sounding clear in my time so far. I was kind of shocked at how loud the speakers can actually get too. ** Performance ** I've already mentioned the new processor. If you're only using the tablet as a web browser, or Office work, you'll still appreciate its performance, but I wanted to try and push it a bit harder. I have tried using it with many different apps and games, just to see how and if it will be noticeable if it's being emulated. Photoshop, having a native ARM app, works flawlessly, as expected. So, I tried to put it through its paces a bit more using Rebelle 7. They don't have a native ARM version yet, but honestly, I couldn't tell. I was able to sketch, using a few layers, without any trouble. One downside to the processor architecture is games. If you intend to do some gaming on the Surface Pro, it's still somewhat early days of compatibility. I have every confidence that it will improve, but I did have some trouble getting games to run. Some do run, and some run well. But, as of right now, things are still pretty early. ** Battery Life ** Along with the performance, the huge benefit of the Snapdragon X processors is they are very efficient. Battery life will easily last you all day. And this is without regard to what you're doing. Sketching, browsing, watching videos, coding, whatever. The battery life is very impressive. With pretty steady use throughout the day, taking notes, sketching and browsing the web, the battery was around 50% by the end of my day. I'm pretty sure I could make it on a couple of days without the need for a charge. I also don't seem to notice any of the way previous Surface Pros would lose a bit of battery in standby. It seems like it keeps its battery life while not in use. ** Pros ** Excellent performance, battery life, OLED screen, app compatibility, nice sounding audio ** Cons ** Game compatibility is still a work in progress, I wish the pen and type cover were included

This tablet / laptop works great for a lot of things. I was skeptical at first being that it is an arm based product and historically windows on arm has been a little hit and miss. However after using this table for a bit as my non-gaming daily for over a week or so I have to say I am pleasantly surprised by the performance and reliability for “most” things that I have tried to do with it. I do software development, and for the most part that experience has been fairly painless and performance has been great. However there are some caveats to that. Programs that are not specifically made for arm run in an emulation mode (so x64 apps) and those apps do have some slight performance hits due to this translation layer. But during normal use those issues are mostly not noticeable at least for the applications I have been using. When it comes to down right application failures there have been a few applications that I was unable to install because they don’t offer an arm version and they would not install ( such as ARC browser which I use on Mac and my intel based windows machine) I also had an issue where an application would install fine but I could not activate it for some reason so I was unable to use it. For productivity software however those where the only two real examples of problems I had. I’ve also been really happy with battery life in normal use as I can get a full 12 hour day of work done and still have battery to spare without much of a worry at all. That’s nice compared to some other laptops I’ve tried to use for work in the past that left me scrambling for a place to plug in. Build quality and style wise, I really appreciate the simple clean design just the adjustable kickstand on the back and that blends in when you fold it down. That kickstand is amazing as well allowing me to use more angles than I ever thought I needed for different situations. The copilot+ stuff is cool if you have a use for it. I played around with the image co-creater features for a while and it really helped flesh out an idea I had been working on even though I am an awful artist. It’s nice to be able to prompt the system, start drawing and as you go it slowly improves the generated image. It’s a neat feature if you have a use for it and I’ll probably use it more in the future. The other really cool co-pilot plus feature I was not expecting to like so much was live captions. It was amazing to be able to watch a video in another language that did not have translations available and be able to understand what was going on. It’s surprisingly fast and super useful for some of the work I do. As for it’s accuracy I’m not totally sure on that front but it was close enough for me to get the information I needed without needing to refer to another source or person. As for all the other co-pilot+ features I’ve not had a lot of time to use or play with them so I don’t have much to say on those but overall I have been super happy with the experience and pleasantly surprised. Overall if you’re looking for a super portable and fairly quick computer to do work on this is shaping up to be a great choice overall. I’ve all but replaced my other travel electronics because this takes up less space and does the things I need it to without too much hassle. There is one note for all of this though, do not expect to be able to play games on this laptop/tablet. It’s not intended for that and the driver compatibility with games is very far from good. There are also several games that just won’t run at all because some kernel level anti-cheat systems don’t support ARM. I’m sure that will get better in the future but in reality that’s not what this computer is intended for anyway. I just wanted to make sure I included that in my review just in case someone was looking at it for that reason. The only real reason I was not able to give this a 5 star rating was the few issues I did have with software compatibility. I think after some time that issue will get better though.

So far this has been a surprisingly painless experience. It's my first foray into an ARM powered windows machine, and so far the experience has been almost indistinguishable from a typical x86 machine. There are a few hiccups, some x86 programs don't run well emulated (or at all), although they're usually niche things that most people don't need. Also, because Windows on ARM isn't quite mainstream, it can be hard to find programs compiled for it - I had to go to a few different websites to find Java 21 compiled for ARM. Most of this will be resolved with time however, and it's already quite usable. Regarding AI and Copilot+, honestly at the time of writing they're mostly just a gimmick. most of the available features are rather useless in daily usage. And in case this isn't clear to anyone, the copilot AI assistant does NOT run locally, it's purely cloud based. Won't even load without an internet connection. Studio effects (camera stuff) could be useful in online meetings, and live captions can be useful to view content in other languages. I hope to see some more useful features come out eventually, but right now it's mostly just a shiny new gimmick. The camera is great quality - compared to almost any other laptop webcam, this is in another class altogether. From what I've heard, Qualcomm actually has an image signal processor on the SOC, and typical x86 laptops rely on whatever cheap ISP is inside the webcam - which usually leads to really low quality, even if the webcam is "1080p" or even "4k". It also helps that the Surface Pro is a tablet form factor and has much more room for a quality image sensor. I was hoping to dual boot Linux, however at the time of writing the Snapdragon X aren't supported on Linux yet. As far as I'm aware, these chips are designed in such a way that you have to add support directly to the Linux kernel for each specific chip to be able to run it, which is unfortunate. However, Qualcomm is actively working on making Linux work with these chips - which is really nice to see. Now to the device - The OLED screen is gorgeous, brightness is great - even sufficient outdoors (at least in shade, haven't tested in direct sunlight). As it is a touchscreen device, there is a slight pattern from the digitizer visible up close to the screen - I can only see it from distances unreasonable for any average user (say, 6-8 inches away from the screen). HDR looks great, 120hz is fluid, VRR provides a nice power saving option. Battery life has been pretty good compared to some other laptops I've owned, it lasted quite awhile even streaming HD content for hours. The build is solid, the hinge feels pretty durable. The power and volume buttons are plastic which is a slight disappointment but not a huge issue. The SSD is easily accessible through a magnetically attached door, which is great to see from a repairability standpoint, albeit a little odd. The form factor is a bit uncomfortable sometimes, it's a bit hard to use they keyboard cover if you're not at a desk or table. As a tablet it works great wherever though, as most tablets do. Windows is fairly usable touch only, minus a few UI quirks. You tap with two fingers to "right click," but if you need to do that with any sort of precision then you long press with a single finger - unfortunately there's no haptics, sound, or visual indicator to let you know it's been long enough, so you end up wasting time holding it too long. Could get used to it with time, but an indicator of any kind would be a much better option. Overall it's a great device, just needs a bit of time for software to catch up.

Having been a user of Microsoft software since its inception — yes, I’m talking MS-DOS back in the day — this marks my first experience with Microsoft Surface hardware. In just a few days with the Surface Pro – Copilot+ PC, I can confidently say it has exceeded my expectations. The Surface Pro impresses with its sleek, lightweight design. Opting for the Dune color was a refreshing change for me, adding a new dimension to its aesthetic appeal. The Dune-colored Surface Pro keyboard is equally versatile, seamlessly attaching and detaching from the tablet. Its magnetic connector allows flexible positioning for comfortable typing, or lays flat to reveal the Slim Pen neatly stored in its tray (see attached pictures). The Alcantara material covering the keyboard, akin to a high-quality felt, not only feels soft but also ensures stability on any surface. I particularly appreciate the backlit keyboard with adjustable brightness levels, enhancing usability in different environments. Setting up the Surface Pro was straightforward, with Windows seamlessly restoring my previous computer’s settings, ensuring instant familiarity. The OLED display is stunning, delivering crisp details and vibrant colors, perfect for video editing tasks. Downloading various video editing programs and creating/editing videos has been a great experience thus far. Thanks to the Snapdragon X Elite processor, creating and saving videos has been exceptionally fast and enjoyable. Accessing the Copilot AI assistant, integrated into the keyboard, has been effortless. While I’ve only scratched the surface with Copilot my experience thus far has shown it to be intuitively useful and powerful. The Surface Pro’s versatility shines whether in tablet mode with its responsive touchscreen or as a laptop with the attached keyboard for typing tasks. Battery life has been excellent, I’ve used it all day unplugged and still have around 50% battery left. I’ve not used a Slim Pen before, I’ve been a laptop/mouse guy forever but I gotta say, I really like the functionality of the pen. Managing files and other functions become very easy in lieu of a mouse. See that? Turns out you can teach an old dog new tricks, love the Slim Pen. In my opinion, the Surface Pro is a premium computing product. Its blend of design, usability, and processing power places it at the forefront compared to the numerous laptops and tablets I’ve used in the past.

Well, here we go…AI…Integrated into a computer. I was super excited to get my hands on Microsoft’s Copilot + PC…I tuned it on and went through the basic windows set up…and I was waiting for that moment like in the movie “Her” where the AI started talking to me and I would be blown away…and that didn’t happen. So then I hit the dedicated Copilot button on the Surface Pro Keyboard and started asking it some questions… Like “plan a trip to Pawhuska, Oklahoma”. I already planned a trip there for later this summer, but I was curious as to what it would say. That’s when it began to feel a little more like the “Her” experience. The voice is super conversational. Subtle inflections in the voice and tone make it warm and friendly. The data was good and she offered some ideas that I had not come across. The day she planned was from the drive out of town to the location and was a day trip. What I found helpful was the fact that I think I was unrealistically planning too many activities in a day trip and Copilot helped me understand that because Copilot’s time line considered things in a more realistic fashion and not just trying to cram a bunch of things into a single day trip. That’s a real game changer. We are going to make it a two-day trip now. Copilot really brought insight and value in a very novel and powerful way. I asked Copilot to create a weekly menu for a medical condition I have and it did…I asked it to tell me a story about our Sun…and it did…about how it would burn out in about 5 billion years. And it’s not just the conversational and information aspects that are subtle but impressive. The onboard camera for video calls. I noticed the background blurring and effects are more defined and smooth looking. They look more professional for a lack of a better description. The slim pen (sold separately) writes so crisp and clean. It is fast and responsive and looks just like my handwriting. AI is assisting with that as well. Then there is the image generation that kicks over to DALL E 3. I wanted an elephant driving a car….and I got a few versions of that. Very impressive. I could see how I will be probably upgrading to Microsoft Copilot 365 for the integration into the Office suite. As impressive as it all is and it is… I have just a pang of disappointment though. I really wanted a fully engaged AI experience like in the movies…and it’s first generation. It is the future and Microsoft is right in the lead of things…but again, It’s still first generation and has a long way to go before it’s like the movies. I don’t think that is fair to Microsoft…my expectations, like my day trip were unrealistic. But as I played with Copilot more…I really began to see where we are going…It is going to be wild and surreal ride. BUT…EVEN IF Copilot was not on the Surface Pro, the hardware is ABSOLUTELY PHENOMINAL!!! The 13” OLED is just gorgeous! The colors and brightness and crystal-clear text and graphics are truly spectacular! The amount of sheer horsepower in such a small and portable design is really awe inspiring and a technical marvel! The design and color palette (Dune in my case) of the unit really stands out. It’s one of the most striking looking pieces of tech I have ever owned. The Surface slim pen and Keyboard are an absolute must buy with the Surface Pro. It’s like cookies and milk and not having cookies! I digress, The keyboard and pen combined with the Surface Pro is a one and done laptop replacement that looks gorgeous, feels amazing in the hand and with the power of the Snapdragon X Elite is truly a laptop replacement tablet! Then there is the battery life. When Microsoft says all day battery life… they mean it. That’s a big deal for me and the magnetic charging is also really nice. I love the way Microsoft designed the “kickstand” on the tablet as well. That is such a nice feature, that I was unsure of. It looks kind of weird in the marketing and pics of the unit but in practicum and daily use, it’s the most stable and versatile idea out there. The stand that you don’t have to pack, manipulate… you set it an it works. Really cool. The last thing I really liked was that Microsoft is really stepping up their recycle game. The Surface Pro enclosure is made of 72 percent recycled material and the aluminum alloy and rare earth minerals they use are 100 percent recycled. That’s important to me. Good on you Microsoft! Overall, just amazing tech infused with the future of humanity (gulp).

It's definitely the best Surface ever made hands down. I've owned several Surface models throughout the years and have seen a great improvement -- most recently having the Surface Pro X SQ2.. The Pro 11 X Elite is fast, has incredible battery life, and the OLED 120hz screen is a dream come true. My problem is still with the form factor. The truth is it's not a great laptop. It's not really a great tablet either. It's too small and quirky to sit on your lap, but holding this thing like a tablet isn't really a great option either. It's to heavy, big, and get's really hot at times to be a tablet. But yet, I still love it -- sort of. My issue is it's not replacing my laptop.. and I am still carrying around a tablet for media consumption. It's fitting somewhere in between and I cannot justify the $1500 price mark to keep it. If it was $750, maybe having it around would be an option. But it is one of the most expensive devices I own and it doesn't do anything well enough to replace my existing device list. It's fun, it's quirky, and well built. It's a great device. I just don't know who it is for and what purpose it serves.

This is my third Surface tablet, coming from a Surface 7, so I was anxious to see how much this latest model with the new processor architecture would do. My first impression just on unboxing it was very good, as the color they call “Dune” is a very attractive silvery-gold that really pops and looks quite classy. It uses the same charger as my previous device with its own dedicated port on one side, leaving the two USB-C ports on the other side free for connection to various types of devices. These ports are listed as having charging capability for doing things like topping up your smartphone, earbuds, etc. An external display can also be driven from these versatile connections. When first powering it on, I was also wowed by the OLED screen, which is the best I’ve had on a device this size. Similar to most smartphones, Microsoft eases the initial setup of a new device like this by letting you select from the latest configuration backup of one of your other Windows devices, then initializes things to match and installs any apps that you have previously installed from the store. Also, as usual, there is a big initial mandatory software update that delayed my first real hands-on use of the product. From day one, Windows has always run on processors using the Intel x86 architecture, which has undergone massive changes and improvements over the years, but keeps everything compatible from generation to generation. This new line of products, however, runs on the Snapdragon X processor family based on the ARM architecture that is completely different from Intel’s designs. This is what I really wanted to evaluate from the standpoint of speed and compatibility. My first impressions were very good indeed. The tablet boots up so quickly that I can hardly see it doing the logon validation. I use face recognition to sign onto Windows. On my older Surface I see messages such as “Looking for you” as it does its processing before signing me in; on the new one I’m signed in before I can read any intermediate messages. Even though Windows provides some sort of “emulation layer” that allows apps written for the Intel CPUs to work on ARM CPUs, it is also possible (and preferred) to modify and build an ARM-specific version to maximize performance. The Edge browser is one such app, and it really screams. The main thing I noticed is that it launches instantly the way that you expect smartphone apps to do. I haven’t been able to do any meaningful tests on battery life, which is supposed to be a big advantage of the Snapdragon CPU, but I can definitely say that this tablet stays much, much cooler than my older Surfaces did. Less heat has got to mean less battery being chewed up! There have been reports of some Intel-based apps not running correctly if at all on the new architecture, especially some of the more complex, technical apps. One such app that I really wanted to use is a cycling simulator that connects to my indoor biking setup and lets me “ride” roads all over the world while collecting data and providing a realistic video feed of the riding experience, sometimes shared with people around the world. I was therefore very pleased to see that this app is working on the new tablet, although I did send them a suggestion that they should produce a specific ARM version that would further improve its performance. In general, I have not yet tried an app that did not run fine or not perform well on the new Surface. So far I’ve had only limited need for the new CoPilot+ AI features on this device. The specs for the NPU are certainly impressive (40 trillion operations per second!!) and I wanted to give it a try. So I used the smart pen that came with the keyboard to draw a very rough sketch of a bicycle in the Paint app and then played around with CoCreator+ to see what I could do with it. For just a couple minutes of tweaking, the results were impressive, and someone with more artistic talent could undoubtedly refine it much further. I’ve included the beginning and ending graphics with this review. In summary, this is probably the biggest upgrade in the history of the Surface line of products and is well worth considering as a new or replacement tablet. The improved performance potential going forward is huge.