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Customer Ratings & Reviews

Your price for this item is $26.99
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The comparable value price is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 9023 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compact size, and reasonable price of this product. Many appreciate the long battery life, reliable wireless connection, and its functionality on various surfaces. Positive feedback also highlights the responsiveness and lightweight design. However, some users experienced issues with the scroll wheel and occasional connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good Bluetooth mouse. It works and tracks fine. But be careful if you pack it way often in a bag; the rubber on one site was easily marred with packing and unpacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected and well contoured to fit hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is working well and, hopefully, it will continue. Microsoft mice have had a tendency to fail rather early in my expectation of their lifetime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have to try this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying Microsoft wireless mobile mouse 3500 as my wireless mobile mouse 4000 scrolling wheel rubber started sticking and disintregated. I am really not too happy with this product rubber material. In less than two years and light use can cause such a problem. Anyhow, I will have to wait for Microsoft's answer to this problem before I recommend the Microsoft wireless mouse. (I bought second one for its attractive price)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price but expect nothing fast, it comes with long usd stick which is easy to get broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far. Great value for the price. Just hope the mini usb/nano doesn't burn out on me again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no replacement dongles, dont break or loose it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well for a year then the dongle was hit and it was done. no replacement dongle available so its trash.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok. A little light and does not have a very durable feel. It worked as a decent backup but I wouldn’t use it on a daily basis.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage (literally)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transceiver failed after less than a month of use and Microsoft does not stand behind their warranty - they actually told me that Best Buy had to service the warranty (which is not true). So jow, a month old mouse is going in the garbage. Microsoft makes poor hardware and will not support it. Do yourself a favor and stay away- You'd be better off with a generic no-name mouse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse did not last long. After a few months either the dongle or the mouse failed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged it in, it worked just fine about a couple weeks. But now it didn't work at all. It's only $20 so it's not the end of the world...I just wish it would've lasted longer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Hilble, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Mobile Mouse 3500. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing didn't even last 60 days before breaking. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked ok for about 2 months and then wouldn't work at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was working great when I first started using it but wants to quit working continuously. I have changed the batteries 3 times and it is less than 6 months old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good while it worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for about a week and a half before the usb part of it messed up and now it doesn't work. i loved it up until that point. i pulled the usb part out of my laptop and the circuit board inside became detached from the encasing. So, i haven't had a chance to take it back because i work so many hours. and by the time I do get a chance, Best Buy, will probably say it's too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 Blind Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse and it lasted only a month before it crashed on me. Very disappointed in what I thought was a good product from an established company like Microsoft. Save your money on this one, I went back to using Logitech wireless mouse and no problems.

    I would recommend this to a friend