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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 31497 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the vibrant colors, high-quality materials, and comfortable grip of the Xbox Wireless Controller. Many appreciate its ease of use and intuitive design, finding it comfortable to hold and enjoyable to use. While some users reported minor issues with stick drift, connectivity, and button responsiveness, these concerns were less frequently mentioned than the positive feedback. Overall, the controller receives praise for its compatibility across various devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 3,129 reviews
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Still not wireless, no rechargeable battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like a dummy I didn't do my proper research when buying this controller. I got it to go along with my new gaming pc, after struggling to use Switch Pro controller and PS4 Dualshock on pc for years I finally gave in and decided to purchase a Microsoft controller so I would have no more connectivity issues. I really could not believe my eyes when I realized the Xbox controller still is not rechargeable. I only ever had a 360, and didn't mind the batteries too much at the time, but in modern times, when Sony and Nintendo have rechargeable controllers, even Google Stadia had them, there's no excuse why Xbox should not have them available. They're too rich a company not to have it as an option. Especially at the price range of these dang controllers? $50+ for no rechargeable battery?! Does MS own shares in Duracell or Energizer or something? I really don't get it, but oh well, that's my fault, I guess, for assuming... Still, I decided to keep the controller because it IS really well designed. I particularly like the textured grip thing on the back of it, feels very nice, and the letter buttons feel great as well, I find myself running my fingers over them for fun, they have a really great texture. I kinda feel like the right analog stick feels kinda big? Like it's hard to manouver sometimes or something... It's a fantastic controller but the batteries only lasting like 4 days for me? Is a big letdown. Who has money to be spending on batteries like that constantly, especially when you game as much as me. I use it mostly wired now which I hate because I switched from Pro Controller and Dualshock because I had issues with them if they weren't wired, I thought Xbox would be a better choice but I still have the same problem of annoying wires. I still use it wirelessly sometimes when I get fed up. I have mixed feelings about it. Xbox really needs to start making sense one of these years. If you have problems setting it up with your windows pc like I did, you might need to update your wireless drivers, in my case Asus, and/or also update the controller by using the Xbox app on windows.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Very handy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your basic Xbox controller. Will very likely get stick drift in the future. But it comes in handy when you just want to pull out a controller at any location. Doesn’t come with any cables whatsoever. Id recommend geting a rechargeable battery & even a cable that is COMPATIBLE with Xbox controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unclear how to recharge without replacing battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 out of 5 stars just because it eats batteries fast and from what I can see, I haven't figured out how to charge it using a wall outlet. I asked an associate in best buy who said that the newer ones seem to not be able to charge using a wall outlet. I bought an extra controller, so there is a backup, but I think customers should be aware that you will need to keep a lot of extra batteries if you game a lot or you will need to buy a separate cord to connect it to the xbox itself to keep playing, which may be a more cost effective option in the long run, but it defies the purpose of having a wireless controller. I haven't figured out why my android phone charger wouldn't charge this, since the controller would vibrate when I plugged it in. I removed the dead batteries, but it doesn't work at all on just a wall charge. It seems to need batteries even though it will light up the "x" button showing it seems to be charging. I also read on other reviews from other sites that if you try to charge it using a wall outlet, you will fry it. Just a lot to be aware of since these controllers are not cheap - I got it on sale, but they are still not something you want to have to throw away by making errors from inexperience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 4 out of 5 stars

    Very High Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works very well, and is identical to my original xBox One Series S. Of course it has one major difference, the color. Everything on the controller is identical to the original in shape and functionality. Also, certain areas have a extra area of texturing for improved grip. This controller accepts batteries for wireless capability, or a type c android cable for connection gameplay. Again, same as the original controller included with my Series S console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Grip

    Rated 4 out of 5 stars

    If You Love Blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aqua shift works just like any Xbox series X controller. There's nothing new or different in that department. But here it does set itself apart is of course the shifting blue color and the the back rubber grips. In the light the controller does look like it shifts between light blue to a little darker blue. On the edges sometimes you can see it shift to almost going to a purple blue color but not all the way. It all depends on the light and the way it hits the surface of the controller. Also has a sparkly look to it. Kinda like Vegeta's blue evolution transformation in dbs. The grips are also nice. They don't extend all the way to the back of the controller but to me that's fine. I read that the design on the grip is also unique to each aqua shift controller so no two will be exactly alike. So if you love blue and you like collecting controllers then this is a no brainer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes from your day to outline your experience for us and the community! The Aqua Shift colorway of your new Xbox Series X/S Controller truly is a sight to behold. We're excited to hear you've found it to be the perfect addition to your home setup! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    New Xbox Gold Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a new controller, just happened to be the new gold version. Matte gold at the top and black to the bottom. Sticks and D pad feel of good quality. Having difficulty with bluetooth connectivity on my PC but that’s likely an error on my end/the PC. Works great via USB-C so no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Gold Standard of Controllers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, with the perfect shade of red. Definitely a top contender for best looking stock controllers. Otherwise it is as great as all the other Microsoft controllers, comes with a fresh set of AA batteries to power the controller on although I’d recommend a battery pack. 4 stars because the sticks begin to drift depending on your playstyle and frequency. I’ve had some last up to a year while others start drifting 2 months in. It’s a luck of the draw in my book. Despite this I wouldn’t recommend any other controller and definitely not one with paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great color. Same as the series x stock controller BUT.....it's not as smooth as the carbon black series x controller to me. I may have to break it in more but then again I've played more with this controller now. It feels good in the hand...just seems a little stiff to me.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    IT'LL SUFFICE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a real nice color and feels good in my hands. I can't believe that these controllers still don't offer rechargeable batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controllers for Xbox Series & PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Both a “Red & Blue” controller & they both fit like gloves. My only complaint is why they still use AA batteries unlike the PS4 & PS5 controllers lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good controller to get while you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad Microsoft is bring back transparent controllers. This controller looks great. If you haven't already done so, get this controller before 6.12.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Beautiful Controller... Future issues.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Controller. The design is equally as beautiful. My only concern is the eventual stick drift that plagues modern controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my son loves it easy to use. I got for him for christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved Xbox One controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is basically just an XBOX One controller, but with some improvements. The sticks don't clack as loud as an original xbox one controller. The share button helps without having to press home + x/y every time you want to take a capture. The sticks are a bit stiff but just feel like they need to be broken in. The D-Pad is a lot more comfortable to use than the One's D-Pad. The only real issues I have is a lack of motion controls for potential improvements in aiming, like a switch pro controller or a PS4 controller. And there is still no included recharging battery or cable, so you still have to either buy a rechargeable battery or buy AA batteries. If you like the Xbox One controller, this is an objective improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fantastic controller, cool color.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the new style Xbox series X/S controllers. Not much has changed from the Xbox one controller besides a slightly better d-pad and a share button. The biggest and most welcome change is going from micro USB to USB type C. In regards to this particular color I really like it, but the white back shell kinda threw the whole look off for me. I love to tinker so I got a black backplate and stuck it on there instead. Looks way better IMO. Overall though the controller is perfect, vibrant, and stands out. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Perfect except for clicky volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is beautifully ergonomic and never leaves my hand cramped even after a 6-8 hour Destiny 2 session. I love the tactile feel of the back of the controller and the way the triggers feel. I have no add-ons to the controller, I use it as is. The pink is beautiful and vibrant. My only dislike with all first party Xbox controllers is how loud and clicky the buttons are.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller is nice, but not perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is absolutely beautiful in the shock blue color, and it’s awesome having the latest and greatest controller, however there are some issues with this new controller. The controller sometimes shuts itself off during gaming and that can be really annoying especially in a Ranked Match on Rainbow 6 Siege. There are also audio disruptions to the headset with this controller as I do not have this issue on my original Xbox One controller that I have had for 5 years now and still working flawlessly. Microsoft needs to be aware of these issues and needs to release a software controller update to fix these issues. I might have to take advantage of the extended return policy until Microsoft fixes them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the campatblity with this gaming controllers, I even have this controller at home and love to use on what ever is compatible with a Xbox series X|S controller. Another reason i use gaming xbox controllers is i can use it as a TV remote the only thing i wish it had was a better way interact with the xbox controller and turn off my tv if i wanted to.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works great for my xbox x console its black and new

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Decent face lift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep it do be a solid 4 until Microsoft smooths out all of the kinks as well as best buy figuring out how to send it without knots and wrinkles on the box... upgrade visually from the last gen but connectivity wise got some decent changes. Compared to the old bluetooth model (Xbox One S controller) this model is more advanced. In addition also purchased the rechargeable battery separately. I primarily use it for racing or platform games on PC and I'm so glad when I plug the controller in to charge and it actually remembers the bluetooth connection when unplugged rather than having to pair it all over again unlike its predecessor. I like the usb C integration and the feel of the texture. Even tho the texture is more rough, the controller feels smoother around the edges and seams that the last model.

    I would recommend this to a friend