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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 271 reviews

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Rating by feature

  • Connection Quality

    Rating 4.3 out of 5 stars

  • Performance

    Rating 4.3 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the MG7700's ease of use, excellent performance, and straightforward setup process as significant advantages. Many also appreciate its competitive price and the combined functionality of the modem and router. While some users reported connectivity issues and limited range, the positive feedback on performance and ease of use outweighs these concerns for most customers. The strong signal and good coverage were also highlighted as positive aspects by many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Good modem/router combo for Xfinity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because Xfinity said my old modem was outdated (which it was). This modem/router combo was easy to set up and, after doing a reset to update the firmware, I was able to go in to tweak my settings. I get great speed. I took one star off because the range was only a tad better than my ols one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for Xfinity us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Xfinity 250g package and we get every bit of it using this. My old one also bought from bestbuy maxed out at 300g but we only saw maybe 60 of of it. With this I really feel I am geting the most out of my internet. Set up was easy before I opened the box I called Xfinity and they programmed everything for the new one at no cost. All I had to do was plug it in once they said to do so! My playstation (when wired in) now only takes 20 mins to download a 90g game when before it would take all night with my old router plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds wired and wireless! Easy set up. Did have to go into the modems user interface to change some settings to adjust wireless signal quality as alot of my neighbors were using the same channels and frequency. Other than that, speeds are as advertised with quite a few devices connected. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed, reliable and convenience combo modem and router. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!love that this works fast ,replaced old with this modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xfinity rental replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our xfinity gateway…works perfectly for our 800mbps plan speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, reasonably priced and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a dual band gateway its fast and covers our 1400 sq foot 2 story condo very well. We run 9 different devices on the wifi and it handles them all without a problem or slowing down. I am pleased with this device. Also easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Better than Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to set up and reliable- this was way better than the router I was renting from Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Got this for Spectrum 500mbps Internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is on the approved list of Spectrum equipment. I was able to get it activated over the phone with Spectrum no problem. Definitely better than the separate router and modem set up they have. Surprisingly, during my speed test, this modem/router gave faster speed than the Spectrum’s provided equipments.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and at a good price...what I didn't like was that with the application you can't control it.but from there it is fast and does what it has to do...yes I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It did the job after Spectrum's "upgrade"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router that looks almost identical to this fixed my internet after I got a boost in speed from Spectrum after an outage. (Old router would throttle speeds to almost dial up speeds apparently) Needed something to handle 500+ mbps download and 20 upload and this did it with pretty good reception. Doesn't have wifi 6 but for under gigabit (Wired at least) internet it'll work fine. Can't say much else but thank you Spectrum for the upgrade but not so much for the required new router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Expensive but definitely better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and definitely faster speeds for the phones and playstation get cat 8 cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is Fast, easy set up and works well. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for over a year no isses great speed akd quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Reliable router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got a reliable modem/router that I can trust that works pretty well with my cable provider. In stay at home school and work during pandemic a reliable internet is greatly needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to connect and get going. Fast and high speed ! Nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great wifi router/cable modem combo w speed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router because my existing system was too slow for my WFH office. My limitation was having only comcast and a cable modem setup at home. This works great, no issues setting up w comcast and it is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    This combo rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combo Router and Modem works great! So easy to set up love it! Works great for high speed intranet and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola MG7700 - a good Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid Modem & Router from Motorola. I upgraded from MG7550 Model, also a Motorola Product, but I needed a higher download speed to match my ISP, and this Modem so far is doing the job. I would recommend Motorola Products in this category.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola MG7700 with Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this unit for the initial Comcast service call, with the tech present. Everything went smoothly and it's very fast. It's been about three weeks and I've had to reboot the router maybe 3 times to restore a connection. No other issues. The modem is very easy to log into to customize and select options. I hope it holds up for the long term.

    I would recommend this to a friend