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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Shapes Hexagons Expansion Pack for its easy installation, bright lighting, and expandable design. Many customers appreciate the affordable price point, especially when compared to the starter pack, and enjoy the creative possibilities it offers when combined with the original Nanoleafs. While some customers have concerns about the product's high cost, others have experienced connectivity issues, particularly when using both Apple and Google Home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanoleaf expansion pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding three panels to the starter kit really rounds out the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanoleaf shapes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nanoleaf shapes. Makes a great edition to any home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful excellent good packaging i like it as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these lights, easy to install and customer support is quick efficient

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    An extra piece of trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the rest of the Nanoleaf line, this trash does not consistently work and disconnects at random. The app was designed by masochists.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t come with parts to extend the set had to order separately on nano website. Still waiting on parts.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hi! Our apologies for the inconvenience. Please mention this to our product support team and they will be more than happy in helping you out and making sure you have all the necessary items to make it work.

  • Rated 3 out of 5 stars

    Legit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. Son loves them and they are legit in his room. A bit expensive tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best series yet by nanoleaf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects much better over the first style. Sticks to wall better and has better design to fit everything together without compromising the entire installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your tired of conventional lighting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all the different options. The audio function is super cool.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t sync to WiFi. Couldn’t get in touch with customer service for assistance. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hi! Our apologies for the inconvenience. We would love to help you out with this issue. If you do have an issue with connectivity our Panels will only work on 2.4 GHz Wi-Fi frequency and not 5 GHz. We would highly recommend that you get in touch with our product support team as they will be more than happy in helping you out and finding you a solution!

  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item because I didn’t read where it said it was an addition. Start pack needed

    I would recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hi! We have Nanoleaf Starter Kits that include all of the necessary items to have your lights up and running perfectly. Expansion packs are add-ons for your existing setup. If you have any specific questions you could always visit our product page.

  • Rated 2 out of 5 stars

    impulsive buy . i cannot recommend or not recomm

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt get a chance to open this impulsive purchase

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hi! Our apologies for the inconvenience. We would highly recommend that you get in touch with our product support team, as we would love to learn more about your experience with us and try to make things better.

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things stopped pairing one day and never worked again. Customer service is useless. Awful product too expensive to do this.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We're so sorry for the experience you've had with our product and Customer Service 🙏 Shoot us a message on any of our social media sites and we'll assist you accordingly there 💚

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks it's a different connector than nano leaf normal panels

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hi Andrei! Yes! that is correct, unfortunately, you were not able to physically connect older generation Panels with newer Panels as they both use different Power Supply Units and Linkers.

  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and app works great to control the lights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nanoleaf used to be some of the most reliable smart lights out there, but that just isnt the case anymore. I spent over $500 on panels and expansions. Within one year the controller for the whole system stopped working. It was within warranty so they sent out a replacement. After another year, THAT controller stopped working. When I reached out, it took their support team TWO MONTHS to eventually tell me that since it was out of the warranty they wouldnt replace it. I had to pay $40 for a new controller. It is unacceptable that the piece of hardware that runs the whole thing is that unreliable that two just stopped working within a year. But, it was a choice between $40 or wasting the original $500 investment. Pick a different brand.

    No, I would not recommend this to a friend
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