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Customer Ratings & Reviews

Your price for this item is $188.99
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Customer reviews

Rating 4.6 out of 5 stars with 6290 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible connections though my 1500sqft apartment.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great if you’re close to it or down have any walls in the way, as soon as you have anything like that, you’re screwed. In my apartment if you’re 15 feet from the router and through a wall, you will get nearly zero connection, when you have an unobstructed path you’re fine. Even my router for 2012 which I replaced was getting better speeds than this. Will be returning this tomorrow. Ease of use is just fine, super easy to setup, but trash afterwards.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not what its cracked up to be...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very dissatisfied with them. I get full speeds on the router but very slow speeds on the pods. The pods also disconnect all the time it will say good connection then weak and lose internet. Its literally 25" away. It says to move it closer but then it would be in the same room

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for giving us your feedback on Nest Wifi, and we’re sorry to learn of your poor experience with the performance and connectivity of the Nest Wifi points.

      It is important to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      It may also be helpful to try the following steps to see if the Wi-Fi performance will improve:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We’d be happy to help and guide you with further troubleshooting if you can visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Ease of use, Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Simple yet Powerful!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WiFi mesh set because of the constant failure of my ISP’s WiFi to maintain a consistent speed and connection throughout my house. Google’s system has solved every issue I had with the old WiFi. No loss of signal, no dead spots in the far corners of the house, and best of all...when there is a lot of company staying at the house, I can use the app to prioritize my devices so they don’t slow down too much (a feature I wasn’t even aware of when I bought it). I have since learned you can even create another SSID for your kids and then set a time for it to go off, thereby preventing your kids from sneaking around and using their devices in the middle of the night to play games or watch YouTube. And because I have fiber internet, I didn’t even need a modem. I just plugged the Google Nest right into the network and, BOOM, instant internet. It really is a set it and forget it type system. The only people for whom I wouldn’t recommend this product are those that are more advanced in networking and would like the ability to take a deeper dive into the setting of their home WiFi network. This is more a system for those who want to set it up once, and then forget about it...and it accomplishes that goal beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Overall good but some concerns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes : Overall setup was easy to install and get it up and running. Compact and looks good Checking internet download and upload speed Testing point connectivity and its strength Dislikes 1) Nest point doesn't always connect back when there is a power cut. It happened twice where I need to go and physically unplug and plug the device back for it to come online. 2) I upgraded from first gen google wifi (google hub) and only after purchase I realized (or came to know) that google hub cannot be used as an additional point. 3) the new google home (wifi) app interface is good in some aspects but when it comes to pausing wifi devices, I felt old app was much more easy. For you to quickly pause a device, you should have configured it as a group and same device cannot be part of multiple groups. I wonder if the google folks even use this app for day to day stuff as they would have caught this by now. 4) Point connectivity doesnt show a scale to understand if moving it around from one room to another room improves the strength any better. Currently it shows "Great" but I dont know if this is the max that can be achieved or am I compromising by keeping it even farther.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Setup
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    A good Wi-Fi solution for most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi coverage and fast speeds. Super simple management. It's well suited for most homes. My experience wasn't great. Initial setup was simple and worked perfectly fine out of the box. Everything stopped working after it's initial software update and a factory reset was all I could do to bring it back to life. It worked great after that until some internet problems I ran into weeks later. When internet connectivity drops, I'm not able to use the app to manage the devices. The only insight provided is a flashing yellow light on the unit. I got out my old wireless router and the internet started working again. Google phone support doesn't exist during the pandemic, so I didn't press this any further. Maybe it was a defective unit but this was anything but simple and straightforward for me.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TRobinson,

      We appreciate you for taking the time to share your feedback with us. We're sorry to hear you're encountering some issues with your Nest Wifi.

      The flashing yellow light on your Nest Wifi router is an indication that there may be a network error or the factory reset button is still pressed. You can check the following support article to see what the lights of your Nest Wifi mean and what to do when they are on: https://support.google.com/wifi/answer/6191584

      Unfortunately, our phone support channel is not available due to current events. But our chat support channel as well as social media channels such as Twitter and Facebook direct message are still open to assist you. You can reach out to us here: https://support.google.com/wifi/contactflow Nest

  • Pros mentioned:
    Coverage, Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest works great. I have the router and 2 points. The router I have in the living room and the points are in the far bedroom and the garage. I get great coverage throughout the house and it also covers my entire 3/4 lot. The one thing that surprises me is the point in the bedroom is about 40' away and through 3 walls and has great connectivity with the router. The point in the garage is about 30' away and through 2 walls and has poor connectivity. Even so it still works and has great speed. Triple my old router. Overall a real good product and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good mesh system, easy to set up, fast.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good coverage, easy to set up, each acts as a Google Home speaker which is nice (my old Google homes are in a closet collecting dust now lol). One gripe is one of the access points goes offline sometimes for no reason, I have reset it to factory and then re-added it to the mesh, it seems to fix the issue for a few months, but then occurs again. might be a dud. but it works for the most part.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Danny, we're glad to hear that Nest Wifi is providing you with fast and reliable coverage for your home network, and that you had an easy time setting it up. We do apologize if one of the Nest Wifi Points goes offline for no reason. Resetting was also a great idea to try and fix the issue. However, if the offline issue is still persistent, then we may need to take a much closer look at the issue. We recommend contacting our Pixel Buds support team for further help using this link: https://support.google.com/googlepixelbuds/gethelp Nest

  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I originally purchased the Nighthawk AC2300 Dual Band Smart WiFi Router. For my home and constantly had issues with disconnecting from the Internet several times a day. And then decided to buy this router and the only negative thing that I can say about it is that I waited too long to get it. Since installing a router I have not had any issues with connectivity and not mention it covers up to 3800 ft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, ir works great. Easy to install. We have lost connection a few times, which is challenging working from home. This happened at first but seems to be working fine now. Veey fast. The other issue is the ring doorbell lost connection and we are working on fixing that problem. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    MESH-AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get any easier to setup and much improved connectivity throughout the house ... a must get if you keep having slowness or dropped wifi

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Took some trial and error but it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a two router set up I had with two older routers. My home is a 2,000 sq ft townhouse that is narrow and deep. Unfortunately the modem and router entry point into the house is at the very back corner of the lower level. Initial set up was easy, but after mesh test said satellite had a “great” connection, my daughter would be dropped from the mesh network. I would attempt to run a mesh test and it would end in error. After lots of trial and error on the satellite placement and rebooting the system in sequence (modem, then router, then satellite) it seems to be working now. The best part is the improvement in speed (50 mbps to consistently 115 mbps).

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Excelent wifi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the poor connection that I get in my lower level. Upstairs I had great wifi but I found that because of the florescent lights in my craft room was getting in the way of good reception. The person that helped me at Best Buy was very knowledgeable and explained all of this. He recommended the Google-Nest mesh system and what a difference that has made. I know longer have connection issues in that room. The only thing I had problems with was that google stopped answering my commands. To fix this I brought it back to the factory default and I haven't had any issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new house with a 250mbps connection and was speed and connectivity issues with my old router. Due to the size of the house I decided to go with a mesh network, and after a lot of research I bought the Google Nest Mesh system. I am extremely happy and my network is fast and solid. I am very satisfied with my purchase and would I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Better than competitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bunch of Amazon devices so when it came time for a mesh network I tried eero. It was terrible. The points kept losing connection and I had to keep restarting the main hub. After a week of trouble I returned it and got this Google set-up. Even with one less point, this package is a beast. Set-up was easy and I get great coverage throughout my whole 2,000 sq. foot home. I love the app and the ability to group devices, pause internet access and prioritize devices.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great WiFi device for coverage and connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having coverage issuese in my townhouse and intermittent internet connection problems as well. This was on sale and decided to hook it up to my existing internet modem and it has worked great. My home has move coverage with the add on point and the connection for my devices is more consistent and don't disconnect as it did with the internet providers router.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help out with poor connectivity issues when we moved to a larger home. So far it’s working well but still struggles at times due to Spectrum’s terrible internet service. When the connection is working properly though, the mesh system provides a very strong signal and far more reliable connection than my old Linksys router. I already have google home set up with numerous devices so this system fit right in and integrates nicely. Set up was a breeze too.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great for wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having problems out of my old Belkin router for a while now. I was not able to use my roku in my bedroom, as well as having poor connectivity with my ipad and phone when I am on the side of my home farthest from my router. With this mesh system, things have been greatly improved. My wife and I can both work from home without issues. I can finally use the roku, and there have been no buffering issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Like but wish they didnt fail so quickly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to control internet on certain devices and see which devices are connected. Longevity of access points gets a thumbs down. Constantly need to restart due to loss of connection.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Highly recommend !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our internet connectivity issues.! With 2 adults and 2 children at home working and attending school we had to many devices on our internet which caused lots of disconnections. Google Nest fixed the problem immediately. Its easy to install. Worth the price, highly recommend. 3 pack is perfect for our 2500 sq. ft. house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Sleek design - easy to set up - totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were in major need of an upgrade for our router - this was super easy to set up - its sleek and doesn't stand out and look all boxy and ugly on our living room stand - perfect for getting a booster in the home office that sometimes has poor connectivity~ super pleased!

    I would recommend this to a friend