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Customer Ratings & Reviews

Your price for this item is $188.99
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Customer reviews

Rating 4.6 out of 5 stars with 6290 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 77 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Google nest system really works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in our house that was not hardwired to our modem would lag out, Especially gaming consoles. Our modem and router are downstairs in the laundry room so everything upstairs had issues. Ounce we installed the Google nest system nothing has dropped out or lagged. It’s a bit more expensive then other wireless systems but well worth it. No more complaints from my children is priceless. Easy to install as well. No issues.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Slow speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright so I bought a set of these and when it's plugged directly into my modem I'm maxing out at 450mbs download while standing directly next to it, when I'm paying for 1gb. I understand devices have speed limitations but my iPhone 11 gets 550+ when I'm connected to my netgear router. SO, I'm cool with 450mbs if that can hold up, even tho I'd prefer it to match my netgear, but I have a very large space so I bought a second set and I have 6 total units. After hooking up the additional 3 my speeds dropped to 150-200mbs even when standing directly next to the main router. I've factory reset it several times and not sure why adding 3 more units would slow speeds even further. I'm really disappointed with these considering how much they cost. I'll be buying mesh networks from several other brands and test them against these. So far I've tested 1 other mesh network brand and it has performed even worse than the google setup. If anyone has any advice or tips please let me know!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month and so far it’s good. Was a simple and quick set up. Worked with my spectrum modem which was a plus and didn’t need to go buy one. I’m getting roughly 300-500 upload wireless and wired I’m getting a consistent 400-500. Mind you I am paying for a 500 service. Pros: Easy set up Great consistent speed for all devices Mesh system works great Coverage is ok, from the “points” but great strength from the main router Cons for me: A little on the pricey side Speakers are iffy, ended up disabling mics as I’d rather use my google hubs Only 1 port on the router so you will need a switch if you like to plug in (kind of an annoyance they designed with just one...) Wish the points had a port to plug in devices as well (wish for one in future release *fingers crossed)

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Ethernet ports, Price

    Rated 5 out of 5 stars

    Great Router and mesh system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the eeros system, I love that system but had one flaw the the router kept dying on me. Lucky for me i didn't own the system. My ISP own all the equipment so after the 3 router died i finally had enough. I started to look up many reviews on this google nest system that everyone seem to really love. I will have to agree i love the system. I haven't had any issues with it (yet). The fact you get two wifi signal buster that are also google speaker make it nice. The router itself is simple no million ports on it just two of them. Now for gamers that can be downfall so you might want to by a mini switch so you can have extra ports. The setup is simple just download the app and follow the instructions. I will say for the price it little high but with everything you can add to it, i can say it worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were probably the easiest setup process ever. Instructions were simple and signal was very reliable. This was good to cover the dead spots in my house and also doubled as a google assistant with speaker. Controls were simple and love the priority service feature so I can make work or gaming a priority in a house filled with people streaming and gaming. Only compliant is that I wish there was more option for colors and that the access points did not come with a network port. A little pricey compare to other tri-band or WIFI 6 mesh network but I like google products for its ease of use and accessibility.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    expensive but reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was almost perfectly easy to set up (the first time, the system got confused between the first and the second mesh point, but then it was fine when I reinstalled the second mesh point), and since then it has been running problem-free, with a consistent signal throughout the house. I just can't give it five stars because it's quite expensive. In other words, at this price, it's fine but I can't say it's exceeding expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi coverage and speed. Setup is not quite as easy as they would have you believe, but it is easier than many others. Price is higher than some others but with the good performance and the bonus of google assistant built in it’s worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Nest Wifi for 2 months and love it so much that I got another set for my second home. Pros: + Easy to set up + Reliable - never need to reboot or troubleshoot connection + Great controls - Monitor your wifi from anywhere, cut off devices, create sub-networks, prioritize devices for internet connection, etc + Google Assistant and Home integration - can shut off assistant with a mechanical switch + Beautiful design - love the light when assistant is activated! Cons: + Somewhat expensive + Can't set up via the Nest app (only Google Home app) despite being called "Nest Wifi"

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works well, pretty easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to provide wifi across a 4200 sf 2 story home. It was pretty easy setting this up but we did have to repeat some steps more than once. Once it was set up we had good coverage throughout the house. I'm not very impressed with the Google Home app, and we get strange results trying to use Google Assistant. For example if we ask it to play music it sometimes says it needs more information to handle that request and refers us to the app. But the app has very little help or other useful info on what we need to do. Overall the system does what we want but I think it is a bit overpriced for what it does which is why I gave it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, works as advertised. A bit pricey, but worth having quality signal strength. 3 story home, 1,300 sq ft per floor, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the speed my Comcast cable modem/router was delivering. The nest mesh WiFi system boosted it 4X! It's on the pricey side. Will take about 2 years to recover the cost since it must also be paired with a modem and Comcast modem/router is only $12/mo. But the speed is so much better and with added benefit of google assistant in each location I feel good about the decision. I found it a breeze to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great system works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Wifi works really well. You can control everything from your smart phone and pause devices such as kids devices when you want or schedule them. You can also integrate more wifi points and doorbells such as Hello and Nest smoke/carbon monoxide detectors on the fly by scanning QR code. It will email you when something is wrong or goes offline. I have had no issues with it and am looking forward to getting a couple of more nest points for expansion. My only real gripe is the price, they are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a much needed wifi upgrade, fully covers the network access for our size home. Especially my wife was happy, only one wifi network to connect to instead of our previous two older outdated (read slow) wifi routers. Installed super easy with only a smartphone and a google account. Kind of expensive, but cheaper than the newest wifi6 stuff. None of our current devices seem to support wifi6 anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Google NEST 3-pack

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good performance and stylish. Easy to use, good quality, a little pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    a big improvement over my previous wifi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well designed and well thought product. I have a fairly large two story house and the coverage is great everywhere including backyard and garage. I really like the SW features as well, the possibility to turn off the connection for specific devices is great to make sure the kids don't get too much screen time. A bit expensive but the quality is definitely there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Google builds great mesh network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of Google Nest Wifi but wanted the newer ones, in part because I'm a tech geek! :-) The product was very easy to set up and get running. I haven't noticed an increase in speed versus the previous wireless mesh network, but do like that the access point doubles as a speaker and has Google Assistant. My only beef is the cost. I don't think it should be this expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Lightening speed internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT!! One of the ladies from the soho recommended it after I was told to go around the store for help (unhappy)! She was my saving grace for my wifi issue and now I have wifi like the soles of lightening. Expensive but worth it since I also have the google home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing and easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed how quick and simple it took to install. The speed is impressive and I highly recommend it for those with slow speed Internet. The product is kind of expensive but it's worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Google Nest Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Fixed my Wi-Fi drops in my upstairs. Very easy to install, works absolutely fantastic. A bit expensive, more than I wanted to spend but my Netgear Nighthawk Router gave up so... I am ok with this product. No issues, no drops. Get what ya pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wifi for the Whole House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having such troubles in our house (a fairly larger L shaped old farm style house) with Wifi and using traditional routers and extenders. So we decided to try out a mesh network with Google WiFi and it has done wonders! The entire house is covered with great signal with the 3 pack and devices transition seamlessly to the best point as you move around the house. No more dropping WiFi on our main router and having to reconnect manual to extender, etc. the Google WiFi and Google Home app make it SO easy to setup the mesh network and offer really neat features and information about your network too. I love it! The only single downside is the Google WiFi is a tiny bit more expensive than other mesh networks, but I think being backed by Google, their reliable and customer service, is worth it. Not to mention they are so sleek looking and fit in perfectly as a nice looking decoration too.

    I would recommend this to a friend