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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Orbi AC1200 Dual-Band Mesh Wi-Fi System's ease of use, impressive coverage and range, and strong signal strength, leading to improved performance and uninterrupted streaming. Many appreciate the quick and simple setup process. While some experienced internet connection issues, the positive feedback on performance and range outweighs these concerns for most users. The system is also praised for its reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Range
    Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream tv and was getting lousy connection, kept buffering, loosing internet connection, etc. Purchased my Orbi system and boom...no more lost connection, we get great reception now even on a tv in the finished basement through concrete...this system is Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Great internet connection throughout the house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 9 TV's to provide internet connection to at home. Before using Orbi I could not get consistent internet service. After installing the Orbi system myself, there are no more interruptions or freezes when watching TV. My computers and printers all operate with great speed and I am able to complete my work from home with ease. With Orbi I get great service throughout the house.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system works pretty well. My only complaint is that some items, like my smart tv, need to be reconnected to the network every time I turn them on. Not a huge issue, but unexpected.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Netgear-orbi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this netgear-orbi ac1200dual band mesh and I have been very happy with it. So far I haven't had no problems at all. I recommend this for anyone who has trouble with internet connection issues.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    We are so pleased with our internet now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so much trouble with our internet service until we bought these extenders. We also were pleased by the price!

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t cover the mesh system it’s suppose to have is horrible. I couldn’t get my PS4 to even keep a consistent connection let alone my PS4 couldn’t even automatically connect to it. I had to manually connect to which on the internet company router I had no problem automatically connecting my PS4 . Then my door bell wouldn’t work cause this horrible router will cut off internet on what ever is not being used. So when I was trying to connect to speak to who ever is ringing my door bell, guess what wouldn’t work. As well other features that Berger’s has doesn’t even work lol horrible! Let alone folks I highly advise you watch out for Berger’s an all companies insurance/ warranty scams they rob you of 3 months of you additional so called warranty. Your suppose to have your regular warranty which is 60 or 90 days then after IF you decide to purchase additional warranty then it starts from your purchase date; nope not with this company netgear they minus 3 months off the date of purchasing the item. Connection is ok nothing good IF you get a connection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying. This to extend my WiFi in the house, it took a couple times for it to set up. Once I got it going it was good, but it continually disconnected. Getting customer service to help was a joke as well, and once I go thru it didn’t help either. Not sure if the product doesn’t work well in general or just with at&t? I took it back and got my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Don't recommend it..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect to ps4 and disconnects from tv all the time ..

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Orbi,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Orbi. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.