Customer Ratings & Reviews
- Model:
- CBK752-100NAS
- |
- SKU:
- 6445370
Customer reviews
Rating 4.3 out of 5 stars with 201 reviews
(201 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the Orbi AX4200's extensive Wi-Fi coverage, ease of use, and impressive range, with many praising its simple setup and strong signal. The system's performance is also frequently lauded, exceeding expectations for reliability. However, some customers note the high purchase price as a drawback.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not Ready as of December 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this, but the setup was ridiculous. Had to call both Xfinity and Netgear to get service working for over two hours. The app from the playstore simply did not work. I still cannot get the satellite expander device to sync so I really still don't have a mesh network yet. I am sure I will make it work, but it is taking hours and REQUIRES phone in support.
No, I would not recommend this to a friendRated 2 out of 5 stars
Will not work with Xfinity/Comcast in CO Springs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Xfinity/Comcast as advertised. You have to go on-line to get user support groups to get it to partially work. Way too much technical/reconfiguring for the average user.
No, I would not recommend this to a friendRated 2 out of 5 stars
Netgear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned for a better router package that was recommended.
No, I would not recommend this to a friendRated 2 out of 5 stars
poor range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. The Geek Squad guy said I probably had a bad one
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi vshaw,
We're sorry to hear that you had problems with your CBK752 and have already returned it. If you decide to repurchase the Orbi or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Stopped Working!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it worked. Stopped working after 32 days.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BestBuyHawk,
Thank you for your review and feedback. We're sorry to hear that you are experiencing problems with your CBK752. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team