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Customer Ratings & Reviews

Your price for this item is $131.99

Customer reviews

Rating 4.1 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the 26 lbs. Countertop Ice Maker for its speedy ice production that complements their countertops. However, concerns are raised regarding its durability, with reports of it ceasing to function after minimal use. Additionally, the noise it produces during operation and its smaller-than-expected size are mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
  • Pros mentioned:
    Ice production speed

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good ice maker. I didn’t have no problem with it . I use it almost every day almost

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about the NIM026MS00. We are glad you enjoy using the unit. Thank you for choosing Newair! newair

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time i actually read the reviews on this product and got it i have had it for a few months. It might be small but it is mighty. I barely hear it running. So if you don't have much counter space this is the ice maker for you.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM026MB00. We are glad to hear you like the unit's features. We highly appreciate your feedback and for sharing your thoughts. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production speed
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Not loud like my last one ie was a different brand! Makes ice very fast!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM026MS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New Air 26lb ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small ice chips drops out at a reasonable time! Large ice takes a little bit to long.lce gets stuck to the side which stops it from fulling up ! You must unstick the ice for the ice maker to continue making ice at times other than that l have been enjoying my ice maker!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for sharing your thoughts about the unit. We highly appreciate your feedback NIM026MB00. Thank you for choosing Newair. newair

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Air ice makers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ice maker. It dosen't take up space in my freezer and small enough to put beside my fridge when I need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 11 months after minimal use.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Ice production speed
    Best Buy Employee

    Rated 2 out of 5 stars

    Poor longevity

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker works really well and makes ice quickly as most other models, however as other owners have noted, the machine dorsnt last long . I owned mine for a little over a year and the pump and water sensor just went out on it. Will look for a different brand with better lifespan for my next unit.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Ice production speed

    Rated 4 out of 5 stars

    FAST and effective, but very small!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy works HARD! It is FAST and effective, but the reservoirs for ice and water for making the ice are both both so small that for our family of 4 we are CONSTANTLY filling it up. I got tired of my refrigerator ice maker breaking and decided to get a counter-top model, but I wish I had invested in something larger. Other than its size, it is very effective and makes ice in about 13 minutes!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this Newair product NIM026MS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production speed, Size

    Rated 5 out of 5 stars

    Quick Ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy ice maker. Makes the hot days so much easier with small or large cubes and it does churn out ice fairly quickly. We purchased this for an air bnb so that guests could use it for cocktails or blender items - works exactly as described.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product EC200WF. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker makes ice quickly but it is a little noisy.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this Newair product NIM026MB00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production speed, Size

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just connect and add water, will get ice in less than 5 minutes, two sizes. Really easy to use

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product AI-100SS. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Ice production speed, Size

    Rated 5 out of 5 stars

    Perfect Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Stylish,compact and does a very good job!

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM026MS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Fast, Easy, Dependable... Tray is pretty small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy machine that produces ice quickly. New air makes a solid product. In the past I ahve owned the new air 40 lbs model that lasted many years before my kids decided to fill it with yogurt to make popsicles. (not advised. :)) I wish the tray was a bit bigger as it seems to only hold about 1 lb of ice before it is "full". I recommend this product for small families or light use. If you need more than 1lb of ice at a time go for the 40 lb producing machine... still NewAir is a brand I will recommend all the way.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about the unit NIM026MB00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.. newair

  • Pros mentioned:
    Ice production speed

    Rated 4 out of 5 stars

    Works well but ice doesnt stay frozen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and well but i wish it kept the cubes frozen agter there made. At least as they melt the water just drops back into the tank so it cycles more so it does stay full throughout the day

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for sharing your thoughts about the unit NIM026MS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Rated 5 out of 5 stars

    Decent ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit functions like it should. Be advised that this is a smaller unit and it does take quite a bit of time to get the amount of ice you would need for a few glasses, but good unit at a fair price.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM026MB00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ice Maker Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker performs well. You can hardly tell that it is running other than when the ice drops to the bin. This product is ideal to place on a countertop due to it's compact size. I recommend this to any smaller family I would imagine 4 or less. I do keep a bin to store ice overnight for coolers ect.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your to comments in regards to this product. We are delighted hear the unit has met your expectations. Thank you for choosing Newair! newair

  • Pros mentioned:
    Ice production speed

    Rated 5 out of 5 stars

    Nice machine for small amounts of ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it continually uses the water to make new ice when the cubes melt. The cubes are pretty small but my kids seem to like this machine. It makes ice fairly quickly. I like that. I would buy it again

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NIM026MB00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Rated 4 out of 5 stars

    Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker is perfect for use outside on the porch in the Florida heat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TINY ICE CUBES ON LARGE SETTING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this ice machine is portable and I’m able to store it on the kitchen counter. But I didn’t like how long it takes to make 1 round of ice cubes and that on the large setting, the ice cubes are so small. I’m wondering what the small ice cubes look like. I also used filtered water, but the ice cubes did not come out clear!!!

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Ice production speed

    Rated 4 out of 5 stars

    For the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it gives me ice.. its melted a little but its cold. Js

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair. newair