Customer Ratings & Reviews
- Model:
- AF181
- |
- SKU:
- 6570528
Customer reviews
Rating 4.8 out of 5 stars with 268 reviews
(268 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the Air Fryer Pro XL 6-in-1 for its ease of use, ample size, and excellent cooking performance, resulting in crispy and delicious food. Many appreciate its quiet operation and the large capacity, which is suitable for families. While some users noted minor adjustments needed for temperature settings compared to conventional ovens, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like 3 times louder than my old Ninja fryer, Not happy about that new model, will return it back to the store.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 3 out of 5 stars
New but not new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this brand new, but when I received it has sole cosmetics spots which is weird !!!
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Ninja - Air Fryer Pro XL 6-in-1 with 6.5 QT Capacity has some cosmetic spots. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Size
Rated 3 out of 5 stars
The hype seems too “loud”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is noisy. Perhaps it was my unit but not the first experience with air fryer. The hype seems too “loud”. A half price unit I took for it does the same and I still can hear music in my kitchen. Just do not put away the box until you think is what you want.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you find the AF181 model to be too loud. We will absolutely share your feedback with the relevant teams for consideration on future products.If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Smoke detector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this air fryer but every single time it sets off my smoke detectors.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Melanie,
Thanks for taking the time to leave your review.
We're glad to know that you are loving your Ninja Air Fryer. However, it sets off the smoke detectors when you use it. We understand that it is something that can be improved. We will absolutely share your feedback with our teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Stopped working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for the two weeks that it worked. Stopped turning on within 2 weeks :(
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen