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Customer Ratings & Reviews

Your price for this item is $80.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the coffee taste, ease of use, and price of the DualBrew 12-Cup Coffee Maker. Many customers rave about the great-tasting coffee it produces, with some even calling it the best coffee machine they've ever owned. The coffee maker is also praised for its user-friendly design and affordable price point. However, a small number of customers have experienced issues with messiness, defects, and the coffee maker stopping working after a few months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 761 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a K cup user but thought this might give some flexibility to the family. I completely underestimated how much we'd love it! First, it makes great coffee. Both pot and cup sizes. It's super convenient, easy to use, doesn't get drippy and messy like my old Mr coffee pot, and it offers the whole family simple flexibility on their hot beverage of choice in minutes. I've only tried the cold brew feature once and I think I did something wrong because it wasn't great. I have to chalk it up to user error because everything else with this machine has been top notch. Will buy as gifts this holiday season!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product, good quality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, easy to use and easy to clean. It includes a couple of coffee filters but I would recommend purchasing the reusable filter (it is more convenient). It properly maintains the temperature of the coffee after making it. I honestly haven't used most of the features it has, but they should work fine. The only bad thing I have found is that, especially if you use reusable kcups, do not fill them too much with coffee otherwise the coffee will spill or leak out of the kcup, the same thing happens if you use the filters to make the entire pot of coffee, try not to fill them too much or else they will overflow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never going back to Keureig!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always bought Keurigs, but decided to try something different and so glad I did! The delay feature is perfect for having coffee ready for the morning and it’s so easy to go from coffee pods to a pot of coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with the ease and functionality of this maker. I love that it has given me back countertop real estate, ridding myself of a regular brewer and the Keurig. Very modern-looking and streamlined. The carafe function gives and keeps the coffee piping hot, which is different, yet a wonderful add. If there was a recommendation, gauging the water levels for the carafe dial is tricky. I hope they keep this product around for awhile. In in love!!!! Purchased during a half-off Black Friday sale. Bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amaizing choice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the dream when you wake up and you need a good coffee. Cup or filter works perfect to have amazing coffee home made!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different options you have to make your coffee. Size, amount, full pot or just a single.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ninja DualBrew System - 5 Star!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, stylish, and serves coffee and tea for the many or few. I purchased this Ninja Dualbrew machine to replace a 5 year old small Keurig that I used daily and an 8 year old DeLonghi coffee maker that I would use only when my parents came to visit. After researching and comparing to Nutribullet's Brew Choice I settled on the Ninja because the reviews were much better. I drink green tea every morning and chamomile before bed. I simply remove the pod adapter and set the full cup 8oz classic. I drink coffee on the weekends and it's easy to pop in a #4 filter with two scoops - using the included measuring cup. The 7oz rich setting brings out much more flavor than my Keurig ever did. Both settings fit perfectly in my Ember mug without overflowing. The water reservoir is also quite large and I don't have to fill it every time for single serve like I did with the Keurig. I have yet to test a full pot or with K-cups but plan to in the future. With all that said I would give this a perfect 5 star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super duper ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it soo much, just cut my time of making coffee half. Great appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months and it's just great. The flexibility of the sizes and modes of operation is amazing. Only thing i didn't care for was the shape of the water tank. But that was only because I plumbed it and the float required a bit of creative thinking to get it to work. But now it works amazingly well and auto fills. For reference, I'm using PureSec-CMK01 water kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best if not the best home coffee maker, I purchased this one to replace my previous Ninja that finally broke down after 8 years. The quality is unmatched and easy to setup and use, if taken care of, it will last you for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something to reduce counter top clutter as I had two types of coffee makers. This fit the bill perfectly. Combined the two into one and the rest is history. Easy to use, clean and makes a fine cup of coffee. Or a pot. I’d recommend this appliance to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday, has multiple option to make coffee such as k cups and drip coffee. I love all of the options given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another amazing Ninja product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love that I can make a single cup or a whole pot. I like my coffee strong but my wife likes it normal strength and this machine let's us do both.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    First kurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design compact doesn't take up too much counter space. I like that it has 3 brew styles also very nice for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee maker, I can switch to whatever type of coffee I want to make. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a special gift to my husband. He’s an avid coffee drinker and the old kettle wasn’t doing it anymore. He loves his coffee maker! Here he makes coffee both ways, on the run and for study nights. I truly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! My son has this as well and I used it one day that I was over and knew I wanted one too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Best coffee pot I’ve owned makes great ice coffee too

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee machine I bought is my best friend the coffee is done fast and hot no problems yet .

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a Keurig. But I thought I’d give this one a try and wow big difference. It makes my coffee taste way better.

    I would recommend this to a friend