Customer Ratings & Reviews
- Model:
- K32012
- |
- SKU:
- 6471078
Customer reviews
Rating 4.8 out of 5 stars with 185 reviews
(185 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the sharpness of the knives and the convenience of the built-in sharpener. They appreciate the overall quality, easy cleaning, and comfortable grip of the knives. The suction cups on the bottom of the block are also praised for keeping it in place on the counter.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lost in transit with no update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is still lost in transit. I’ve chatted twice with support on the matter and each time I was told I’d get a follow up email on the matter. In neither case have I received any update. Can I just credit back?
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for sharing your experience with the Ninja Knife Set. We're sorry to hear about your situation. We recommend reaching out to BestBuy's customer service team to discuss alternative options for resolving this situation. If you'd like, our team can also assist by providing additional details about the product or guiding you on the best steps to take. Please feel free to contact us at 1-800-365-0135. We appreciate you bringing this to our attention, and your feedback will be shared as we work to improve. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After couple days I returned these item. Very poor quality, there were lots of rust on.
No, I would not recommend this to a friend- Pros mentioned:Sharp, Sharpener
Rated 1 out of 5 stars
Post warrant replacement issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this knife set for a year and a half and it's been amazing! Knives were sharp and scissors too. We used the built in sharpener as needed. Now the scissors are dull. Replacements aren't1 't available. The knives aren't really sharpening any more either. Warranty period is over. My advice is this, check out how easy replacement parts are to get first.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your NeverDull knives. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen