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Customer Ratings & Reviews

Your price for this item is $44.99
The comparable value price is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 132 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, security, and multiple device support of the VPN software. They find it simple to install and operate, appreciate the enhanced security it provides, and value the ability to use it on multiple devices simultaneously. However, a few customers have experienced connection issues and occasional difficulties accessing certain websites.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    VPN for Everyone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertisers and criminals deploy more tactics to track your online activity, the need for a VPN is greater than ever. Subscription VPN services have existed for years, but many of them require some degree of technical know-how and have complicated user interfaces. NordVPN has largely solved those problems, allowing anyone to have easy, affordable, and reliable VPN access. PROS: - Incredibly simple to install and use on any device. If you've ever installed a software program on a computer or downloaded an app to your phone, you shouldn't have any problems. - There are tons of remote servers to choose from -- nearly 4,000. You can pick which country you'd like to connect through and the app will sort the available servers based on server capacity and/or distance. - Fast servers for basic web browsing and video streaming. You probably won't want to use this for gaming or 4K video, but for almost everything else, it's more than adequate. I regularly clock download speeds in excess of 25mbps on speedtest.net. - The "Kill Switch" feature will automatically block applications from accessing the Internet in case you lose your connection to a NordVPN server. This will ensure that your sensitive data is always passing through a secure connection. - Dedicated servers for P2P. Some VPN services block or filter P2P traffic, so it's nice to see NordVPN provide these dedicated P2P servers. - There is a Chrome browser extension available if you don't want (or aren't able) to install the full client software on your computer. - NordVPN says that they do not keep any logs nor do they share any information with government entities. CONS: - The interface can be a bit cartoonish and might be too basic for some advanced users. There are advanced settings available, but they are burried deep in the interface. - Over the course of a week, I have been kicked off of NordVPN servers a couple of times, likely due to them reaching capacity. It hasn't been a huge issue, but I'm hoping it's not a sign of a bigger problem. OVERALL: Don't be fooled by its simplicity: NordVPN is a powerful service that almost anyone can use without issue. It might not be the fastest, and it might not be ideal for streaming huge video files, but it excels in almost every other area. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Doing the job as supposed to be!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start my review with this: YES IT DOES SUPPORT LINUX OS. Even though it is not mentioned clearly! This VPN does support Linux (I have Ubuntu) and it worked well with it. The application is very easy to use and straight forward. I like the map for selecting VPN server location. While it didn't work well on Win8 computer, it did just fine on Win10 and Ubuntu laptops. The connection is faster than any other VPN I used to use before even when selecting some of the far VPN servers. Switching servers was smooth and with no errors. I use different ISPs, Comcast is usually hard on accepting VPN connections (using some other services) with NordVPN, never failed to connect. It is doing what a VPN is supposed to do. It is indeed fast and secure (did some tests) but it would be better if it is shipped with a small USB drive that contains the software. I understand that having to download the software is guaranteeing having the latest version but I believe it would be better and more secure if the software/app was delivered in the box. Chrome extension is good. Running fine with all websites. Even though I prefer to secure the whole connection and not just using a proxy. I always recommend using a VPN. Not any VPN but something you can trust (not selling your data). If you need one with acceptable/good price, NORD VPN is a way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Multiple devices
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great VPN for the Average User

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up and installing the Nord VPN client couldn't be any easier. The box comes with instructions that are easy to follow on just about any device. Which is great, because it can be used on 6 devices at the same time. That being said, I think this is an acceptable solution for your average consumer or family to more safely browse the internet. That doesn't go without saying I have some concerns. Although I believe the product is marketed very well for mass consumption - the literature does make some false claims. To state that the service offers "100% privacy online" is a bit deceptive. I do believe the product is somewhat trustworthy and effective, but this is just a claim no one should be making in the world of computer security and cryptography. My second concern has to do with performance. You should expect your bandwidth to be heavily throttled and some additional latency added. I was averaging about 17Mbps down and 3.5Mbps up. This should be good enough for typical browsing and definitely ideal for mobile and when traveling. Since they offer Chrome and Firefox extensions, along with the expected Windows/MacOS/Android/iOS clients, some decent privacy can always be within reach when not on a home network. They offer compatibility with OpenVPN and even have a Linux client!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Secure your internet use a virtual private network

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too long ago, I had to educate some loved ones about the danger of using public WiFi hotspots. As convenient as they are, they are a hotbed of potential security risks for your personal data. Public hotspots are essentially a shopping mall for hackers. When you are on an unsecured network, like a public hotspot, you are susceptible to packet sniffers, which is like wiretapping on a telephone network except that it’s a way to gain access to personal data through a computer. In addition to this type of security breach, you are also playing the game of chance that the business you are visiting is not monitoring your activity. Take a close look at the image below. This was captured when I was having some work done on my truck. The company notifies its patrons that while they are connected to the public WiFi at their location that “no communication should be considered private” and that communications are “subject to monitoring”. To me, this is a very scary prospect and so I wanted to make sure my loved ones were using a VPN. VPN stands for Virtual Private Network and it’s a network technology that secures a network connection over a public network. This technology is used frequently by government agencies and large companies to make sure that users are securely connected to a private network. There are many VPN providers out there and it can be hard to determine which service will work best for you. NordVPN is now my VPN of choice. I recently was a full-time user of Private Internet Access until I started having issues with the service. It wasn’t allowing me to connect to it when I was on certain public WiFi spots. I had those issues enough times that I contacted the company to only get the runaround. What good is a VPN if you can’t use it? This led me to a search for a new service — one that not only would be fast but always work. Some businesses have found ways to block certain VPN services so that when you try to connect to your VPN of choice you’re left with what I had been dealing with while using PIA. This was something that I could not afford to deal with. After signing up for my plan and downloading the software, I was connected and using a VPN within about 90 seconds. Once you install the software on your system, you simply enter your account information and click ‘connect’. You do have the option to select a specific country of origin before connecting and your VPN broadcast will be illustrated on the map in the dashboard. You even have the ability to select your favorite servers in the dashboard. When it came to testing, I primarily used my MacBook Pro and was looking to test the speed more than any other feature. I was very impressed that speed didn’t seem to be affected too drastically. I am a happy NordVPN user and I keep it running on my Mac and iPhone all the time. In this day in age, a VPN in a public setting is a must. NordVPN is a very easy to use, online security system. I can recommend it wholeheartedly and think that anyone using public hotspots should use NordVPN. NordVPN recently started making their services available through retail establishments like Best Buy. I do like that it’s more easily available for more people through retail sales. The one thing I don’t like about this is that there is a huge waste of packaging. As a retail package, NordVPN comes in a full size box that is recognizable to anyone who has searched for software before. I would much prefer that NordVPN provide their retail packaging in something more like a gift card. I just feel that it’s a bit of a waste with the packaging. NordVPN is a solid option for safeguarding your internet connections when you are in public areas. I can recommend it based off of my own experiences and success while using it when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great features and easy to use.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I’ve used a paid piece of VPN software to control the identity of my browsing. I’ve used the (free) tor browser before, as well as running a Tails VM off of a thumb drive to play around with the Dark Web. Tor browser was easy enough to use, but bookmarks and whatnot don’t make sense if you want to hide what you’re doing, plus there are some interesting things you can find there. Now NordVPN is a piece of software that installs without a hitch on ChromeOS and Android, as well as MacOS, Windows and other platforms using the quite simple OpenVPN software like you were connecting into the office with a Linux laptop. The nordvpn.com account portion was easy enough to do, even with an already existing login/password; just go to the URL in the paperwork inside the box & use your existing credentials to have the annual plan activated with the provided code. My first few uses of the software showed my ‘net speeds dip from 130Mb/s to ~ 260Kb/s -- which wasn’t good AND it was in the US like me. I disconnected and switched countries in the App and over to the UK I went and up to 65Mb/s - much better. Other cool features with NordVPN, is the Double VPN (Netherlands -> Russia, for example) as well as Onion Over VPN -- to get to the Hidden Wiki, for example. Onion Over VPN skirts the need to use tor browser, for example & you can use whichever insecure browser you want like ( ::cough:: Chrome ::cough:: ) or move to something a little more privacy-centric like the DuckDuckGo browser. I like the software and it doesn’t seem to bloat me up, whether or not it kills my battery, is tough to say. This is because I rarely do the same activities, use the same apps, etc, to be able to make a solid call. Do I recommend this? Sure! Will I renew after the year? Maybe, it all depends on the discounts thrown towards someone to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simplified Powerful VPN Protection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NordVPN client provides simplified powerful VPN protection that follows you everywhere you go. The client is easy to install, and the configuration is very simple. It only takes a few minutes to complete the entire process. Install the VPN client, activate your subscription and enable VPN. There are a few specific features that makes NordVPN exceptional. One feature is that the VPN protection can scale out very easily by making your router the connection endpoint. Using this method, all devices connected to the router are protected by encrypted traffic from the device to the destination on the public internet. The other amazing feature is the Kill Switch function. With this enabled, you device blocks network traffic to/from your device anytime the VPN connection drops. You can turn this feature on/off as desired. The Kill Switch can aid in assuring you connection is protected especially when in public places like airports, coffee shops, etc. The only limitation I experienced with the NordVPN is the bandwidth with on gigabit networks. The maximum bandwidth I could achieve was approximately 50Mbps while on the VPN. If you are on a gigabit network, that is a drastic reduction is throughput, but it is still fast enough to stream UHD movies clearly, and game online, etc. Certainly not a show stopper in my opinion, as protecting your data is more important than raw throughput, and even with a dedicated hardware appliance, it would be difficult to achieve gbps speeds at line rate on a VPN. I would definitely recommend the NordVPN. I am getting it for my parents/family and renewing my subscription after the 1 year subscription is over.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy to Use Software

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is easy to install and easy to use. It will also protect several other devices and the one that seemed most important was the cell phone as I do a lot of payments and web browsing. The speed will slow down some but I expect thats because of the security code and being connected to different servers. You can even pick which area you would like to connect to or it will do it automatically. As far as security i'm assuming it has been working as I have not had any issues with my identity or account info being leaked. I definitely recommend it to those that do sensitive transactions with your cell phone and laptop/tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice product Easy to install

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some reviews on this product I wanted to see what it was all about. At first I thought it was something like Norton Antivirus but upon receiving it and going over everything realized it's much more about keeping your internet activity and private information secure. As stated on the box to a "military grade level" It was very easy to install, no disc or anything as shown in the picture . Just simply go to the web address and begin the download. I will update this after using the product for a decent period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    amazing protection, easy as pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an experience with NORDVPN... It literally took less than 5 minutes to install, it is SO easy and seamless to use (far too many of these types of programs are complicated and intrusive in terms of all that they ask to do or "takeover") but provides amazing protection. I could not be happier with NORD...put it on my phone and my son's phone as well. I travel a lot for business, and I am always on public wifi networks...the peace of mind with NORD is worth the price 10x over.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nord VPN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift at a great sale price. Easy to install and setup on a laptop/desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first try at a VPN and the sale at BB was a great way to get started with NordVPN. So far I have installed and used it on an old Windows 7, a iPad mini 4, and an iPad Pro. Can't tell its there except for the icon at the top... an small NordVPN icon for Android and a VPN box for iPads. It was to select a server in my city, which was my preference.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nord VPN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good feedback provided during the set up process

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Internet speed is barely affected with Nord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several other VPNs and been disappointed by drastic decreases in speed, but in the two weeks I've been using Nord I haven't had that happen. It sets up easily, connects quickly and I forget it's even on. Great Security for a laptop on wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just works : What comes in the box ? Just a code you go online and activate it the good thing is NO CREDITCARD REQUIRED !!! (works on my phone, my tv, and my Hackintosh there is also a chrome browser extension)

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nord vpn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Geek squad installed & set it up. Easy to use, operates in background.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to set up, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took a few steps but it was an overall easy and simple process. Decent price too especially if you get it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got product to try from retail store and price was even better. I though it was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale at BB. It was easy to setup and I was able to use it on my ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Fast connection and lots of servers options.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Security
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best VPN out there.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me you are tired of phishing schemes, hackers, having information collected on you when you visit certain web sites, having that information sold to third parties, being invaded with preselected ads, etc., being wary of accessing public networks for fear of having all of your stored private data stolen by a hacker —in short, BASICALLY having to guard everything that you do with the use of computer technology and the internet. The best way that I know to combat this is to keep all software up to date and use a strong anti-virus/firewall software. Still, that is not enough to protect your privacy and personal information, so the next layer of security is to install a VPN (Virtual Private Network) on your electronic devices. A Virtual Private Network is just that, it encrypts all data and hides IP addresses by routing your internet access through various VPN servers around the globe providing the user with security, anonymity and the freedom to connect to servers all over the world. Over the past 10-12 years I have tried at least 3 different VPN providers on my window-based computers and laptops. In each case, my productivity suffered greatly because my computers remained “locked up” and had issues with certain software programs. The VPNs that I have used in the past just didn’t seem to be seamless applications, so I removed the VPN provider and access from my electronic devices but continued to read reviews on VPN providers. In the past 2-3 years it seems that the negative aspects of computer use have escalated. Every day I receive email and friend request from hackers, and almost every day I receive phony phishing billing statements to my business, etc. I am a REALTOR and architectural designer. I handle sensitive financial information and in the past year have witnessed computer real estate transactions hijacked and property stolen. It is important to me to maintain my privacy, my personal financial information and the privacy and security of my client’s information. My research led me to two top VPN providers with NORD being one of them. NordVPN installed within minutes with no hiccups at all on my Windows 10 computer. It is very simple to use, and the dashboard consist of Maps, a list of countries with VPN servers and a few settings. I had immediate security and anonymity. It has worked well with all my software programs and electronic signatures for business transactions. It also can be installed on Android or Apple mobile devices. I installed the VPN software on my iphone 7 plus and expected some of the real estate apps not to work because they are tied into security type keys of their own and I experienced issues with this in the past with other VPN providers. All real estate apps as well as all other apps seem to work fine with NordVPN. I then installed the VPN provider software on my ipad Pro, and again everything works fine. There is even a “kill switch” for the internet if needed. I am very please with NordVPN so far and would highly recommend it to anyone who shares any of my personal aggravations with using the internet. and the crooks that prey on internet users.

    I would recommend this to a friend