Customer Ratings & Reviews
- Model:
- SYC940800F019
- SKU:
- 6581628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Price
Norton360
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like Norton360 but I bought it to continue my current subscription and Norton makes it so hard to renew the subscription if you have not paid the outrageous price they want you to pay them directly. It's a better price from Best Buy but will probably switch next year to another software.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
norton
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy and will use different app going forward
No, I would not recommend this to a friendCredit card required despite already purchased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is decent, but the requirement to add a credit card for auto renewal before install is aggravating. I was able to cancel the auto renewal function by logging into the account after download, but Norton also removes some of the security features as a penalty. The package does clearly state the requirement, as full disclosure.
No, I would not recommend this to a friend- Cons mentioned:Auto renewal
Norton Lies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low rating since Norton lies about allowing you to turn off automatic payment renewal. You CANNOT turn it off. Good luck trying to remove your payment info also. How can one trust a company to protect us from viruses when they lie to us?
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
- Pros mentioned:Price
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great initial start up price but I didn’t know there was a catch to it. You must do an annual renewal subscription to keep it going.
No, I would not recommend this to a friend Beware if you have an Apple Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This software worked on my two year old Macbook Air. However, it did not work on my new Macbook Pro. The software’s VPN blocked internet access to my new Macbook Pro and I had to contact Apple Support to get the software removed and resume internet access. It took some work to get this software completely removed. Beware of the VPN before installing on Apple products
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi There, I am really sorry to hear that you experienced internet issue with one of your devices after enabling VPN. We would like to collect more details about this issue and help you to get it sorted. Could you please connect with our support team here www.norton.com/support. Alternatively, you can connect with our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton
software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with the norton360 it's not protecting my computer like i thought it would
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work well on an Apple 27" Imac Computer.
No, I would not recommend this to a friendBad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to activate and not worth it . Very disappointing.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Hi - Please contact us at support.norton.com for any activation assistance needed. - DWN