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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $74.99

Customer reviews

Rating 4.4 out of 5 stars with 278 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Auto renewal

    Rated 3 out of 5 stars

    Good product....HORRIBLE licensing model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, keeps computer free of virus, malware, etc.. HOwever, they REQUIRE a credit card so it can auto-renew at over $100. So, you think OK I'll just buy these cards and renew each year. Well, they make it fiarly convoluted. Not impossible but harder than it should be. And why is this $100 per year? That's more by alot than office! For antivirus and some extras. Sheesh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton antivirus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job protecting my pc, but it only has the basic, a lot of features in my opinion should be included are not and you have to pay a lot of money for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anti-virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another overpriced item from Norton. Have used in the past and wondering if there is even a card/code inside the box for activation. Will find out within the next few weeks when I try to activate this.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    Norton 360 should be Not 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing worth buying is the VPN, it sets up quick. The program configures itself. So if you're not able to configure your VPN, buy this program. Be prepared for some VERY annoying notifications... everytime you use the internet. I had to disable everything.

    I would recommend this to a friend
  • Cons mentioned:
    Pop-ups

    Rated 3 out of 5 stars

    Offers not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many pop ups with offers of upgrading our life lock

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice protection gave us extra peace of mind knowing we had it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not sold on Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy. Did not keep as heard a number of issues with Norton.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slow your computer system and too complicated it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far OK but to many sale pitches. Renew price is out rages.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    READ COVER BEFORE U BUY THEY WANT TOO MUCH MONEY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real happy with this product ,at first u pay $40 then in order to download u need to pay over $100, then after download i got a trojan virus, doesnt protect like it use to not happy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Norton Likelock!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it better when it was just Norton. With Lifelock added, it's a pain.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi there! We're sorry to hear of your dissatisfaction. If you would like any assistance with your subscription our support team are available to help. You can connect with our support team here www.norton.com/support. Or alternatively, you can connect on our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton Symantec

  • Rated 3 out of 5 stars

    Install incomplete

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't completed install yet. Don't know how much more left to do. No directions, may run out of subscription before I can prove program works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many add ons to buy. Confusing to know what to select. Need something more basic but adequate

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    VIRUS PROTECTION NORTON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY. WAS HARD TO INSTALL W/O THE NORTON TECHNICAL SUPPORT.

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi There, I am really sorry that you had to experience issue while downloading your Norton subscription. However, we're glad to know you had it installed with help of support team. If you need help installing Norton in future, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v101779430. Symantec

  • Rated 3 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to pick up at store and easy installation onto computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure About Browser Coverage Feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used Norton for my internet coverage feature because I don’t like the idea of it taking over my home page when opening up my browser.

    I would recommend this to a friend