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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.4 out of 5 stars with 259 reviews

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87%
would recommend
to a friend

Customers are saying

Customers appreciate the great price, easy installation, and reliable protection of Norton 360 Deluxe. They also value the inclusion of a VPN and the ability to use it on multiple devices. However, some customers have expressed concerns about the auto-renewal feature and subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 259 reviews
  • Rated 5 out of 5 stars

    Norton 360 Deluxe - Powerful Layers of Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Norton 360 Deluxe from Best Buy, as I needed a Virus, Malware, Spyware and Ransomware Protection for my new Desktop. The software also includes Dark Web Monitoring powered by LifeLock. It was very easy to install. It was also at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    norton 360 deluxe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best protection we had a new laptop it had mac afee for free apparentally but no u wont find a better deal than this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect and Serving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for all three devices which included two cellphone's and a laptop. I really didn't think it would work..Boy was I wrong because it really worked.

    I would recommend this to a friend
  • Pros mentioned:
    Annual subscription, Good product

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this every year and it’s worth it! Norton is a good product

    I would recommend this to a friend
  • Pros mentioned:
    No problems, Worked for years

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has worked for me for several year, never have had a problem.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good virus protection but lots of games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton recently changed their model to a subscription service but you can still buy the service in a retail store or get the software key online... They tell you that you must buy from Norton themselves but the key will work no matter where purchased... Make sure to turn off the auto renewal immediately after activating the software otherwise it will renew at crazy prices. You MUST ever a credit card number when installing but just turn off auto renew after installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still One of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install to replace last years version. No issues, went very smooth. 1st install was on a desktop computer and the phone install went smoothly. Don't like the auto renewal at that sky high price, you just go into your account and check the box to not use auto renewal. No issues and it works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product every year in August as the price is always much lower than what is offered on the Norton site. You just have to remember to tell Norton to undo auto subscribe or you will be hit with the full price next year. My biggest complaints are that the box appears empty which is deceiving as inside is an activation code. I really thought I got an empty box! Also, you will need to go the the Norton website to activate. The instructions are nor clear as BestBuy tells you to go to the BestBuy download site to activate. You really need to go to Norton's website and easily download the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 for Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an antivirus for my android devices. I was able to purchase & install this quickly. It covers 3 devices and is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant Savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, as the price beats the Brand’s offering by over 70%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORTONLIFELOCK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRICE WAS GREAT. EASY TO INSTALL. ALSO, LOVE THAT YOU CAN ADD TO THREE DEVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay safe all year for a great price, able to use this for a phone,tablet and pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to protect several devices. very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It checks just about everything. Norton keeps you updated. It gives you a report on all the findings. Norton even lets you know what options you don’t have set up so you can get protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton antivirus

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job protecting my pc, but it only has the basic, a lot of features in my opinion should be included are not and you have to pay a lot of money for them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Norton360 but I bought it to continue my current subscription and Norton makes it so hard to renew the subscription if you have not paid the outrageous price they want you to pay them directly. It's a better price from Best Buy but will probably switch next year to another software.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 4 out of 5 stars

    Be careful of automatic renewal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and seems user friendly. Don't like manufacturer requiring automatic renewal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for norton protection. You are able to use on 3 devices. Easy to download and install on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is excellent protection, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 gives my devices protection and is easy to install. Safety is key and this product gives you added protection at all times.

    I would recommend this to a friend