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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Automatic renewal

    Rated 4 out of 5 stars

    Good to have one of these on your computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Very good price and easy to install. But I don’t like the automatic renewal because It always charges more than regular price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounted price and appear to be seeing great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good protection at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left McAfee after fighting slow loading constant frustration. Norton was noticeably better and much faster loading on startup. Easy to load software. Buy again on sale and load before your year is up and you will save a crazy expensive renewal price. You can set it up so ads for more of Norton services don’t keep popping up but you have to take the time to do it. Same with auto renew. A good solution to a necessary service. I have used many this one works for me if price is good. Best Buy makes it easy to purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good tool - alot of add-ons at cost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection overall seems good. The dashboard app is easy to read and you can see all the items that its addressing. However the additional services are all add-ons and you consistently see options for utilities, driver and several others which are all their own cost which pop-up all the time as a reminder you need to take action.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Mostly Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton 360 for a few years and have been satisfied for the most part. It offers a lot of features and is easy to install and use. I like the Quick Scan feature. However, the frequent pop-ups for task reminders and advertisements for additional services can be annoying. You have to go into the Administrative Settings to stop this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded fine, seems to work great. Some of the pop-ups pitching addional products are annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Great product, difficult installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton antivirus for many years and haven't had any issues with getting viruses on my computers. I usually order the disk from Best Buy or buy the digital download directly from Norton and haven't had any issues installing it until I bought the digital form from Best Buy. I did find a work around though. Instead of installing it thru Best Buy I logged into my Norton account and entered the product key there. It was much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product - Downloading needs work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love norton 360 and this was a really decent price for 5 devices but it was very confusing to get the product code and have it downloaded on computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. Sorry you didn't find the install easy. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Protection, Vpn

    Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection software. Downloaded on laptop, desktop and cell phone. Love the vpn.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase the Norton products due to its reliability. The price is just right and you get to use it for up to 5 devices. As far as I know it's working in the bac kground as it should...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product at an excellent price. It would be better if you could just enter the product key to activate versus Norton requiring you to download.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good overall but one annoyance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Norton is known for its reliable security product line. The addition of LifeloLock is an added plus. The software was easy to install and setup. Con: Norton keeps trying to upsell add-on services most of which are unnecessary and overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind norton (which I've used for a while so I'm used to it) this is a good value when on sale. I always wait for black Friday deals to purchase, and like the 3-5 device packs as they let me cover all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Norton Anti-virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good anti-virus protection, but a few too many pop-ups/reminders during the workday.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Pretty good, get it when there's a sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, like the VPN cause it actually works. Appreciate that it could be applied on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good deal for $20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the 20 price when on sale. Norton does charge for renewal like 2 months before the date of expiration if on auto renew so be aware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great protection but expensive for all features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easily, low overhead, wonderful protection, higher priced than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy download from bestbuy website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I was able to use on 3 cellphones and 2 laptops. Was easy to download and install

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and VPN is included. My only complaint is that you have to keep checking that the VPN is still on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good but tries to upsell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software itself is good and does what it promises. I rated the product 4 stars because: 1. Norton gets very naggy with reminders about disabled browser add-ons and frequently tries to upsell to higher tiers/additional features. This can cause concern and confusion for some users. 2. As of December 2021, Android version older than 8 are no longer supported. Beware if you have older tablets/phones.

    I would recommend this to a friend