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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 447 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    0 stars...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product , try download , wouldn't work. Called Support Told me it was discontinued...................

    No, I would not recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Download Link doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Download doesn't work. The link says "oops"...

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi There, Please follow instructions here www.norton.com/setup download Norton 360 to your device. Let us know if that helps. Thanks! Symantec

  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Don't buy if using to renew your subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. Don't buy if using to renew your current subscription. Norton will not accept it as an extension and bestbuy doesn't state this until after you purchase the product. Bestbuy will not accept returns for this product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi - Apologize for any confusion on this. The product description does state “For new Norton subscriptions only at an introductory price.”

      However, you CAN use this license to extend an existing subscription. You merely need to add this new license to your existing Norton account at/near your current license’s expiration. When that happens, the Norton client will just look for a new license in your account and consume this one! Again, sorry for any confusion on this - Hope this helps? - DWN norton_us