Best Buy Tech FestEnds 8/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Commuter Series case for its excellent protection and snug fit for their iPhone 12 and iPhone 12 Pro. Many appreciate the case's ease of use, lightweight design, and good grip. While some find the case adds a bit of bulk, the overall positive feedback highlights its quality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect Case for the iPhone 12 Pro!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It has a great grip. It’s thickness is perfect, especially from previously using a Defender case. Not bulky at all. I would definitely recommend if you’re looking for a case that will protect your phone and not be super bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Best Commuter Series to date!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my iphone 12 pro just last week, and so far, hands down, this is definitely one of finer commuter series' Otterbox has come out with. The feel is amazing. It doesn't feel to sticky, or rubbery in your hands. The grip, itself is durable and definitely won't fall out of your hands. The only awkward (but useful and logical) thing of the case is the charger port cover. At first, you'll probably complain and whine about it, but in all honesty, no one likes dirt in their charger port. So be thankful that it is there for protection of your port area. All in all, well worth the money, and the case isn't too big, or too small. Definitely worth your money and time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Grip

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and provides good protection. Easy to put on and the finish makes it stable in your hand, not slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    iPhone 12 OtterBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Protective, comfortable to grip and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped phone and it hasn’t broke the case really does help by making it less easy for it to slip outta hands

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Nice cover, no glass protection.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine protector, I like this OtterBox. Just enough rubber grip, not bulky. Two layer protection. -There's no screen protector like was included with the last OtterBox I purchased(iPhone 7), so if you're looking for both the case and the glass protector this is not the cover for you. I'll be looking for a separate glass shield.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent case for the iPhone 12 or 12 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protective case for my iPhone 12. Feels great to the touch and has great gripping features. I feel that my phone is well protected. Would strongly recommend this case to anyone with an iPhone 12 or 12 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Really Good basic case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitting case, does an excellent protection job. Love the grip, as many cases like this is too slick. Very impressed and worth your money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Great protective case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and the addition of the grippy rubber blocks on the backside are a great improvement over previous IPhone cases

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Primo case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a VERY NICE case, solid, fits perfect, has grip

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otter case for iPhone 12

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Phone in good protection. In hands feel not slippery. Recommend everyone this case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Great! Except..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case ! Only thing is the buttons feel a little stiff when pressing them (lock button and volume control buttons) other than that , great protection and pretty easy to hold onto

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    iPnone 12 Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, has rubber grips on edges to keep from sliding around. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel with squared edges. Good grip points on the bottom where you hold the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone well. Color is good and case is not slippery

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    OtterBox Commuter Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a solid case and it isn’t as huge and bulky as the OtterBox cases usually are. It also has two little sections that have grip.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    phone case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best phone cases. They go in your pocket easily and don't slip out. They have a small amount of rubber on them that keeps them from slipping.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone case for my 12 pro max and its just what i was looking for. It has good grip and feels like it can take a few drops. I use to buy the defender series but found them to be too bulky for a already large phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable snd make my phone feel safe. This case doesn’t slip out of my hands like the thin ones do.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gripping sides better than the old one for the XS. Still great quality as previous versions

    I would recommend this to a friend